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“Paradise Again”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Park City, Utah
Level Contributor
350 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
“Paradise Again”
5 of 5 bubbles Reviewed June 30, 2013

This is our second time at Hualalai and it exceeded our previous high expectations. This has to be one of the most romantic and perfect destinations in the world. Since our last visit the restaurants have improved and the dining is even better. No complaints other than we are not there now.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank VoxVolpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, July 2, 2013
Aloha!

We are delighted to hear from you, and to hear that you had another great Hualalai experience. It is always our goal to keep things the same for our repeat guests, yet we constantly try to offer "new and improved" each visit. I am happy we met this goal for you! Please come visit with us us again soon!

With warmest aloha,

Rheba Crane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,589 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Saint Louis, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

This hotel is phenomenal; our third trip back was better than the others. Yes there were some kinks and even the mattresses now need to be updated, but they hotel works to solve any problem as it occurs. Some help could use common sense; for example when offering a free dessert for my birthday, they should understand that if my wife isn't there, the offer should be held until next time (next day) rather than insist it had to be NOW!
Still our favorite place to escape!

Room Tip: Anything with ANY view of the water is fine
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank AegisFlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 27, 2013

Four Seasons on the island of Hawaii is one of the nicest resorts I have ever stayed in. It is not cheap but caters for everything you need much better than a lot of other 5 star resorts which promise but do not deliver. It is a great place to take kids. The kids pool is great for the 4 and unders and bigger kids pool caters well for the 4+ yo kids. There is also a great snorkeling pool full of large tropical fish and very safe. The service is excellent, all of the restaurants overlook the beach, the food is good and the tennis and golf facilities second to none (albeit a little pricey). The beaches have live turtles sunning themselves and the gardens and overall setting truly beautiful. It is really difficult to fault the resort in any respect. Got to give it 5 stars.

Room Tip: If you have kids ask to be near the kids pool.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sydney_AustraliaJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

We had our wedding here and we couldn't have been happier. Superb service all around. Pricey, but you do feel you get your money's worth. Very family friendly, but spread out enough so everyone can find a place to relax. Beachtree and Ulu restaurants were consistently fabulous.
We stayed in a bottom room with an outdoor shower which was great. Had a large family with children next to us and above us but didn't hear a thing. Was a very relaxing stay.
Very short drive into Kailua-Kona for those who want to get out and explore on their own.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenson Ranch, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 26, 2013

Personal service like no ones business. A+ They do not offer a well rounded menu. We are vegans and was very limited. Our family members that are not vegans were not as impressed as before.
However, always an amazing stay.

Room Tip: Any room by the pond or pool.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, July 2, 2013
Greetings from Hualalai!

We are happy to hear that you and your family once again enjoyed your stay here at Hualalai, and that you gave us an A+ for service. On your next visit, please meet with one of our chefs to discuss options for a vegan diet. There are quite a few vegan items on the menus, but our chefs are happy to prepare special meals for our guests. We certainly do not want our guests to go hungry! Thank you for your patronage and for your review!

With warmest aloha,

Rheba Crane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Rock, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

My husband and I traveled here to have our wedding in the middle of June. Could not have asked for a more perfect experience. The wedding and special events department was phenomenal. They made our wedding perfect, every little detail was attended to and even had surprises planned for us on our wedding day.
The resort is the most breathtaking place ever. It's two stories that blends in with the surrounding hawaiian landscape. Beautiful trees and flowers everywhere. At night the whole resort is lit by tiki torches creating an incredibly romantic atmosphere. It has a quiet elegance.
We don't generally go to luxury resorts but made an exception for our wedding. Glad we had the opportunity to experience the amazing rooms, phenomenal customer service, and ambiance of the resort. Housekeeping not only cleaned the room but anticipated things we needed like setting out the coffee pot the evening before so it was easily accessible in the morning.
Overall, I would highly recommend this for couples. I would also recommend this for families since there were tons of activities throughout the day for kids of all ages.

Room Tip: If you don't have kids, ask for a room away from the kids pool so its quieter. Rooms on the gro...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stacy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, July 2, 2013
Aloha from Hualalai!

I am so happy you chose Hualalai as your wedding destination since I agree with you that this is one of the most romantic resorts anywhere! I shared your lovely compliments with our Weddings/Events team and they send their best wishes to you. With such a widespread property, there is something for everyone; from families, couples traveling without children, and especially for a bride and groom! Please come visit with us again soon, perhaps for your first wedding anniversary.

With warmest aloha,

Rheba Crane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coronado, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

Another unbelievable week at the Four Seasons on the Big Island. From the moment we got there until we had to leave (luckily not forcibly, but only because we had to get back home), my daughter and I had another memorable vacation. Everyone is super kind and friendly without being superficial. There is not one thing bad I can say except that we don't live there. Props to the folks that create that kind of corporate culture.

Room Tip: Try to stay by the Kings Pond
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KellyandMcKenzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, July 2, 2013
Aloha and Mahalo!

We are delighted that you and your daughter had another great stay at Hualalai. I loved reading that the only negative you found was that you don't live here! Until you can make that dream come true, please continue to vacation with us as often as possible.

With warmest aloha,

Rheba Crane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Hualalai

Property: Four Seasons Resort Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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