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“Stunning!”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Reviewed March 17, 2013 via mobile

We actually stayed at the residences. Wailulu townhouse bottom unit 2 bdrm $750/nt. loved staying in the townhouse, we had a golfcart which was fun to drive to the resort. Food was always amazing. Location was amazing. Pools couldnt be better. Wasnt as fond of the big island as maui but would come back just to stay at this four seasons again!

  • Stayed: March 2013
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2  Thank dmarie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded March 18, 2013

Aloha! We loved your heading - "Stunning!" I am so happy to hear that you had a lovely stay in one of the townhouses here on property and that the food, staff and pools were everything you hoped for. Please return again and again! Thank you for writing.

With warmest aloha,

Rheba Crane
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,875 - 1,881 of 2,978 reviews

Reviewed March 17, 2013

In terms of guest services, they were unparallelled. The views are fantastic, the grounds are fantastic, the service is fantastic. Everyone from the groundskeeper to the concierge to the gate attendant were so friendly and helpful and seemed to really enjoy their jobs!

We actually stayed at one of the residence villas and had use of the four seasons amenities and we would do it again in a heartbeat! It was one of the best vacations we have ever had!

  • Stayed: March 2013, traveled with family
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Thank homerjmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded March 18, 2013

Aloha! How kind of you to write to describe your stay in a townhouse here at Hualalai as "fantastic." I think I can speak for the entire staff when I say that we do enjoy our jobs. What better life is there than to live on the Big Island and work at Four Seasons?!

See you again soon, we hope!

With warmest aloha,

Rheba Crane
Executive Office

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Reviewed March 17, 2013

Absolutely stunning resort with wonderful service. This is the kind of place you save up for to experience and it is worth every penny spent. We were lucky enough to get a great deal and got the lowest price room which at this resort doesn't matter since all of the rooms are great. =) We spent a lot of time pool lounging, either at the adult pool or at the quiet pool, and the attendant service was terrific. The staff at the Cultural Center is amazing and genuine. We used the tennis courts once and the court and equipment was stellar. If I had to find a fault anywhere at the resort, it would be with the food & beverage. Food and bev is pretty meh and at the prices they charge this is where they should improve. However, you will not find a better resort anywhere IMO and even though it's expensive you truly do get your monies worth overall.

Room Tip: Golf View rooms are quiet and seem more private.
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  • Stayed: September 2012, traveled as a couple
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Thank GrumpyEllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded March 18, 2013

Thank you (mahalo) for taking the time to write describing your recent visit to Four Seasons Resort Hualalai. We are happy to hear that you had a lovely stay and that our staff provided the level of service our guests anticipate and certainly deserve. I am especially happy to hear that you found the Cultural Center.

We hope you will return many times in the months and years to come.

With warmest aloha,

Rheba Crane
Executive Office

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Reviewed March 15, 2013

We just got home tonight from our fantastic trip to this outstanding home away from home. We stayed in an oceanfront room, #801, and it was great. We overlooked Kings Pond and the ocean and located next to Ulu. The room was quiet, even though I slept with the windows open most nights to hear the waves crashing. We also had an outdoor shower! Nice. We ate at Ulu many times and the food was top notch as was the service. We loved Nastassia at Ulu. Great service, great suggestions. The Pear Saketini is a lovely cocktail. The Hamachi with jalapeno is great as is the Kampachi, the mussels (yummy curry sauce) and the Crab potstickers. And, this fish oriented restaurant served us up an amazing Kona crusted New York steak. Yum!! The Beach Tree Restaurant and Bar was also great. This is the place to watch the sunset and the whales breaching. Seriously, save the money on the boat trip and just watch them from the lounge while enjoying a delicious beverage and their amazing Local boar nachos. So good. Steve , the bartender here was great. My husband loved the golf here as well. On his second round, he walked into a tree and cut his eye up pretty bad. Carl, from security took great care of him. Cleaned his eye up and gave us some first aid supplies to hold us over. Carl is security, and all their security people are EMT's. I could write a novel about this place. From valet, to reception, to room service to housekeeping. Oh, the massages at the spa were amazing. This IS the kind of place you never have to leave. The thing is, we do like to check out other stuff and this location is not near anything. Its going to be a twenty minute drive at least. That is not a negative, just a fact. Actually, to some, it might make you want to stay here even more! We LOVED IT!

  • Stayed: March 2013, traveled as a couple
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Thank tlcrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded March 15, 2013

Aloha from Hualalai!

Please let me know when you write your novel about your Hualalai experiences since I want to buy the first copy! Thank you (mahalo) for taking the time to describe your recent stay, and for mentioning several employees by name who assisted you. As you observed, even though Hualalai is rather isolated, most guests choose not to leave the property and often return the rental car after a day or so! I am very happy to hear that you enjoyed your room and room location near 'Ulu and with a great view of the ocean. Perfect!

We hope you will continue to choose our resort as your vacation destination.

With warmest aloha,

Rheba Crane
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

The resort is big, but still very friendly, quiet and just the right place for intensive relax. Nothing is missing and it is hard to imagine what to add. Service and maintainance are just simply great and discrete. Pools, bars, restaurants, coastline, spa, shops,...its difficult to discribe how good everything is. Everybody should try it. We have been in some of the best of the best hotels and resorts but this one is just above all of them. The only remak I can remember is the golf place in the resort. It is just wonderfull and maintained like the best championship places in the world but just too expensive. For golfing in the resort the price should be reasonable, therefore there are not a lot of players what is a piti.

Room Tip: With a view on the 18th hole and ocean
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  • Stayed: December 2012, traveled as a couple
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Thank Matjaz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded March 18, 2013

Aloha!

Two phrases jump out at me from the glowing report of your recent vacation with us here at Hualalai. The first is "Nothing is missing," and the second is "Everybody should try it." What lovely compliments! We will do everything possible to live up to your expectations on future visits. Please come see us again here at Four Seasons Resort Hualalai soon!

With warmest aloha,

Rheba Crane
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Could not fault this establishment-magnificent setting, fabulous facilities-esp. the gym and pools and excellent service(when I commented that the bed was too soft-no problem,mattress changed that day) Would definately stay again.

  • Stayed: January 2013, traveled with family
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Thank linda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

Beautiful grounds, amazing spa. Spectacular restaurant Ulu, facing the ocean. Nice pool by ocean with attentive service. We were in an ocean view room on 2nd floor for $1,100 per night. Room was basic (Four Seasons in Maui is lovelier for room half that price). Cleaning service below par in terms of promptness. Three days in a row, we had to call around 3 pm to have room made up.

Small annoyances not found at other swanky hotels: fitness classes are extra. Just include in price.

  • Stayed: February 2013, traveled as a couple
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1  Thank Kellie_Garrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Hualalai

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
Price Range: $944 - $2,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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