We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“The best!” 5 of 5 bubbles
Review of Four Seasons Resort Hualalai

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
los angeles
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“The best!”
5 of 5 bubbles Reviewed January 6, 2013

This is the best hotel ever! Everything is perfect. Service is so good that at one point I wondered if the people that worked here were robots. it's a perfect place to relax recharge and get pampered. I love this hotel

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank yolandaub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,439 reviews from our community

Traveler rating
    2,094
    210
    79
    38
    18
See reviews for
684
1,176
37
188
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (775)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Santa Monica, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

Just returned from a five day stay at the Four Seasons Hualalai. I've stayed at other luxury resorts in Hawaii, and Hualalai is one of the best. The resort is spacious with four pools and a white sand beach. One of the pools is "adults only." Yes, there are children but the resort is designed in such a way that it its very quiet away from the kids area. The staff, especially front desk and concierge, were always responsive to any of my requests. I felt the "aloha" spirit from everyone, and it seemed genuine. The rooms are large, all with outside lanais with ocean views and some with a private lava rock outdoor shower. Great morning buffet and I loved the live fish pool.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mexicanexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris96740, Director of Sales at Four Seasons Resort Hualalai, responded to this review, January 8, 2013
Aloha,

Thank you, for sharing your review and for choosing Four Seasons Resort Hualalai for your recent vacation to Hawaii.

We were happy to hear you enjoyed the Adults Only Palm Grove Pool. That is a relatively new addition to the Four Seasons Hualalai experience, further enhancing the resorts ability to cater to each guest, regardless of their travel persona, to feel at home in Hualalai.

It was also terrific to hear that you enjoyed The Kings Pond, one of the crown jewels at the resort with 3,800 beautiful fish, including an Eagle Ray. I hope you were able to join our Marine team to help feed the Ray. If not, you will have to put in on your must do list when you return.

We look forward to welcoming you back to Four Seasons Resort Hualalai.

With warmest aloha,

Chris White
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

The staff are the perfect mix of polite and helpful, without being overly formal. I was trying to find the spa, and accidentally took a wrong turn on the pathway, and a gardener saw me looking perplexed and walked with me all the way to the spa. The property is gorgeous, and the restaurants and room service were fantastic. We loved our spa treatments, and everything about the hotel.

Room Tip: We loved our ground level room. Our room also had an amazing outside shower off of the bathroom, and...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LESBocatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

I have nothing bad to say other than this place is expensive but worth it! In Hawaii I've visited every island and stayed at what would be considered the finest properties (Fairmont, Four Seasons Maui, etc) and the Four Seasons Hualalai is hands down the best!!

Room Tip: Adult pool for couples! Kings Pond for Families.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mfsupra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

This is obviously a top hotel, so I will say something about the culture there instead.

I usually don't pay much attention to reviews, but I can see why this is supposedly the best beach resort in the U.S. It is absolutely outstanding and - some of the reviews here none-withstanding - on a completely different level than FS Maui or indeed most hotels in the world. If you're just looking for a typical 5 star hotel experience, I wouldn't bother with this hotel because you probably won't appreciate just how nice and different this is.

It's important to understand that this resort is "opinionated", i.e. if you come here to expect your typical hotel experience, you will be disappointed. If you're looking to take an elevator up to your generic hotel room, enjoy some fake (but of course perfectly nice service) service from the staff, and you aren't used to asking for what you want, then this hotel won't work. This is important - just like other truly luxurious hotels, they maintain an excellent balance between overly intrusive and anticipatory service. If I'm on my vacation, I don't want someone coming by all the time asking me if "I'm okay". That's not service, that's just annoying, although many people will take that as "service". I want to be able to quickly glance in the direction of the pool attendants and have them come by right away. And this is where this hotel excels.

The other thing I love is just how genuine the staff feels. Unlike any other hotel I've stayed at, they provide non-obtrusive, friendly service that feels completely natural and warm.

Bottom line - This is not the FS Maui. It's not like most 5 star hotels. It's an amazingly relaxing tropical paradise with a perfect balance of service, amazing grounds and amazing architecture. Having stayed at lots of good hotels in the world, this is my favorite.

PS: Get the pancakes in the restaurant. They're like nothing I had ever tried before. Amazing.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Lily33532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 2, 2013 via mobile

We just spent two weeks split at four seasons maui and four seasons hualalai with 3 kids under 10. Both properties are incredible, but completely different. Maui is elegant, busy and near great shopping and dining. Hualalai is tropical, sprawling resort. Here is my opinion of the main areas:

Rooms - Maui has larger more elegant. Hualalai are very nice, but maui bathroom is huge!

Pools - the serenity pool at Maui is the best. Sea shell family pool at hualalai is good for families, but a little wild.

Dining - breakfast buffet at maui is better. More choices and better service. Pool menu at hualalai is more limited than Maui. Enjoyed dinners at both resorts quite a bit. Spago at Maui gives the edge to Maui.

Shopping - both resorts have great boutiques. Tie

Spa - hualalai wins. Bigger and more options.

Beach - Maui wins hands down. Softest sand I have ever felt. Hualalai really does not have usable beach.

Pool chair - both resorts are competitive for pool chairs especially during holidays. Hualalai was easier to get chairs, although the beds were not as comfortable as Maui.

Service - Maui wins hands down. Both are great, but Maui fs employees do not know the word NO. Maui employees are always around to provide any service and they use your surname. Best example is the following: one morning at Maui buffet our 3 year old did not eat. The server noticed and packed up eggs, bacin, bagels utensils for her to eat later. At hualalai the waiter would not even give us a plastic bag for her to take a bagel to go when she did not finish. My wife had to put a bagel in her purse.

Value - Everything at hualalai is more expensive than Maui, rooms, food activities. Better value in Maui.

So, in the end we will return to both, but probably would choose Maui first.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Wayzfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Clemente, California
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

My son K.C. and I stayed here for a few days and fell in love with the property. You start with the staff bringing you a refreshing cool towel and fresh squeezed juice and treats. The suite was just steps away from the adult pool with the ocean breaking beyond. We enjoyed swimming in the giant saltwater pool snorkling with giant rays and other tropical fish.

  • Stayed February 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JulieA13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Kailua-Kona
16.4 mi away
Mauna Kea Beach Hotel, Autograph Collection
10.6 mi away
Kings' Land by Hilton Grand Vacations
13.1 mi away
Holiday Inn Express Hotel & Suites Kailua-Kona
Show Prices
Show Prices
Show Prices
13.0 mi away
Courtyard King Kamehameha's Kona Beach Hotel
16.0 mi away
Hapuna Beach Prince Hotel
9.5 mi away
Hilton Waikoloa Village
Show Prices
Show Prices
Show Prices

Been to Four Seasons Resort Hualalai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Resort Hualalai

Property: Four Seasons Resort Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Nestled along the legendary Kona-Kohala Coast of Hawaii Island, Hualalai is a Hawaiian destination unlike any other. Blessed with 863 acres of lush oceanfront beauty, authentic Hawaiian artistry and the highly customized services of the award-winning Four Seasons, Hualalai is a holistic, sustainable and globally renowned community that continues to set the standard by which all other resorts are measured. Hualalai inspires and enriches every experience, forever transforming and connecting the lives of all who come here. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Four Seasons Resort Hualalai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing