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“Dolphin adventure”
Review of Blue Sea Cruises

Blue Sea Cruises
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Attraction details
Owner description: Blue Sea Cruises Inc. is a family owned marine excursions company. Our specialty is showing our guests the large marine life that Kona Hawaii has to offer. We offer whale watching, dinner cruises, dolphin watching and Manta Ray snorkeling for guests as well as private and customized trips.
Level Contributor
4 reviews
“Dolphin adventure”
Reviewed April 4, 2013

Most amazing part of our trip! We went on the dolphin adventure the afternoon before our flight left. There were only 11 people on the boat and it was FANTASTIC! The lunch they served was great and all the staff on board were EXCELLENT! They were all so friendly and kind.
The lady that was being the "guide" (sorry, I forgot her name) was so great! She was so knowledgeable about dolphins and more than happy to answer any questions. We saw LOTS of dolphins and the whole crew made sure we had a wonderful experience.
I would highly recommend this boat tour. The glass bottom is cool too!
Thank you to the captain and crew that were working on the noon dolphin adventure on April 3rd, 2013 - it truly was the highlight of our entire stay in Kona!!

Visited April 2013
Helpful?
Thank lovindisney4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
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English first
Detroit
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Manta Night Snorkel - Horrible Experience!”
Reviewed March 21, 2013

One of the excursions we were most excited for was the night snorkeling with manta rays - what a horrible and expensive experience this turned out to be with Blue Sea Cruises. Our trip was booked for a Friday evening and was cancelled due to "a problem with the boat." No problem. We rescheduled for Saturday evening and was cancelled due to "a problem with the light ring." We rescheduled for Monday evening. Even though the weather had turned bad and ALL the other companies cancelled their excursions for both Sunday and Monday, Blue Sea Cruises did not. So we took the worst cruise down the coast in a non-stop-rocking, on very rough wind and seas, small passenger ferry with "Eco Adventures" written on the side. No amount of dramamine could help with this trip. By the time we got down to the spot in front of the Sheraton and the crew started trying to anchor the ferry boat, one of the people in our party was very, VERY ill. She threw up over the side of the boat for two hours, no less than 11 times - not ONCE did the captain or member of the crew ask if she was ok, offer to get her a tissue, a towel, a drink of water - NOTHING. The captain asked her if she was going in the water and she responded, "no, I can't. I'm too sick." His response was to smile and walk away. That's it. So they were aware of how ill she was, they just didn't care. They had our money and could not have cared less. The crew tried three times to anchor the ferry boat to the mooring and couldn't, but the process of repeatedly trying kicked up all the silt and sand. When everyone finally got in the water and over to the light ring, the water visibility was pretty much zero. For 45 minutes, we stayed in the water and saw nothing. Barely saw one fish. The wetsuits provided didn't properly fit and one kid, about 8 years old, was practically blue by the time he was back on the boat. The shower on deck is not hot or warm water. Prepare to freeze on the open-air trip back to the marina, even in dry clothing. So we understand no one can control the wildlife and when they'll appear or where, but the fact that the mantas may have been there but we couldn't see was the fault of the boat and the fact that none of the three crew ever asked our friend if she was OK is careless, thoughtless and very disheartening. So, even though the excursion should have been cancelled because the seas were so rough from bad weather, even though we saw nothing in the water and even though our friend was so ill she never got in the water, we were denied a refund. Choose a company that cares about your experience.

Visited March 2013
Helpful?
1 Thank Courtney P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Do not use this company!”
Reviewed March 19, 2013

One of the excursions we were most excited for was the night snorkeling with manta rays - what a horrible and expensive experience this turned out to be. Our trip was booked for a Friday evening and was cancelled due to "a problem with the boat." No problem. We rescheduled for Saturday evening and was cancelled due to "a problem with the light ring." We rescheduled for Monday evening. Even though the weather had turned bad and ALL the other companies cancelled their excursions for both Sunday and Monday, Blue Sea Cruises did not. So we took the worst cruise down the coast in a non-stop-rocking, on very rough wind and seas, small passenger ferry with "Eco Adventures" written on the side. No amount of dramamine could help with this trip. By the time we got down to the spot in front of the Sheraton and the crew started trying to anchor the ferry boat, one of the people in our party was very, VERY ill. She threw up over the side of the boat for two hours, no less than 11 times - not ONCE did the captain or member of the crew ask if she was ok, offer to get her a tissue, a towel, a drink of water - NOTHING. The captain asked her if she was going in the water and she responded, "no, I can't. I'm too sick." His response was to smile and walk away. That's it. So they were aware of how ill she was, they just didn't care. They had our money and could not have cared less. The crew tried three times to anchor the ferry boat to the mooring and couldn't, but the process of repeatedly trying kicked up all the silt and sand. When everyone finally got in the water and over to the light ring, the water visibility was pretty much zero. For 45 minutes, we stayed in the water and saw nothing. Barely saw one fish. The wetsuits provided didn't properly fit and one kid, about 8 years old, was practically blue by the time he was back on the boat. The shower on deck is not hot or warm water. Prepare to freeze on the open-air trip back to the marina, even in dry clothing. So we understand no one can control the wildlife and when they'll appear or where, but the fact that the mantas may have been there but we couldn't see was the fault of the boat and the fact that none of the three crew ever asked our friend if she was OK is careless, thoughtless and very disheartening. So, even though the excursion should have been cancelled because the seas were so rough from bad weather, even though we saw nothing in the water and even though our friend was so ill she never got in the water, we were denied a refund. Choose a company that cares about your experience.

Visited March 2013
Helpful?
Thank Courtney P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
46 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Manta Snorkel - Amazing”
Reviewed March 17, 2013

Snorkeling with the Mantas was the highlight of this trip and certainly rates with the coolest experiences of my life. I went with my competent 12 year old swimmer snorkeler who thought so as well.

I chose Blue Sea Cruises because they run snorkel only trips without having to split their attention with Scuba divers. Divers obviously have more range (depth and distance) and I felt that sticking with a snorkel only boat would optimize what I rather than what a diver would see.

We went on a Friday night leaving the dock at 7:30 sailing perhaps 25 minutes south of Kailua Kona Harbor. Our group was about 15 persons, probably pretty a small group for them, as their boat could probably accommodate 30+. This has to be the biggest most stable boat that takes snorkelers to the Manta's. They put lights into the water, I presume that attracts the plankton, which in turn attracts plankton feeders. We were floating in a circle around the lights. For the first 30 minutes, we saw mostly plate sized Bonito feeding many of which were within 3 feet. After 30 minutes, I was getting cold despite the furnished shorty wet suit. That's when the first Manta showed up and swam among us for a couple minutes. He was estimated to be 10-11' span. He made repeated passes, diving and coming up to near surface level making repeated loops. The manta swam upside down sidewards, it was like watching Sean Tucker at the Oshkosh Air Show. At times, I was looking directly down his big mouth which I could fit in.

Then he disappeared for 5 minutes, returned and repeated the show. Then his bigger brother showed up, with estimated 13' span. Now that's a really big mouth. We were horizontal on the water surface, he passed upside down easily within 6 inches of my entire torso. He touched one of the other swimmers/snorkels. The two hung around for the next 15 or 20 minutes sometimes 20 feet away, sometimes within 20 inches. We were all cold at the end of the hour, but didn't care. You're not allowed to reach out and touch the Manta's cause they are an endangered species. I was concentrating on staying horizontal on the surface to avoid contact. These like other fish, have a slippery layer to protect them free from parasites.

The captain and crew were knowledgeable, polite, helpful, engaging and helped make this trip a perfect memory. This gave me a real appreciation of the creatures in the sea.

Visited March 2013
Helpful?
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Nebraska, United States
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Whale Watch with Blue Sea Cruises”
Reviewed March 12, 2013

What a wonderful time we had with Blue Sea Cruises. The captain and everyone on the ship was so friendly. Free Mai Tai's! The boat was amazing! The captain was able to find the whales and it was a great time! Highly Recommend this excursion! The price was good too!

Visited February 2013
Helpful?
1 Thank Mel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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