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“Nice place with lots of attractions.”

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CampingIN Park Umag
Ranked #1 of 60 Specialty Lodging in Umag
Reviewed September 8, 2013 via mobile

I stayed there with my girlfriend just 2 nights in the trip along Croatian cost. Camp site was huge and not very crowed so we had no problem finding nice spot for tent. Bathrooms are clean for the camp site. Hot water always available. There is swimming pool, restaurant, market, water sports centre and many more. No chance for boredom. We liked it.

  • Stayed: September 2013
    • Location
    • Cleanliness
Thank Radol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at CampingIN Park Umag, responded to this reviewResponded October 30, 2013

Dear Radol,

We are glad that you have chosen campingIN Park Umag for your holidays in Istra and I would like to thank you for sharing these comments with us. We are very pleased to hear you enjoyed your stay since it is always our goal to exceed the expectations of our guests.
We are looking forward to have you again as our guest.

Best regards,

Sandra Kopić
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 - 101 of 1,484 reviews

Reviewed August 26, 2013

I come in this camping for three years and every time I found something better in this place.

The pitches are very curated, shadowed and served by electricity

There are a lot of free spaces between different zones of the camping for children use or to make your dog run.
There is a lot of free space in front of the sea too so you can enjoy the beautiful croatian sea without being too close to tends or caravans. This large pieces of free land can be used to let fly your kite during windy afternoons.
The sea is very clean but there is not sand... only rocks.
If unfortunately the sea is dirty, you can swim in the swimming pool.

The toilets are very clean and from this year are totally renewed.

The services offered by this camping are a lot but sometimes a little bit too expensive. Luckily your holidays can be exceptional also without them.

There are tennis courts, mini golf, beach volley courts, beach soccer, diving, sail, water scooter, and many other sports.
You can rent bicycles and prices are fair.

The camping is very very large and there are a lot of types of pitches, designed for every type of customer.

The staff is very helpfull, gentle and always smiley. They can speak german, italian and english.

Because of in this camping there are always a lot of kids, there is also the animation staff that is very professional and it have always something new to entertain kids.

This is only a part of this wonderfull camping... the rest is to be discovered!

  • Stayed: August 2013
    • Value
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    • Rooms
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    • Service
4  Thank travelpips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at CampingIN Park Umag, responded to this reviewResponded October 1, 2013

Dear travelpips,

First of all I would like to thank you for being our loyal guests and for sharing the experience you had in our camp with other travelers.
I must say we are very proud of the size and position of our pitches, our sea and coast. Of course, apart of our nature, we are offering many other services and we are always trying to take care about the quality/price ratio so our guests get the service they pay for. Considering that we are quite big camp and welcome different type of guests, we are trying to offer different variety of service as well. Therefore, all our guests have the possibility to find something for themselves, including the youngest ones, where our animation team is really creative and helpful.
Hopefully you are going to come back next year and discover many other wonderful things in the camp. We would be very pleased to be your host again.

Regards from Umag,

Sandra Kopić
Guest Experience Manager

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Reviewed August 14, 2013 via mobile

It was camping 101 for me. We pitched our tent and stayed 10 nights instead if 6.

Lavatories were ok.

Supermarkets are always full and carefully check your change. Good sortiment.

Slow service but good people in Restaurant Lavanda.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
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3  Thank TaleStephan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at CampingIN Park Umag, responded to this reviewResponded October 1, 2013

Dear TaleStephan,

we are pleased to hear you liked our camping place Park Umag so much you decided to extend your vacation from 6 on 10 days. We are proud of the service we are offering and even more important, we are always trying to grow and improve on all aspects.
I hope you are going to visit us again and give us the opportunity to be your hosts next summer.

With best wishes and kind regards,

Sandra Kopić
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

We booked our place for 4 persons via ANWB. During checkout the price was much higher than our booking. They said it was miscommunication between them and ANWB and we had to pay. The lady behind the desk, Aleksandra, took our passports and refused to give them back before we paid the higher amount. We called the police and they forced her to give our passports and let us pay the agreed amount. That was not a pretty demonstration of how to treat your customer at a crowded reception, incredible that they let this happen.
It got even worse when I noticed back home that they retrieved the addition amount from my credit card!! I am now preparing a declaration for credit card fraude to the campsite together with my lawyer and the Umag police who are very helpful. It will be a declaration on personal title for Aleksandra because I filmed her taking my credit card and one for the campsite. Because Croatia is now EU member and have to respect the EU rules this can get very negative for the persons involved.

For the rest the campsite is really terrible, demotivated personnel, very dirty (pool and toilet). For us never again this campsite, we should have read reviews before because the recent once are really negative.

  • Stayed: July 2013, traveled with family
    • Value
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    • Sleep Quality
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21  Thank FP v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

Perfect for children, perfect for young people, perfect for everybody! The camp is clean, quiet, and big!! Very big! Good restaurants, good services! Only the KONZUM is old styl:)))
The swimingpools are fantastic! We recomend it for everybody. The playgrounds were also good!
We love it!

Stayed: June 2013, traveled with family
4  Thank Zoltan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at CampingIN Park Umag, responded to this reviewResponded October 1, 2013

Dear Zoltan R,

Thank you for sharing with us the beautiful experience you had in our camp. It means a lot to us to hear that you enjoyed your staying here because pleasure and satisfaction of our guests are very important to us so we are doing our best to make our guests happy. Also for next year we are planning to do some changes to improve our service even more.
One more time, thank you for your comment and we hope you are going to be our guest again.

Best regards,

Sandra Kopić
Guest Experience Manager

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Reviewed May 2, 2013

Visited here at the end of April/beginning May in motorhome. Huge site and we were a good walk from bith reception and anyi restaurants. Even at this time if year most of the grass had not been cut on most of the pitches - I think this is unforgiveable - although there was evidence that this was beginning. Wifi had to be paid for and was expensive - 40kn for 1 hour which jad to be used all at once.

We tried te Laguna restaurant one night and found it expensive 280 kn for two steaks and a small carafe of house wine: the steaks were 'okay' but the veg were obviously tinned and overcooked; the wine poor.

We tried the Pizzeria the previous night and found that better value and quality.

There was a lot of work going on in the site (good) but it made it look a little like building site in places.

Not much was open and when were checking out another lady was complaining bitterly about this.

I think care is probably needed when visiting here in early season.

Stayed: April 2013, traveled as a couple
Thank IanSimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at CampingIN Park Umag, responded to this reviewResponded May 7, 2013

Dear IanSimpson,

I am Sandra, the Guest Experience Manager at the Camping Park Umag and I wanted to thank you for sharing your review with us.
We pay a lot of attention to the green areas in the campsite and every year we are trying to preserve them in order to provide a pleasant stay for our guests. I also wanted to let you know that we have available pitches that are, apart from electricity and water, equipped with the SAT TV and WIFI.

I am very sorry to hear about your experience in the Laguna restaurant and I can assure you that we forwarded you comments to the restaurant Manager.
As stated on our website, the entertaining activities for children start on 15th of May, an the activities and entertainment for adults are available from June 1st.

We apologize for any eventual inconveniences you experienced because of the works in the campsite. Every year we invest in our facilities and we strive to give our guests the best price-quality ratio, and even better service.
Thank you for choosing us for your holidays and it would be a pleasure to have you again as our guests.

Kind regards,

Sandra Kopić
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

3rd time at Umag - still love it here. Lets clear some thing up. Wi Fi is Free at the Canova Bay Bar, where you will need by buy a beer or wine to get the access code (approx £1.70 each for a pint or lage glass of wine), but once you have the code you can use it again and again. Some pitches are very dark under the trees, but book a pitch before you go to avoid this if you enjoy a sunny pitch. It is very busy in August and you probably need to prebook, this year we stayed in Sept. Animation was mostly closed and the park only one third full. The new shower block would shame some 4 star hotels and possibly a first for a campsite,electric dishwashers, is this a first for a campsite? This campsite is clean and we have never encountered noise that was a problem, but it is a very big spread out park and you will need bikes to get around. Will I go back - yes without any hesitation.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank martyKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CampingIN Park Umag

Address: Ladin gaj 132a, Umag 52470, Croatia
Phone Number:
Location: Croatia > Istria > Umag
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 60 Specialty Lodging in Umag
Price Range: $93 - $295 (Based on Average Rates for a Standard Room)
Number of rooms: 2000
Official Description (provided by the hotel):
Camping IN Park Umag is a high-quality, award-winning campsite on Istria's Adriatic Sea coastline. The flourishing green camping site supplies large plots and the beautiful Istrian park featuring indigenous plants. This nature oasis features pitches, mobile homes and Superior homes. As an environmentally-friendly campsite, Park Umag has immaculate grounds. If you wish to enjoy Premium accommodation choose Luxury Mare pitches, Premium Lavanda or Premium pitches. Those pitches boast spaciousness (90-120 m2) and attractive location right next to the seaside. ... more   less 
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