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“Great Campsite - New facilities include a dishwasher!”

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CampingIN Park Umag
Ranked #1 of 60 Specialty Lodging in Umag
Reviewed September 25, 2012

3rd time at Umag - still love it here. Lets clear some thing up. Wi Fi is Free at the Canova Bay Bar, where you will need by buy a beer or wine to get the access code (approx £1.70 each for a pint or lage glass of wine), but once you have the code you can use it again and again. Some pitches are very dark under the trees, but book a pitch before you go to avoid this if you enjoy a sunny pitch. It is very busy in August and you probably need to prebook, this year we stayed in Sept. Animation was mostly closed and the park only one third full. The new shower block would shame some 4 star hotels and possibly a first for a campsite,electric dishwashers, is this a first for a campsite? This campsite is clean and we have never encountered noise that was a problem, but it is a very big spread out park and you will need bikes to get around. Will I go back - yes without any hesitation.

  • Stayed: September 2012, traveled as a couple
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3  Thank martyKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 24, 2012

First I have to say that I have never been to a camp site the size of Umag Camping Park before, hence maybe my expectations weren't appropriate. Well, here is what we found: a huge area in which the camp site is divided into three lodging zones and various zones with shops, restaurants and entertainment facilities. The reception was ok, they speak English well. Then you will be directed to a tiny site which is shadowy enough but right in the middle of a cramped, way too busy area. The streets around you are always used by cars, bikes and pretty bad - by small motorbikes which are fast enough to run our toddler over. People scream, shout and radios blare all evening long. The entertainment for children and grown ups might be amusing but loud enough to keep you awake until 11 pm. Bins are too far away, washing facilities are clean and abundant, but a tub and changing area for babies is always too far away. And - there is only one for about 500 campers! The shore is just some rocky algae infested slippery mock up beach, nothing to lie on and enjoy the sea. The fellow campers are somewhat weird. After I got hollered at by a German who followed me to my site only to assault me physically there, we fled right away. It turned out that he wasn't satisfied with the way I cleaned the community's kitchen sink.
It might be a good place for people who think their day to day life is some unbearable monotony, dull and grey, but for someone with a normal attention span - do not go Umag Camping Park!

Stayed: August 2012, traveled with family
6  Thank jesuswasahovercraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Guest Relations Manager at CampingIN Park Umag, responded to this reviewResponded September 21, 2012

Hello Jesuswasahovercraft,
My name is Josipa Krezić and I am working as Quality Manager at camping Park Umag.
I am glad that you stayed at our camp but more I am sorry we did not fulfill your expectations. Thank you for writing this review; we have used it as constructive critics to help us improve our work and our services.
From what I understand you were searching for nice and quiet vacation and you stayed at the camp in period of high season and biggest occupancy.
I will be free to suggest you to come again in low season – in May or September. In that time the weather is pleasant for vacation and occupancy is not that high so I believe you can have peaceful vacation! Due to low season you may choose pitch in one of the zones you find most attractive.
One of the investment plans is rebuilding and renovating existing sanitary facilities so will the number of baby areas increase.
I am sorry for the situation occurred with other guest but unfortunately we cannot influence on culture and politeness of guests.
I really hope you will give us another chance and visit us - we will do our best to redress these inconvenient situations and make new even better ones! If you decide to be our guest again, be free to find me at the reception I will be at your disposal!
Josipa Krezić, Quality Manager

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Reviewed August 14, 2012

We booked the site's premium accommodation after carefully researching on the Internet. We wanted somewhere with fantastic pool facilities, having stayed at Bella Italia last year, but also with a higher standard of accommodation. The premium offered a small pool for every 6 or 7 mobile homes, which we thought was ideal because the children would be able to use this without making a separate visit across to the main pool facilities. We travelled with my brother and his family, so this was ideal.
We were not disappointed with the accommodation which was of a high standard as it was new this year. It was very clean. The only thing I would say is that there is no oven, just a hob, so we thought cooking would be challenging, and no barbecue either. However, prices are so cheap, this did not really matter, as we regularly ate out, both on and off the site.
The small pool we thought was fantastic, although sharing with 7 other families meant that it was often crowded, or we just waited until it was more empty. Without this pool, the facilities would have been extremely compromised, as the main pool area is not adequate for the number of visitors. It consists of a paddling pool with a pirate ship and slide, a deeper pool nearby and a larger pool lower down. Considering the size of the site (it's huge!) this was not enough. The sea is nearby and it's crystal clear, although the 'beaches' are rocky - there is no sand.
About 1 week into the holiday (we stayed for 17 nights) our children suffered tummy upsets and there began a catalogue of infections, including eye, stomach, nose, throat and ear infections. The adults too suffered but to a much lesser degree. In the end I went to see the doctor on site because my daughter had been in considerable pain during the night with her ears. He prescribed some medication and said only to swim in the sea. This was a huge disappointment seeing that the pool had been a big reason for choosing this site, but we did avoid it for the rest of the holiday. I went to see the campsite management, who did have all the certificates for the pool water which had been tested, but this is done every few days not daily. There seemed to be surprise that the doctor on camp had advised avoiding the pool, and I only hope I have not caused any trouble for him.
There are a few places to eat on site, many bars, a supermarket, water sports etc which do offer plenty of variety in terms of what to do. We enjoyed the local towns of Umag and Novigrad and also Porec. We went on a boat trip which was very slow. It went down to Rovinj and I would choose a shorter trip in future as we spent too much time on the boat.
All in all, I would return to Croatia, but not to this site until the pool facilities are made considerably bigger to reflect the size of the site.

Room Tip: Choose the premium accommodation which is of a high standard.
  • Stayed: August 2012, traveled with family
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2  Thank lizzielilac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

Simply I can not understand this standards. First of all we asked at Check-In for total price quotation for fixed and clear number of persons/nights. Lady told us we have to calculate total price ourself, once the pricelist has too many surcharges and combinations, for me following advice I made mistake with my price calculation and expected to pay about 54 EUR (much but-I said well). At the end it was 70 EUR!

Pitch was uneven, ready for caravans, but not for tents as we requested. Uncomfortable stay head over head.

And last drop? There is no free WiFi. For such much money should I pay extra money to make short check on net? If they would have at least time limited free WiFi I would say OK - share the resource capacity...

I think it is sad but true - Croatia is well located, has nice sea accessible for millions of Europeans within few hours drive. The know and they dig your wallet. And we are strange, because we pay.

The next night I decided to stay in private apartment, nice, quiet, clean with high stndard and excellent views.

  • Stayed: July 2012, traveled with family
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5  Thank Paddler_Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Guest Relations Manager at CampingIN Park Umag, responded to this reviewResponded September 21, 2012

Hello Padler_Hostel
My name is Josipa Krezić and I am working as Quality Manager at the camp Park Umag.
First I would like to thank you for your visit and for taking time to share your experiences with others. Next I would like to apologize for situations occurred during your stay and inconveniences you experienced. Usually the receptionists are calculating total price when guests ask them to and I'm really sorry if in your case they failed to do so. I talked to leaders of departments involved in your situations and introduced them the case so we could avoid future similar situations.
At the moment free Wi-Fi is available in the zone Lavanda and Premium Mobile Homes but increasing of zones with free internet is one of the future plans.
I hope these situations will not prevent you from visiting us again, when, in case of any questions or doubts feel free to contact me, I am standing at your service.
Josipa Krezić, Quality Manager

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Reviewed July 28, 2012

We arrived and were Greeted at reception by à courteous staff. Within 5 minutes were checked in and at our mobile home. We did not get à lot of information from the reception so that would be an improvement if i have to give one. Mobile home was clean and close to pool and beach. Warning to campers...there is entertainment every night so if you like to go to bed early do not get à place close to the water. In the area there is lots to do..wine tours, artist village and of course lots of water sports. We tried the restaurant pizzeria san rocco site but service was slow and food only satisfactory. However the kitchen is well stocked so we could cook and enjoy our patio. There are activities for kids and specfically ideal for ages 10-14

  • Stayed: July 2012
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2  Thank travelbug1242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Guest Relations Manager at CampingIN Park Umag, responded to this reviewResponded August 20, 2012

Hello Travelbug1242,
I am Josipa Krezić, Quality Manager at Camping Park Umag.
Thank you for spending your holiday in our camping and thank you for taking time to share your experience with others!
I am sorry for the occurred situations at the reception and in the restaurant. Next time you visit us please feel free to contact me in case you have any questions or you need some information. I will gladly help you finding everything you need.
Thank you for this comments, I hope you will give us another chance to welcome you in the camp!
Josipa Krezić, Quality Manager.

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Reviewed May 25, 2012

My family and I have come here for a couple of years (2010, 2011). First things first: this campground is huge. But at the same time it feels cozy due to a lot of green areas between the camp sites. Showers and toilets are what you'd expect from a campground.
The pool area is great for children of all ages. There's also a store, severel bars and adoctor on the campground.

Dining in Croatia is dirt cheap. The restaurants on the campground (think there is 2 or 3) are okay, but if you're willing to drive, there are a lot of hidden gems!

This year we'll be trying out a new campground. Personally I'd spend another vacation at Camping Park Umag in a heartbeat, but our travelling partners has convinced us to try out new things ;-)

We stayed for 14(ish) days in in a caravan.

  • Stayed: July 2011, traveled with family
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4  Thank sivertsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2012

This camp site is huge. It is almost 2km wide with several restaurants and shops. I went there in low season and it was cold so we stayed only one night with a campervan. They were renovation the bathroom facilities and it look very nice. It was clean (but empty anyhow). It looks like it can be very crowded in the summer. Beaches were clean and stony (no sandy beaches)

  • Stayed: May 2012, traveled as a couple
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1  Thank pgtoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Guest Relations Manager at CampingIN Park Umag, responded to this reviewResponded August 14, 2012

I am very glad to hear that you enjoyed your vacation although it was low season when the occupancy is little bit lower, and the temperatures are not that high, especially during the night. To maintain our guest’s satisfaction, there are investments in present infrastructure and in building new ones. One of the important services to keep our standards high is cleanliness, especially cleanliness of sanitary blocks. Also, campsite respects high ecological standards and it is aimed to preserve environmental resources. Therefore, beaches are natural and the sea is crystal clean.
You should visit us again! Best regards until next time!
Quality manager

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Additional Information about CampingIN Park Umag

Address: Ladin gaj 132a, Umag 52470, Croatia
Phone Number:
Location: Croatia > Istria > Umag
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 60 Specialty Lodging in Umag
Price Range: $76 - $292 (Based on Average Rates for a Standard Room)
Number of rooms: 2000
Official Description (provided by the hotel):
Camping IN Park Umag is a high-quality, award-winning campsite on Istria's Adriatic Sea coastline. The flourishing green camping site supplies large plots and the beautiful Istrian park featuring indigenous plants. This nature oasis features pitches, mobile homes and Superior homes. As an environmentally-friendly campsite, Park Umag has immaculate grounds. If you wish to enjoy Premium accommodation choose Luxury Mare pitches, Premium Lavanda or Premium pitches. Those pitches boast spaciousness (90-120 m2) and attractive location right next to the seaside. ... more   less 
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