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“Superior Villa with private beach access”

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Melia Istrian Villas
Ranked #4 of 14 Hotels in Umag
Vranje
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Superior Villa with private beach access”
Reviewed June 29, 2013

For the second year in a row with my family in Superior Villa and I can say that this is what we prefer.
In my opinion the best and most complete in the shelter Superior Villa with private beach access!
The entire staff at the resort is friendly and strives to serve and help in any situation.
This year the weather has not been very friendly, but we were very pleased with how we spent the summer. We plan to visit and sledeeće, but at other times hoping for better weather.
I also hope that it will be a fair pricing policy, regardless of Croatia's accession to the EU.

Room Tip: As I said before Superior Villa with private beach access offers the most privacy and best accommoda...
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  • Stayed June 2013, traveled with family
    • Value
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Helpful?
2 Thank NightriderVranje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, July 2, 2013
Dear NightriderVranje,

Thank you very much for your time with us and for this great comment. We are looking forward to have you as our guests for the third time and I sincerely hope that the weather will be better!

All the best regards to you and your family!

Kristijan Papić
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
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Ljubljana, Slovenia
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 13, 2013

Maybe one of the best place for vacation in the heart of Europe, Umag, Istra, Croatia. I was with my fammily for a week in the begining of June in one of these villas with private beach and jacuzzi on the north side (so called luxury villas)! It was fantastic. Stuff is very gentle, everything is very clean, people work there are really nice. Every day they change watter in jacuzzi. At reception they have Nespresso and small food and cookies. At the resort there is big store, few caffes and restorans and three big swimming pools ( one of them is indoor)! In one word, perfect place !

  • Stayed June 2013, traveled with family
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Helpful?
3 Thank Miculinko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, June 24, 2013
Dear Miculinko,

Thank you for posting your comments about your Meliã journey!
I am satisfied to hear that you and your family have experienced your stay in Meliã Istrian Villas with all your senses. Your kind words inspire us to keep working and sharing our passion for service every day.

We are all looking forward to have you and your family as our guests again.

Regards from Umag,

Kristijan Papić
Guest Experience Manager
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Utrecht, The Netherlands
Level 6 Contributor
147 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 4, 2013 via mobile

It is a big hotel. We were there in June and 80% of the rooms were occupied.
So already busy at the pool. All pools are with sea water, one is heated and indoors.
Lots of space around the hotel, also at the beach.
Have your dinner after 20.00, more relaxed at the counters.
Large room, good bathroom.
Nice balcony viewing the pool.
Staff is friendly.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank FrankXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, June 10, 2013
Dear FrankXXX,

Thank you for your kind words and for choosing Meliã Istrian Villas. We are very pleased to hear that you like our resort and that you find it very comfortable.

I am glad the friendliness of our staff made you feel welcome because hospitality and service are our great passion and You are the journey!

Kind regards from Umag,

Kristijan Papić
Guest Experience Manager
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Slovenija
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 11, 2013

We stayed here for a 3 days just before 1.may based on the Melia special offers and we were not let down! Villas is beutifull, big and very clean and comfortable as well.Location is the best. We had superior Villa with jakuzzi- name Leona The stuff at the reception were very frendly. The Cleaning ladies came every day bevore midday (cleaning was o.k.) This was our second Holiday here and we will come back as soon it will be possible.
This was our short rest, but so much nicer. The villa has its own beach, a large couch to rest and a beautiful terrace. Holidays in these villas truly provide the greatest comfort. They are very suitable for a family with children.

  • Stayed April 2013, traveled with friends
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Helpful?
1 Thank valeriSlovenija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, May 15, 2013
Dear valeriSlovenija,

Thank you for leaving your comment at TripAdvisor and writing this nice review. It is extremely important for us to have satisfied guests and to fulfil all their needs.
We are glad you had a nice stay in our Villa Leona, and that you were enjoying the comfort of its terrace.
We are looking forward to welcome you again to our Meliã Experience!

Best regards to you and your family,

Kristijan Papić
Guest Experience Manager
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Belgrade, Serbia
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 8, 2013

Last week we returned from our third stay in Istrian Villas. I do not know if this would be the last, but there is definitely something in waking up in spring time by the see, breathing all those maritime and floral scents that are very distinctive in springtime! So main advantage is envirement and season! I would not suggest it for summer holiday due to lack of proper beaches and children not so friendly going in and out of the sea, and ridiculous rent prices for villa.these are advantages!
Complex is really nice, but management needs real change, from year to year it is going down in relation to customer service. First years we could always fond golf caddies on parking lot, this year we had to walk almost every evening on the way back from dinner in some remote ,,konoba" that needed car usage. Not so pleasant if your kids fell asleep in the car. If they insist in car free compound, which I support, they need to offer constant shuttle from parking to villas! Renting superior villa we received complementary bottle of wine last year, this time without! Anything you need to arrange on the front desk they address you to some central booking system?! Room maids are showing in the time of the afternoon rest. Once the show up you can choose either to welcome them and break your rest or to dismiss them without daily cleaning??? I had villas on different locations, they always appeared in the afternoon???
And one more thing, centrally located tennis courts are great, if you are tennis player!

Room Tip: Northern superior villas are best IMHO
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  • Stayed May 2013, traveled with family
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Helpful?
3 Thank drIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, May 10, 2013
Dear drIR,

Thank you for leaving your comment at Trip Advisor because your our feedback is very valuable for us.

As you already pointed out, Istria is little piece of heaven, especially in spring time when all nature awakens. During the summer the nature just changes its colors but it remaind beautiful. Regarding beaches and children friendly environment, I feel the need to emphasize that inside the resort, very close to our Villas, we have a children water park with slides and just a few meters from it a new sand beach. I believe you and your family would find it perfect for a relaxing and unforgettable holydays.

Regarding our eco-shuttles, I am sorry you did not have them on your disposal because in case of need, you inform the reception or our customer support service in Meliã Istrian Villas and your transportation will be arranged immediately.

I am not familiar with the requirements you had during your stay but our Reservation center is responsible only for making the reservations. I can assure you I will pass your comments to the Front Office department in order to understand the situation.
The room cleaning service is at your disposal at all times, so if you find that the time of their visit is not convenient for you, you can ask them to come when it suits you the best.

Once again thank you for your feedback because it helps us to raise the level of our hospitality in order to create a unique experience for you.
I sincerely hope we will have the opportunity to welcome you and your family again!

Kind regards,

Kristijan Papić
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hrastnik Slovenia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 4, 2013

Everything perfect, except bathroom. The rooms are big enough, Beds could be harder but are solid. Bathroom is VERY small and without ventilation. Children enjoyed animation, everything was perferct for them. We visit Umag Stella MAris every year and will come back next year for shure.

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank nusasara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IstraturistUmag, Manager at Melia Istrian Villas, responded to this review, May 11, 2013
Hello nusasara,

Thank you very much for choosing Stella Maris Resort year after year for your holydays and thank for sharing your experience at Tripadvisor.
I am sorry to hear that the bathroom was not spacious enough because every year we are investing great effort to raise the level of accomodation, but your comments are very valuable to us.
We take great pride in our offer of children activities and I assure you that we will continue to develope exellence in the future.

We are sincerely looking forward and to have you and your family as our guests again.

Best regards from Umag!

Kristijan Papić
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg, Austria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2012

Perfect Location. We had superior Villa with jakuzzi. The stuff at the Restaurants were very frendly. The Cleaning ladies came every day bevore midday (cleaning was o.k.) it was our Perfect Holiday and we will come next Year. Our only whish what they can make better, are showers in each Garden of the supperior villas Nord.

Room Tip: If you want your own beach your own jakuzzi, your own Garden with palmtrees Than you have to Book t...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Istrian Villas

Property: Melia Istrian Villas
Address: Stella Maris - Stella Maris 8A, Umag 52470, Croatia
Phone Number:
Location: Croatia > Istria > Umag
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umag
#2 Top resorts Hotel in Umag
#4 On the Beach Hotel in Umag
#4 Luxury Hotel in Umag
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Istrian Villas 4*
Number of rooms: 180
Official Description (provided by the hotel):
Melia Istrian Villas combine traditional Istrian architecture with modern comfort in a serene and tranquil setting. Located in the Stella Maris resort, the Melia Istrian Villas are surrounded by flourishing pine trees, steps from the Adriatic Sea. The property has 180 villas, including seven "Luxury" and 23 "Superior" villas. Each offers luxury and privacy for an unforgettable Istrian vacation. ... more   less 
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Also Known As:
Melia Istrian Villas Hotel Umag

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