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TUI Sensimar Medulin
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      Reviews (1,149)
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      All reviewspool arealong dresseswardrobe spacelow keyrelaxing holidayfruit kebabsplenty of choicesoft drinksdress codea la carte meallovely hotelsea viewevening entertainmentself serviceplenty of sunbedsbar closesall inclusive drinks
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      964 - 969 of 1,149 reviews
      Reviewed September 11, 2013

      All the good reviews you have read on here are a fair and accurate reflection of this lovely hotel. From the minute you arrive you know you are going to have an excellent holiday. There are lots of little touches that make this hotel stand out, such as the double bed sun loungers, the giant floating beanbags, free guided walks of an evening and the fact that no request is a hardship. The manager is a constant presence around the complex overseeing the day to day running which in turn leads to very attentive staff and excellent service. We found the food and AL drink excellent with plenty of choice for even the fussiest of people. Yes I did try some odd local specialities but if you don't like something you just get something else! People have complained on here about a lack of a decent cocktail list, however just because it isn't on 'a list' doesn't mean you have to go without.....if you know what is in the cocktail you like they can make this for you with no hardship, in fact we found the bar staff enjoyed this. We will definitely be visiting this hotel again as there were so many trips and sights we wanted to do that we couldn't fit in, in just a week. Well done Park Plaza, keep up the good work!

      • Stayed: August 2013, traveled as a couple
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      8  Thank koalamick
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Arenaturist, Management at TUI Sensimar Medulin, responded to this reviewResponded September 18, 2013

      Dear Guest,

      Thank you for choosing our Hotel for your holidays. We are extremely happy to hear that your stay was up to the standards of the Park Plaza chain. Moreover, knowing that you are so satisfy to plan a return visit is another confirmation that we were able to provide you with a memorable experience. Hence, all of your nice words will be shared among our team who will be thrilled to hear that their efforts were recognized.
      We wish you all the best and look forward to welcome you anytime soon!

      Kind Regards,
      The Park Plaza Medulin Management

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed September 8, 2013

      Missing the beanbags already they are fantastic you could float all day on one of these they are so comfortable. The pool area was always cleaned every night the sun loungers and double beds of which there were plenty.

      The hotel is not the prettiest from the outside, but please don't let this put you off because once inside it is lovely, the staff are helpful the waiters work their socks off all with a smile.

      I cannot fault the food of which was always cooked to perfection some people moaned about the choice, but then they were the people who would moan about everything.

      I would have liked to have had premium drinks on all inclusive having been to one before but that is my only gripe.

      Croatia is a friendly welcoming country and we cant wait to go back,

      Room Tip: We were in room 112 and had a great view over the pool also a nice view of the bay through the trees.
      • Stayed: September 2013, traveled as a couple
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      6  Thank Sharon M
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Arenaturist, Management at TUI Sensimar Medulin, responded to this reviewResponded September 10, 2013

      Dear Guest,

      Thank you for your review. We are happy to hear that you found our hotel lovely and our staff helpful and smiling.
      We are always trying to do our best to make the stay of our guest pleasant and memorable, and we are really grateful when our guest notice all the effort made.
      We wish you all the best and look forward to welcome you soon!

      Kind Regards,
      The Park Plaza Medulin Management

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed September 8, 2013

      A very relaxing and pleasant stay here.( all inclusive) Easy flight from Gatwick with a short transport to the Hotel. Sea view with balcony for us, in a very clean and tidy room.

      Totally professional in every aspect..... Nice food, very pleasant and helpful staff, good pool area, (especially the bean bag water floats!). Local (and free) 'brandy' was Cognac to me, and very very drinkable, as was the local area wine we had with our free A la carte meal.

      Beautiful lakes and waterfalls at Plitvice, although be prepared for a long day and a lot of walking.
      Well worth the effort though.

      We had one night when a local 4 piece band (guitar, keyboards, drums, girl singer) enabled us to have a good drink and boogie about, but generally it was spectator entertainment. ( good quality for those who like to drink, chat and listen)

      So, couldn't fault this Hotel and amenities...... just needed more than the provided hangers in the wardrobe. Some guests had already sussed this and brought more with them:). Feel a bit of a sad person mentioning that though!

      Yes, a very memorable and enjoyable break ..... will definitely return. (if I'm not on the banned list!)

      Room Tip: We had a sea view with balcony,( all rooms had balconies as far as I could see) , but the sea view side would definitely be the side for me.
      • Stayed: September 2013, traveled as a couple
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      9  Thank Dave R
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Arenaturist, Management at TUI Sensimar Medulin, responded to this reviewResponded September 10, 2013

      Dear Guest,

      Thank you for taking the time to write a review about your recent stay with us. It is with big pleasure that we read that you had a memorable and enjoyable break with us. Also, we are delighted to hear that you found the food nice, our staff pleasant and helpful and the pool area good. In regards to the hangers, please note that we offer to our guests the possibility to have additional hangers for free. On request, our receptionist and/or chambermaid are more than happy to provide extra hangers. The only thing we can say at this point is that we are extremely sorry that you didn't express the following issue during your stay.
      You are on our welcome list and we would be more than happy to see you in the nearest future for another memorable stay!

      Kind Regards,
      The Park Plaza Medulin Management

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed September 5, 2013

      A really good flight from Birmingham 1hour 50 mins and then only 20 mins transfer to this lovely couples only hotel. We were greeted with soft drinks and the check in was both smooth and hassle free. Our bedroom on the first floor was spotless, with ample wardrobe space (there is a single wardrobe each side of of the bathroom door) spare hangers are available from reception. Coffee, tea etc was replenished daily as too were the toiletries in the very plush bathroom. Clean towels were also supplied daily. The beds were immensely comfortable with memory form toppers and large pillows. The pool whilst cold was exceptionally clean and although loungers were not always available in the morning by afternoon were plentiful and by 4 ish most afternoons my husband and I had the pool to ourselves. The food was truly exceptional with something for all palettes, fresh, nicely presented, tasty with a wide variety of choice at all meals times. We dined in the a la carte the evening of my birthday and it was AMAZING, a big thank you for the lovely bottle of wine and lavender pot pouri gifts left in our room for my birthday - nice touch The all inclusive drinks were a great disappointment ( and we have stayed AI for the last 10 years) the wine was acceptable (just) however the cold non alcoholic drinks - Were totally unacceptable, please management check this out most couples like a non alcoholic drink at some point in the day diet coke was awful during our stay. The daytime entertainment was low key which is what you should expect at a couples hotel, join in if you wish but no pressure if you choose not to, the evening entertainment was really nice. We only stayed for a week so we were there to rest and recharge our batteries, we walked into medulin and around the marina out to the headland and back to the hotel (the beach was a disappointment but the hotel pool and gardens more than made up for this) we enjoyed the stroll around the marina of an evening and really enjoyed the day we spent in Pula sightseeing. We paid extra for a sea view and loved it, the balcony was ample size with table and chairs sufficient for two. We tend not to return to the same area for a holiday so although we had a wonderful time we will probably not return to Medulin purely because we like to go somewhere different each year, we thoroughly enjoyed our holiday and would most definitely recommend this wonderful hotel.

      Room Tip: Pay extra for a sea view, we did and it was definately worth it.
      • Stayed: August 2013, traveled as a couple
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      5  Thank Jennifer M
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Arenaturist, Management at TUI Sensimar Medulin, responded to this reviewResponded September 10, 2013

      Dear Guest,

      Thank you for reviewing our Park Plaza Medulin here on Tripadvisor. We are extremely delighted to get to know you have enjoyed your stay with us and managed to enjoy the overall Istrian area and our gastronomic offer. Also, we are happy to hear that you appreciate our little surprise on your birthday. In regards to your comment about our beverage offer, please note that we’ll share it with our Food & Beverage Manager and discuss it internally.
      We wish you all the best and look forward to serve you in the future!

      Kind Regards,
      The Park Plaza Medulin Management

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed September 5, 2013

      This was our first adults only trip with Thomson and would highly recommend them in future. There was a relaxing atmosphere as soon as you step into reception, the drinks and fruit are a lovely touch.
      The pool and terrace area were lovely, there were lots of wasps around the outdoor bar but apart from that it was perfect.
      The restaurant was very nice for an all inclusive, the waiting staff were great although rushed off their feet at certain points. The food was tasty and had something for both of us, there was some repetition but overall was very impressed. We went on the Venice trip and came back around 9.30pm (dinner finishes at 9pm) and the staff had left out cold platters and soup which were much appreciated.
      The a'la carte Italian restaurant was absolutely delicious, one of the nicest meals I have ever had. We didn't think the atmosphere would be great as it is just a sectioned off area of the main restaurant but it was very relaxed and Sven was very attentive and friendly.
      The bar staff were great and we thought that the wine and beer were fine, we also appreciated the couple of cocktails that were available on all inclusive. The honey brandy is a must try.
      The entertainment was okay, not necessarily my cup of tea but was fine as background music.
      The bed was really comfortable and overall the room was minimal but really nice. We didn't find the wardrobe space a problem and loved the terrace. The shower and hairdryer were both very powerful, unusual for most hotels.
      The wifi was patchy but we weren't there to be on the internet all the time!
      I booked in for 2 massages in the beauty centre, both were great although on the second one the staff were talking over me for about 10 minutes was not quite as relaxing as I planned!

      Only negative - We had paid extra for a sea view, we were put in room 152 which meant you could only see a small patch of sea and were directly above the entertainment area of the terrace. This meant that there was no escape and the night prior to our Venice trip (start time of 6.20am) there was really loud 'local' entertainment on until 11.30pm, there was no chance of sleep. I would really avoid this room if you have a choice. I think the pool view was still nice and probably worth the upgrade.

      The area around the hotel is interesting, I would definitely recommend a walk around the Medulin camp site (not the nudist one, the other way!), there were some truly stunning views.
      We did the excursions to Venice and Porec, both worth doing although the Venice trip was quite a lot of travelling with not much time in Venice.
      Pula is worth a visit, apparently the bus tour was good but we didn't do it.
      Medulin and the area exceeded my expectations and I would not hesitate to return to the area and the Park Plaza

      Room Tip: If you want a sea view ask for one on the higher floors and depending on preference it might be best to ask for ones either side of the hotel rather than in the centre, it may be quieter on the more lively entertainment nights
      • Stayed: August 2013, traveled as a couple
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      7  Thank Hellyblue
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Arenaturist, Management at TUI Sensimar Medulin, responded to this reviewResponded September 6, 2013

      Dear Guest,

      Thank you for your detailed review and nice words. We are especially thrilled to know that one of the best dishes you ever had was in our à la carte restaurant. In regards to the massage and evening noise, we apologize if these small inconveniences negatively influenced your holiday.

      Our staff is highly professional and we are really surprised to know that for 10 mins the therapist was inattentive in your regards. We are sorry that you didn’t report it immediately to our reception, because we would do our best to solve the situation immediately and would find a way to compensate you for the inconvenience. If you plan a return visit, please do contact us at: zklaric@arenaturist.hr and we’ll make sure that your experience in the spa is even more enjoyable. We wish you all the best and look forward to see you in our facility in the future!

      Kind Regards,
      The Park Plaza Medulin Management

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      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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