I had hoped, having read other reviewer's comments, that the hotel would live up to their rating and I'm SO glad to say it did.
We travelled with Thomson's who have made this one of their 'couples hotels' and the hotel staff are working hard to make sure it's a success. Everyone is smiley, helpful and most speak excellent English, a special mention must go to Svetlana who is a waitress in a million - nothing was ever too much trouble for her and we always tried to get a table that she served! The food was really good, not always the case on all inclusive holidays, with plenty of choice and ice cream to die for. I'm not one to moan if the bacon isn't like you get at home - but plenty were - it is disappointing that visitor's feel they must have authentic English breakfasts when they are in another country.
I have to mention the beds (I suffer with a back pain) usually I am doubled up after a few days in a unfamiliar bed. They have the most comfortable hotel beds I have ever slept in, plus luxurious bedding and lovely fluffy bath robes.
We had no trouble getting a sun bed, there are plenty of these including smart double day beds - nice touch. Unfortunately I didn't use the pool, far too cold for me, the sea was warmer!! You do need beach shoes as closest beach is very pebbly and the beach closer to the marina is a mix of san / pebbles. Beautiful clear sea, didn't spot anything nasty like urchins but these may be seasonal??
The events team tried hard to keep their customers happy, we did one afternoon walk to the old town and both girls were very knowledgeable. They also tried hard to resolve the evening seating shortages, which would not have arisen if the evenings had been warmer and drinks could have been taken outside. I'm pretty sure any feedback given to Thomson staff will be taken on board as the manager's seem genuinely keen to keep standards high.
Medulin itself is very quiet out of season, a little too quiet for us, most bars were closed when we arrived but we did notice that several had opened just this week. We were told it's a very lively resort in season, but felt a little 'cheated' that we couldn't have a boat trip or find other excursion providers.
Out of hotel prices vary, you can buy a small beer and glass of wine for as little as 16 Kuna, we got just over 8 Kuna to the pound and the exchange rate was a little better in Croatia. A cup of coffee is generally about £1.75 but again away from the Marina it can be cheaper. We spent a day in Pula, sightseeing, bus price one way is roughly £1.65 and they kept to timetable but are very busy. We got a huge delicious pizza for under five pounds, quite a bit less than the prices around the Forum area.
Will we go back? Definitely, we still have more to see and do, Croatia and its people are warm and welcoming and a second visit is on the cards hopefully later this year.
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