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“Fabulous hotel a holiday to remember”
4 of 5 bubbles Review of Sensimar Medulin

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Sensimar Medulin
Ranked #2 of 9 Hotels in Medulin
Certificate of Excellence
Sutton Coldfield, United Kingdom
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Fabulous hotel a holiday to remember”
4 of 5 bubbles Reviewed May 14, 2013

I had hoped, having read other reviewer's comments, that the hotel would live up to their rating and I'm SO glad to say it did.
We travelled with Thomson's who have made this one of their 'couples hotels' and the hotel staff are working hard to make sure it's a success. Everyone is smiley, helpful and most speak excellent English, a special mention must go to Svetlana who is a waitress in a million - nothing was ever too much trouble for her and we always tried to get a table that she served! The food was really good, not always the case on all inclusive holidays, with plenty of choice and ice cream to die for. I'm not one to moan if the bacon isn't like you get at home - but plenty were - it is disappointing that visitor's feel they must have authentic English breakfasts when they are in another country.
I have to mention the beds (I suffer with a back pain) usually I am doubled up after a few days in a unfamiliar bed. They have the most comfortable hotel beds I have ever slept in, plus luxurious bedding and lovely fluffy bath robes.
We had no trouble getting a sun bed, there are plenty of these including smart double day beds - nice touch. Unfortunately I didn't use the pool, far too cold for me, the sea was warmer!! You do need beach shoes as closest beach is very pebbly and the beach closer to the marina is a mix of san / pebbles. Beautiful clear sea, didn't spot anything nasty like urchins but these may be seasonal??
The events team tried hard to keep their customers happy, we did one afternoon walk to the old town and both girls were very knowledgeable. They also tried hard to resolve the evening seating shortages, which would not have arisen if the evenings had been warmer and drinks could have been taken outside. I'm pretty sure any feedback given to Thomson staff will be taken on board as the manager's seem genuinely keen to keep standards high.
Medulin itself is very quiet out of season, a little too quiet for us, most bars were closed when we arrived but we did notice that several had opened just this week. We were told it's a very lively resort in season, but felt a little 'cheated' that we couldn't have a boat trip or find other excursion providers.
Out of hotel prices vary, you can buy a small beer and glass of wine for as little as 16 Kuna, we got just over 8 Kuna to the pound and the exchange rate was a little better in Croatia. A cup of coffee is generally about £1.75 but again away from the Marina it can be cheaper. We spent a day in Pula, sightseeing, bus price one way is roughly £1.65 and they kept to timetable but are very busy. We got a huge delicious pizza for under five pounds, quite a bit less than the prices around the Forum area.
Will we go back? Definitely, we still have more to see and do, Croatia and its people are warm and welcoming and a second visit is on the cards hopefully later this year.

Room Tip: Our Room was on the side of the hotel No.119 and above the kitchens, so if you're a light sleepe...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
24 Thank JoyinSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Sensimar Medulin, responded to this review, May 27, 2013
Dear Guest,

Thank you for taking the time to share your positive feedback from your recent visit.
We pride ourselves on an exceptional level of gracious and intuitive service, and we are glad that our entire team, especially Svetlana, were successful in achieving this with you throughout your stay.
With regard to outside activities, we would like to inform you that on our reception you can find all the information’s regarding boat trips and excursions. Also, the representatives from TUI UK are offering additional trips.

We look forward to your next stay with us!

Kind Regards,

The Park Plaza Medulin Management
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952 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (454)
Date | Rating
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English first
King's Lynn, United Kingdom
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

Back today from a week at this newly refurbished Thomson Couples hotel. Extremely impressed by everything. The staff are hardworking, polite and eager to help. The food is varied and absolutely delicious. In a week we never got fed up with any aspect of it. The restaurant is large and airy and has a lovely terrace area to enjoy al fresco dining - weather permitting. The rooms are beautifully fitted with huge comfy beds, high quality bed linen, robes, slippers and fridges. A fresh bottle of water is supplied daily along with tea & coffee. The rep, Shirley, is knowledgeable and helpful. The morning 'well-being' sessions of yoga, pilates etc are at a level everyone can cope with so well worth a try. There was something really relaxing about taking part in gentle exercise in the shade of a tree in the hotel garden. Not my usual holiday activity but I am so pleased I gave it a go. The area around the hotel is a haven for those who like to get out and about. Pula is easily accessible on the local bus (reception have timetables etc) and is well worth a visit. There are also many lovely walks in the surrounding area. This is definitely the best Thomson hotel we have stayed in and I would not hesitate to recommend it.

Room Tip: We were in a room overlooking the back of the hotel so did not benefit from the sea view but our roo...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank beachstomp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Sensimar Medulin, responded to this review, May 27, 2013
Dear Guest,

Thank you for your wonderful feedback regarding your recent stay with us.
We are happy to read all of your positive comments about us and is truly very rewarding for the team to see that you enjoyed your stay. We will share your kind compliments to Shirley; we are sure she will be delighted to hear that she helped to make your holiday special.
It will be our pleasure to welcome you again at the Park Plaza Medulin.

Kind Regards,

The Park Plaza Medulin Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royton.
1 review
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 13, 2013

The hotel is better than some 5 star accommodations that I have visited. The room was of a high standard with a large widescreen tv. The food was great with new types of food on every night. The bar was always well manned and we never had to wait long.
The daytime well being fitness class was done during the morning which was enjoyable.
The walks done by Natasha and Victoria in the afternoon and evenings are a must to stretch them legs.
The staff at all times were friendly and helpful.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
25 Thank Tonytripper2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Sensimar Medulin, responded to this review, May 27, 2013
Dear Guest,

Thank you for your comments on Trip Advisor regarding your current stay in our hotel.
We are glad you enjoyed your stay and found our hotel Park Plaza Medulin to be better than some 5 star accommodations. We are happy to read that you loved the facilities, our team members as well as the quality of our food offering. We will pass your compliments to Natasha and Victoria. It would be a pleasure welcoming you again at the Park Plaza Medulin.

Kind Regards,

The Park Plaza Medulin Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Droitwich, United Kingdom
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

First to arrive at new "couples" hotel. Completely refurbished to a high standard. Very large comfortable beds, rooms slightly lacking in storage. Good location, excellent food with good choice. Good entertainment from British duo. Rep Shirley excellent very knowledgeable. Resort quiet at moment as start of season.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
34 Thank mojo9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Sensimar Medulin, responded to this review, May 27, 2013
Dear Guest,

Thank you for taking the time to write a review on Tripa Advisor and for choosing our hotel.
We are delighted to hear your positive feedback and kind words about our staff, beds, location and food. Hoping we'll be able to welcome you again soon, we send you our kindest regards!

The Park Plaza Medulin Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
s.w.england
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

Stayed at hotel from 18th sep to 2oct.
Great location,stayed in one of the old rooms a bit dated but very clean,maids in every day
do a excellent job.The best rooms are the renovated ones facing pool.All staff are very efficient
and friendley.Breakfast and dinner o.k. dinner includes wine and beer.The poolis very nice penty of sunbeds.
All in all good hotel for money.

Room Tip: rooms that over look car park get no sun.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
28 Thank T.C.22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Sensimar Medulin, responded to this review, December 11, 2012
Dear T.C.22,
Thank you for taking the time to write a review of Park Plaza Medulin on Tripavisor. We are very glad to learn that you have had an enjoyable stay with us and that everything from the location, to the view and service provided, corresponded to your expectations.
We would be delighted to welcome you again at the Park Plaza Medulin. Please be ensured, that we will do our utmost to provide you with a pleasant stay!
Kind regards,
The Park Plaza Medulin management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Epsom Surrey
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed October 7, 2012

Have just spent 2 weeks at this hotel,and found it to be very pleasant.Good clean rooms and reception area,staff were all very pleasant and helpful.Set in a very nice place ,but found 2 weeks a little to long.Spent time in Pula and also visited Rovinj (an absolute must) and Porec.As it was getting near to the end of season the food was not aas plentiful; as it should have been,very little choice on the last few days,

Room Tip: Rooms that are not sea view do not get any sun,and overlook the car park
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank LuluEpsomSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Sensimar Medulin, responded to this review, December 11, 2012
Dear LuluEpsomSurrey,
Thank you for choosing the Park Plaza Medulin for your two week holiday! It was a pleasure to have you stayed with us, and we are glad to read that you were satisfied with our service, the hotel and its location. Thank you also for your kind remark on the restaurant service, we will certainly discuss it in order to provide a better service to all our guests.
We would like to wish you all the best and we are looking forward to welcome you back at Park Plaza Medulin within the near future.
Kind regards
The hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
143 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed September 30, 2012

I booked the hotel via Expedia and in my eyes it completelly fulfilled the rating in accordance with Tripadvisor. Very good hotel with perfect service, very clean. Room was nice, big LCD TV, we had a see view room, however one could objected that you have to have a "long" look, which also were blocked by a bid tree just before the hotel (see attached picture). The biggest problem for us was the aircondition, which started automatically by closing the balcony door. We were not able to hold it off. The max posible temperature could only be set on 23°C, what was very cold for us. Only way was to let open the balcony door, however the room mades still closed it and so it started to run. When we came, it was still cold there and so I also finally got cold.
The hotel was full, hovewer there were still enough places at pool as well at beakfast or dinner, The kitchin was very good with wide varietty of food, inclusive eis, fruits or vine and beer.
We used the fitnesscenter, which was very clean and well equipped.
This hotel I would realy like to recommend everyone.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Fero967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Sensimar Medulin, responded to this review, October 18, 2012
Dear Fero967
Thank you for recommending hotel Park Plaza Medulin on Tripadvisor. We are happy to hear that the hotel and its services reached your expectations. We are very sorry to hear that the Air condition was a little bit too cold. In order to give you a better hospitality, we suggest you always to indicate to our staff any inconvenience during your stay in the hotel. In this way, we'll be able to satisfy in the best way your wishes and special requests.
We would like to wish you all the best and we look forward to welcoming you back at the Park Plaza Medulin in the near future.
Kind regards,
The Park Plaza Medulin management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sensimar Medulin

Property: Sensimar Medulin
Address: Osipovica 31, Medulin 52100, Croatia (Formerly Park Plaza Medulin)
Location: Croatia > Istria > Medulin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Medulin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sensimar Medulin 4*
Number of rooms: 184
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