Guest consideration -zero! The hotel was quick to take the money but had no heart or consideration to allow for changing a reservation. A reservation was made by my daughter on my behalf, and unexpected circumstances had her going to hospital for an emergency c-section, and with the added confusion of having to pick up her husband from the military base (he is a Marine), my daughter neglected to communicate to me that she had left her credit card info. She asked me to cancel the reservation which I did on the same day, but it was a couple of hours after the deadline. Again, the situation did not allow for either of us to call and cancel sooner. We are not even requesting for the money back, just that we use the reservation now that my son-in-law is going to deploy again. Management does not consider this a special circumstance to make an exception to their rule and allow us the change in reservation. PLEASE, do not stay stay in this establishment who has no heart and do not support the families of our soldiers!!
- Official Description (provided by the hotel):
- Americas Best Value Inn Joshua Tree/Twentynine Palms offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free coffee in lobby and free Wi-Fi throughout the property. We also have breakfast options available for purchase. Enjoy a refreshing swim in our outdoor pool. Maintain your exercise routine on the road in our fitness center. All guest rooms include hairdryer, 32 inch flat panel cable TV, iron, and ironing board. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience our hotel is 100 percent smoke free. We are located off Twentynine Palms Highway, and are near to local attractions such as Copper Mountain College Campus, Joshua Tree National Park, and National University. Americas Best Value Inn Joshua Tree/Twentynine Palms is your best choice within the Joshua Tree National Park region of California. We offer ideal accommodations and location whether you are in town for sightseeing, music or food festivals, or simply passing through on your way to the Mojave Desert or 29 Palms Marine Base. At Americas Best Value Inn Joshua Tree/Twentynine Palms our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Joshua Tree/Twentynine Palms, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn Twentynine Palms
- Country Hotel Twentynine Palms
- Twentynine Palms Country Inn