Unless you are desperate for some admittedly great views over the Danube avoid this hotel. Our first impression on arrival was a totally understaffed, antiquated front desk with stressed staff snapping at each other as they scrambled to find the right bits of paper to complete our check in. Getting to the rooms involved waiting for up to ten minutes for the lift to arrive. The rooms were true 1970's classics - something you might see in a coldwar spy movie. They were cold even at the end of March and my colleague found cockroaches in his bathroom. Getting out even proved problematic - we were actually charged for the privilege of parking in the hotel carpark - something we refused to do as it was not mentioned on the website. The staff somehow managed to find the time to try to demand payment every time we tried to drive out in the evenings to avoid eating at the hotel's overpriced restaurant. There are much better hotels in the attractive town centre just a few minutes walk away. Please let this communist dinosaur quietly die in peace.
Location: Bulgaria > Ruse Province > Ruse
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Airport Transportation
Ranked #1 of 10 Hotels in Ruse
Price Range: $48 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Riga 4*
Number of rooms: 172
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