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“Great Location, very mixed service”

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Grand Hotel Kazanlak
Ranked #4 of 5 Hotels in Kazanlak
London, United Kingdom
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great Location, very mixed service”
Reviewed July 18, 2012

Firstly the hotel seemed very quiet whilst i was there, which may have influenced the restaurant service a little, however this didn't excuse the awful, disinterested service and total lack of available drinks at both dinner and the following day's breakfast.

Aside from the restaurant the hotel was clean, extremely well located on the main square, close to the bus and train station, and the reception staff were friendly and helpful. The price was good value, and the rooms comfortable enough. I would recommend it, but don't bother with the restaurant, there's a street with a decent variety of bars and food outlets only 100m away.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pripyat86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Varna, Bulgaria
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 1, 2012

great location, very nice and helpful staff, clean bath and rooms, very good food in the restaurant
the parking is not in the price

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank _nadiacherneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 24, 2011

Stayed here one night during a motorcycle tour, the hotel was a little dated but clean and everything worked.
Breakfast was good, staff were pleasant.
Good value as well! I'd happily use it again.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank trip_jc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BUCHAREST ROMANIA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 17, 2011

good hotel just in the center. room big,breakfast very good. it was open breakfast perhabs many tourist groups there but...ATENTION ! ...parking is not included in reservation price! must pay reservation to another owner [1 night 8 leva=4 euro].

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank DERMENGI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Kazanlak

Property: Grand Hotel Kazanlak
Address: Sevtopolis Sq. No 1, Kazanlak 6100, Bulgaria
Location: Bulgaria > Stara Zagora Province > Kazanlak
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #4 of 5 Hotels in Kazanlak
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Kazanlak 3*
Number of rooms: 152
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