We were very displeased with the condition of the hotel and especially the room itself. The hallways were dingy and uninviting and the room itself was the same. There were numerous large water leak stains on the ceiling and in fact on the morning of our departure, the roof was leaking onto the bed. I placed an ice cube bucket on the bed under the leak to catch the water. I mentioned this to the front desk staff and all they said was “sorry”. There was no attempt at reimbursing us for at least part of the stay.
Additionally, when we used the pool and hot tub outside, my wife and I developed an itching problem afterwards. The itching was intense. I regret to say that we did not report it to the front desk. Someone needs to monitor the pool/hot tub water more closely.
I understand that this hotel is classed as a 2-star hotel. As far as we are concerned, it should be downgraded to a 1-star hotel. I highly recommend that Best Western have a serious look at this Inn to correct any deficiencies.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Best Western, Travelocity, Priceline, Hotwire, HotelQuickly and getaroom.com so you can book your Best Western John Muir Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western John Muir Hotel Martinez
- Best Western Martinez
- Martinez Best Western