I can't believe we stayed at same hotel as the reviewers who gave 5*ratings, we have stayed at many chalets on skiing holidays and this was the worst by far. The chalet is situated way out of the village, ski slopes are accessible only by ski bus, which run at 45 min intervals. The rooms were ok & the shower was modern, but we never had any hot water for showers, despite trying temperature several times each evening between 5-7pm, towels were small, thin & never changed, plus we had to ask for toilet rolls. The worst aspect by far was the food, we had to send it back several times because it was lukewarm, then just gave up and ate it, the vegetables were terrible, frozen, then overcooked until tasteless, as were the majority of the dishes we had. The wine did flow copiously, I guess this was to compensate for the lack of culinary skill shown by the chef. Also despite making our choices for dinner at breakfast time, every day at least one persons order was wrong. The aperitifs were a joke, not worth eating. However breakfast was like something out of fawlty towers, they ran out of cups, glasses, coffee, crusty bread every day, the scrambled eggs & omelette options were really vile and the porridge was inedible. The staff were friendly, mostly young and inexperienced, but poorly managed, one morning after a night out, they didn't turn up for breakfast service so it was even more of a shambles than usual. We would not recommend this hotel.
- Official Description (provided by the hotel):
- Chalets and Chalet Hotels in the snow-sure resort of Sölden are hard to find and we are delighted that our first Chalet Hotel in this resort has proved a great success. The Hermann is a charming and traditional hotel in which our guests enjoy the full Ski Total catering services.Not many chalets or hotels in Sölden can offer better access to the skiing. The Chalet Hotel Hermann has one of the most scenic locations in the resort with several access routes to the skiing. The lively atmosphere of Solden's centre can be reached by a 5 minute walk to a small funicular down to the town plus we offer free evening shuttle service. ... more less
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