Having been recommended this hotel we were very pleased once we had arrived to find a comfortable and excellent facility Hotel it was also in a great location.
The food was very good and we could not fault the buffet breakfast and friendly waiter/waitress service. (Christine on reception and the wine waiter were excellent). The pool was an added excellent bonus which the children thoughly enjoyed.
There were, however, two major disappointments one being the lack of a decent shower and no shower facility in one of the family rooms! The other disappoinment being an outburst by the owner of the Hotel shouting at the top of his voice to the children for being too nosy! As you can imagine we were quite astounded at the nature of this outburst considering this is a family friendly hotel with a playroom! The children were also extremely well behaved in the dining room.
As parents we apologised for the children's behaviour (who were quite upset) and we received a very rude comment in return in which we were told it was not a kindergarten! This did leave us with a bad taste in our mouths after all we were paying guests and means we will not be going back!
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- Also Known As:
- Sporthotel Austria Hotel St Johann In Tirol