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“Nice restaurant but very poor service!”

Berggasthaus Grander Schupf
Certificate of Excellence
Cuisines: Austrian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 15, 2014

This restaurant was recommended to me by my company. My company sometimes invite our business clients here. The food was excellent and portions were big. The decoration is interesting and unique. It was not so easy to drive on the remote road leading to the restaurant. We went there in late summer 2013.

On arrival, my boyfriend and I waited very long at the entrance. The waitresses saw us but did not respond. After a long wait, a waitress finally came to greet us and brought us to a table. The service was very disappointing! We saw how well the service staff was attending to tables with many guests and those which ordered wine. They were not so interested in serving us, although we did not make any problems for them. When we asked for the dessert menu, it took a long while before they brought us a dessert menu and we waited over 30mins and no one came to ask if we wanted to order any dessert. We paid and left without any dessert order.

Maybe the service is better in a bigger and older group but I will not take any business client here.

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Thank stray_vet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 35 of 147 reviews

Reviewed February 15, 2014

We had our wedding at the Grander Schupf in January 2014. From service was amazing, food exceptional and great wines to boot. Our guests had an amazing time and everybody loved the food in particular. They even let us build out own mini a la carte menu which was a big hit compared to a normal wedding buffet or set menu. Also, unlike most places that increase their prices at any hint of a wedding, their prices were very reasonable.

A huge thanks must go to the owner who was with us all night till we wound up at about 5am.
We'll be back for sure.

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Thank Wade M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

it has been a nice surprise to find this restaurant, suggested by hour host in Sankt Johann.
Food is good, maybe a bit salty.
What we liked the most is the location, the view, the building (all made of wood) and the facilities for children.
The toilet is a must-try :-)
The road to get there is partially unpaved; there is a parking lot in front of the restaurant.
The outdoor tables are fantastic, under big umbrellas or under a roof outside the building.
We have been there a couple of times, the final bill was always fair.
Dog accepted

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Thank FedeF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

very very friendly staff, beautiful setting and décor, daytime outside in the sun, evening is very cosy and relaxing with all the woodwork inside. Nice menu.

Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Small beer and herbal tea for 6E on the big terrace at the foot of two runs. Good place to sit in the sun and watch for wipeouts except we had the mountain pretty much to ourselves on a sunny Monday in March.

Long Tbar to get back up - not so good if you are Tbar challenged like my wife, who wiped out at the top. We have been spoilt by the SkiWelt which has pretty much done away with Tbars. Fortunately this was not visible from the terrace.

Reading other reviews, I am very sorry to have missed the loo.

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Thank jacw2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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