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“Poor services”

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Pension Garni Appartement Ortner
Brasov, Romania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Poor services”
Reviewed February 15, 2012

The pension is beautiful,but the services are very poor.We didn't have toilet paper,soap in the toilet.
The owner entered in our apartament everytime that she wanted,before knocking or asking for permission.She demanded us to do things or not to do...like cleaning the windows,cleaning the kitchen.
She is rather rude then kind with the guests.
The breakfast is ok, but it was the same everyday.No internet connection.
So for sure i do not recommend this place...maybe only for those who wants to stay in perfect silent in their vacation.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Reka19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
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    1
    4
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Brasov, Romania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 13, 2012

Location is ok but owner is terrible.
When we arrived she start with telling us that we don’t park the car close enough to the other car.
She ask us to clean windows from condense in the morning because is “bad for the floor”.
There was no dishwasher solution in apartment. There was no salt or pepper. We have to buy all this stuff even we rented a fully equipped apartment.
For 10 days she forgot to bring toilet paper in the apartment.
She behaves very badly with some friends who came to visit one evening asking them to move the car out of her property.
Constantly ask us to be quite even before 9 PM.
For sure we won’t go back there!!!!!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mircea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlow, Ireland
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 28, 2011

Just back from a weeks skiing in St Johann. Had 2 bedroomed apartment. Approx 10 minute walk to ski slopes but could leave equipment in ski hire shop at the slopes. Apartment on arrival was absolutely spotless, a real home from home. Could not fault them. Andrea the owner was very friendly and most helpful. Would definitely return with family again.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LeighBolger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 5 Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 2, 2010

The place is fine,the owner is rather unpleasent - she demanded our passports on arrival, complained about waiting up late for us when told in advance that we would arrive late, was unflexable on check out times, asked us to move our car so there would be room for other guests (when all the other guest cars were in) etc. The place says it has internet but there is no wireless just the owners pc which you can use to search for other hotels only. We won't be going back

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank GoldstarSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Garni Appartement Ortner

Property: Pension Garni Appartement Ortner
Address: Taxaweg 14 und 14a, St Johann in Tirol 6380, Austria
Location: Austria > Austrian Alps > Tirol > St Johann in Tirol
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Suites
Hotel Style:
Ranked #24 of 29 B&Bs / Inns in St Johann in Tirol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pension Garni Appartement Ortner 3*
Number of rooms: 13
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