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“It's all about the "look" at the expense of comfort”
Review of Hotel Lux Alpinae

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Hotel Lux Alpinae
Certificate of Excellence
New York City, New York
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“It's all about the "look" at the expense of comfort”
Reviewed February 10, 2010

I stayed there with a group in March, 2009. No doubt this hotel will appeal to a certain segment of the population because of it's modern style. Unfortunately, the architect who designed this hotel threw the concept of "form follows function" out the window. The architect of this hotel seemed to be designing from the standpoint of "form at the expense of function."

There were half-flights of steps throughout the hotel, so not all rooms are wheelchair accessible (granted, this is a hotel catering to skiers and not the wheelchair-bound, but still . . . ). The lighting design (or lack thereof) is horrible -- it is almost all bare, harsh, glaring fluorescent lighting. While this lighting may be ecologically & economically minded, it is an absolute aesthetic nightmare. The rooms aren't exactly quiet. The concrete construction seems to transmit noise from room to room rather than dampen it.

Some of the details --

The positive stuff first:
- Most of the staff is very polite
- The restaurant is excellent. Even if you stay at a different hotel, you may want to check out the restaurant here.
- They run a convenient shuttle service from the hotel down to the center of St. Anton where the lifts are. Even without the shuttle, it is easily walkable.
- Nice small on-site spa (see also below in negative stuff).

The negative stuff:
- The hallways are unlit and they make use of motion detectors to sense when someone is present, at which point the lights turn on automatically(Kudos to them for saving energy). Unfortunately, the motion detectors didn't always work. One evening, I exited my room into pitch blackness. The lights never turned on. I slowly felt my way down the hallway and then fell down a half flight of steps, wrenching my knee (not exactly something you want to happen when you are on a ski vacation!). When I brought this to the attention of the owner, he did not apologize, he did not tell me that he would check into it; instead, he responded by saying, "No one else has fallen!" In other words: BLAME THE GUEST!
- The rooms look great, but there is a LOT of bare concrete. Concrete can take up moisture and odor. As a result, some (not all, but some) of the rooms were a little on the dank & smelly side. Luckily, it wasn't very cold outside, so my roommate and I were able to keep the window open in hopes of airing out the room.
- There is a multi-story climbing wall opposite the hotel rooms. The wall is leaking, dripping, looks & smells disgusting.
- It was impossible to take a shower without getting water all over the bathroom because there was no shower curtain. (Again, form over function. The look of everything seems more important than usability in this hotel.)
- The restaurant looks great, but even with wood paneling on one wall, all that glass & concrete makes the room very acoustically live. When a group is in the dining room, it gets extremely loud and echoey.
- Horrendously slow internet service. They said that they had never had so many computers in the hotel at the same time before (Apparently we Americans love to travel w/ our 'puters more than Europeans! heh-heh-heh-heh).
- Though there is a nice little spa in the hotel, the outdoor hot-tub never got higher than lukewarm in temperature, making it unusable.
- Though the restaurant was usually excellent, there were a couple nights where it seemed as though the chef had whipped up a nice batch of left-overs.

In general -- Upon arrival, this hotel makes a great first impression. If you stay there for only one or two nights, it probably isn't all that bad. If you are staying there for several days, then that great first impression will begin to fade.

  • Stayed March 2009
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank nycgoodguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sunbury
1 review
Reviewed January 18, 2010

Ive been skiing for 28 years one of the best hotels Ive stayed in staff, food and service excellant. Stayed there 5 years running and have booked again for 2011.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Metainy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genval, Belgien
1 review
Reviewed January 6, 2010

Just returned from LuxAlpinae, having been there for the fifth consecutive year for Christmas and New Years Eve. The hosts Alexander and Sabine have created a hotel with an athmosphere and standard that is second to none: very modern, state of the art place with the best staff we ever experienced (not old-fashioned five star grand hotel with stiff employees, but a young & international fun "crowd" which is extremely professionally "orchestrated" by head waiter Steve). Great food (head chef Andreas impressed us again with a fabulous New Years Eve dinner), stunning & very sophisticated wine list (mostly Austrian wines)... What can we say? We just love this place and will for sure return next year!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvbruch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
1 review
Reviewed January 2, 2010

We just returned from a holiday trip to St. Anton. This was our second trip to St. Anton in 5 years and we look forward to returning in the future. Below are some of the reasons why we loved staying at Lux Alpinae this week.

- kind, courteous, knowledgeable and attentive staff
- refreshingly new and modern hotel
- picturesque views of the Rendl peak from every room
- 3 minute van ride to the slopes
- delicious food (wonderful 5-course meal each night)
- fantastic, Austrian-focused wine list

If you have only ever skied in the United States, St. Anton, Austria is certainly someplace you should visit and we would absolutely recommend staying at Lux Alpinae.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KT6609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lux Alpinae

Property: Hotel Lux Alpinae
Address: Arlbergstrasse 41, St. Anton am Arlberg 6580, Austria
Location: Austria > Austrian Alps > Tirol > St. Anton am Arlberg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#10 Romantic Hotel in St. Anton am Arlberg
#11 Family Hotel in St. Anton am Arlberg
#16 Luxury Hotel in St. Anton am Arlberg
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Lux Alpinae 4*
Number of rooms: 26
Official Description (provided by the hotel):
A holiday in St. Anton without the deer antlers. With a gigantic Alpine backdrop and one of the most famous skiing areas in the world outside. With urban flair and unintrusive hospitality indoors. With extraordinary architecture and the kind of food you’d get at a cool, hip restaurant. Glass, steel, fairfaced concrete. ... more   less 
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Also Known As:
Lux Alpinae Hotel
Hotel Lux Alpinae Austria/St. Anton Am Arlberg

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