As a regular to VIP ski I was eager to try the newly refurbished and VIP operated Hotel in St Anton. As with all VIP arrangements, slick ad smooth and friendly and welcoming staff who always engage with the customer. A shame the holiday started with the farce that is Monarch airlines, South terminal , London Gatwick. Poor check in and then with no announcement the flight us operated by Titan Airways..even VIP were not aware...with the flight refreshment offered as " cup of water and fruit cake" ..a rubbish start to what should have been the VIP level of service. Why is ït that the travel element of an expensive holiday , generally lacks all acceptable standards? Monarch..never again. The Hotel Monjola, after a smooth transfer in the capable hands of the VIP team, is a well run recently part refurbished 1930s hotel up a steep hill above St Anton. Generally the hotel worked okay but here are " buts" which VIP would do well to address;
Dining room lighting harsh and not much room. ( not helped by the selfish people with small children and giant buggies..please..it's a ski holiday!! )
The public area of lobby and bar not that inviting ...toddlers again!
The hot tub..capacity 4 ..for upwards of 60 guests...never got to it though the sauna and steam very good for the skiing muscles. Massage not promoted..good opportunity for VIP.?
Why not put the bath robes in the rooms?
Minor moan on the dining room operation...staff training , look at the tables and clear plates rather than ignore. Dining room would benefit from a Maitre ' D to work the service better.
The good bits...engaging , helpful staff. Good food and great choice for breakfast.
Smooth transfer and efficient bag management. Shuttle service very good.
Overall..a fine attempt for VIP Ski and no doubt with some refurbishment and staff training this will be a very popular choice in St Anton. ( not so handy for post dinner walk to the action in town- but quiet ) ..Monarch flight aside..well done VIP..a very good company that values its guests and service.
- Official Description (provided by the hotel):
- New for this season, the Hotel Montjola has been taken over by luxury ski operator, VIP SKI. Situated just above the centre of town, it has 33 spacious and luxurious bedrooms over seven floors, which have been newly refurbished over the summer . All bedrooms have en suite bathrooms with cable flatscreen TV, WiFi and hairdryer. Many have balcony or terrace with spectacular views. Choose from twin, double or Austrian twin rooms, plus family rooms with double sofa bed or child single beds, and suites of 3 and 5 rooms perfect for groups wanting all the intimacy of a private hallway. Our efficient shuttle buses provide convenient and comfortable access to the slopes throughout the day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Cheap Tickets, Orbitz and TripOnline SA so you can book your Hotel Montjola reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Montjola Austria/St. Anton Am Arlberg