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“Hotel Kertess - A Tyrolean Treat”
4 of 5 bubbles Review of Hotel Kertess

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Hotel Kertess
Certificate of Excellence
Pontyclun, United Kingdom
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Hotel Kertess - A Tyrolean Treat”
4 of 5 bubbles Reviewed October 26, 2010

Typical Tyrolean Hotel with lots of wooden chests, cupboards and unusual decor. As we were there as part of a coach party we had a set menu for dinner but the food was very good with lots of local specialities and the service was excellent. Portions looked small but were quite filling and the staff were more than willing to bring extra and you could always ask for chips. Hot breakfast was only scrambled eggs but there was plenty of fresh rolls and bread as well as a selection of meats and cheeses and some fabulous jams - even one for diabetics which I've not found anywhere else in Austria.

One young man ran the bar but the service was very good and local drinks were free until 9pm.

Our room was enormous and comfortable but very, very cold. We were in Room 125 which was in a seperate section to the main hotel and was an end room so we had 4 windows and you could feel the cold coming through the walls. Because it was September and still classed as Summer there was no central heating on but when I mentioned to the bar-man that we were finding it extremely cold he immediately arranged for an electric heater to be put in our room and this made a big difference. The room itself was great, we had a dining area and kitchen, a bathrom with a very powerful shower and then a large bedroom with a twin bed, a double bed-settee, coffee table and easy chair. The views from the front windows along the valley were stunning.

Apart from the cold in our room our only complaint was with the location of the rooms. We had requested two rooms on low floors as we were travelling with relatives one of whom has had a knee operation and my husband is partially sighted so neither of them find stairs easy - well we had a low floor okay but to reach it we had to walk up two flights of stairs, along a corridor and then down two circular staircases and there was no lift! We were further hindered by a very large, lazy alsation dog who loved to sleep halfway up the stairs and had no intention of moving for you to get past.

The hotel is situated up a very steep hill which is fine for good walkers but is not suitable for the less mobile of us, however there is a free bus which stops outside every hour and drops you outside the cable car station in St. Anton. Not much in St Anton itself, not a great selection of shops but a trip up the cable car is well worth it, the scenery is terrific.

Would we return again, yes most definitely!

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonksP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
patrington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 29, 2010

My Wife and I spent a very pleasant 12 days at the hotel. We were made to feel very welcome. All the staff took the time to remember our names and to make sure that we had everything we required.

Our rooms were cleaned on a daily basis, our room was quite large with king size bed, sofa, two arm chairs, desk, telephone and large flat screen tv. Plenty of cupboard space and a bright and clean bathroom. our room also had a balcony., though not all the rooms do.

The hotel has an indoor pool which has been refurbished and a sauna.

Food was very good and if you didn't think you had had enough you could always ask for more.

Although the hotel lies on a hillside if you arrive by train they will collect you from the station. And there is a regular daytime bus service that passes directly past the hotel.

We visited in August, a traditionally quiet time in the Arlberg but don't let that put you off, there's still plenty to see and do. Or you could just relax and take it easy.

  • Stayed August 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
4 Thank Judi_K_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 21, 2010

Fantastic hotel, extremely clean and full of lovely Austrian charm. Amazing food- all breakfasts and dinners included in the rate. The dinner menu changed daily and the food was delicious with a great variety. The hotel sauna was a great way to end a hard day's skiing. The rooms were extremely comfortable and exceptionally clean. The hotel was very quiet and peaceful. A short walk into the centre of town (5-10 mins) but a free bus if your legs can't make it back up the hill after a day on the slopes.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ihearttravel135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South West Wales
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 2, 2009

I stayed there on a tour of Austria with Leisure time. The service from staff in the hotel was excellent and were all extremely friendly. The food served was also of good quality, the rooms were very good and were cleaned every morning. The view from our window was really good overlooking the mountains. The hotel itself was situated about 10-15mins walk up a hill from the centre of St. Anton. This was fine for me and my brother (19 and 10) but may have a been a bit challenging for the older people in our party. My only criticism is of the second hand smoke in the hotel which i found very inconsiderate for the majority of non smokers to have to deal with, and i found it uncomfortable in the evening around the bar area having to sit around people smoking.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ieu123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed March 2, 2009

We booked the room for only two nights, which was great - because most places require a full week in St. Anton. The hotel itself is in good shape, with a lovely dining room overlooking Rendl. Food is good as well, with a pretty solid wine list with good wines at all prices.

Our room was good enough- and we were there to ski... not stay in the room.

Smoke was the MAJOR negative. The lobby / bar / dining areas were all very smoky. Our room seemed a little less smoky, although it was still not great. If you are unaccustomed to this- or have sensitive eyes / lungs... I would suggest that you look elsewhere.

Also- the wi-fi did not operate as advertised.

  • Stayed February 2009, traveled with friends
    • Value
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Helpful?
2 Thank mjpetkun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 17, 2009

Just returned from St Anton, frankly disappointed with this hotel, definately not a 4 star more like average 3 star.
Rooms are average and attention to detail is missing, towels, toiletries very poor expect much better from a 4 star.

The worst thing is this is a hotel for smokers! no non smoking areas anywhere to be seen and the bar and restaurant smells of smoke & even the staff were smoking behind the bar & in the restaurant which we thought was very unhygenic.

The hotel itself is a long walk uphill from town, certainly not as described although there is a free shuttle bus between 9and 11 and 3pm to 5pm.

Food is not bad but limited choice and wine & drinks prices were very expensive, overall have stayed in better 3 stars in St Anton worthwhile considering with exchange rates so poor at present.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gwr9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 11, 2008

Travelled to St. Anton with a Shearings group September 2008. The siting of the hotel, up a rather steep hill did not prove too much of a problem for us '60' somethings, the walk from the village to the hotel taking us a steady 15 minutes. From the moment we arrived, right through to departure we found the staff extremely friendly and helpful. Our room, at the front of the hotel on the third floor, was quite large and very well appointed with the towels changed daily as the room was cleaned. Breakfast wasa typical, but plentiful continental selection, the only grouse being the rather lukewarm coffee and tea but the selection of breads and excellent jams more than made up for this. Dinner was the only disappointment, soup followed by a two choice main course and dessert. In the hotels favour, if either of the main courses were not to customers liking they were readily exchanged with ommelete or fried egg and chip and the dessert exchanged for ice cream. We found drinks to be rather expensive by British standards £2.40 for a small glass of mineral water and the swimming pool, which was used infrequently during our stay, was rather cool at the beginning but warmed up as the week wore on. All in all this is a hotel that we would visit again.

  • Liked — The standard and cleanliness of the rooms, friendly staff.
  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NorthEastMackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kertess

Property: Hotel Kertess
Address: Alte Arlbergstrasse 39, St. Anton am Arlberg 6580, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > St. Anton am Arlberg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Ski-In / Ski-Out Hotel in St. Anton am Arlberg
#21 Luxury Hotel in St. Anton am Arlberg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Kertess 4*
Number of rooms: 52
Official Description (provided by the hotel):
Classic Hotel for skiing and hiking nearby the City Center of St. Anton! Have a look at our Special offers at our own web page and as our fan on Facebook! ... more   less 
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Also Known As:
Hotel Kertess Austria/St. Anton Am Arlberg

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