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“Modern, clean, good location”
Review of Hotel Banyan

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Hotel Banyan
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Modern, clean, good location”
Reviewed February 12, 2013

Stayed at end of Jan 13. Relatively easy to find hotel, set back just off the main shopping street in St Anton, so located well for a stroll around the shops. A 5min walk to the main ski lift station, and about 8mins walk from train station. The room was very clean and quite adequate for what is needed if you don't intend to spend much of the day in the room. Enough room to move around the beds and places to put baggage etc. Breakfast (included) was the standard fare for alpine hotels, but one thing i have never come across which i thought most unusual was a sign near the fresh orange juice saying there was a 3 euro charge for it. Seemed completely out of place, and somewhat stingy to be charging for something that is free everywhere else. Unless of course it was special super juice, but never tried it to confirm that. Staff seemed friendly, and happy to chat when engaged otherwise they stayed out of your way. Would i stay again? Probably; its a safe option - but would also be easily swayed into trying elsewhere in St Anton too, given the room rates are fairly 'solid', and it was 'fine' but probably not 'memorable' ..

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank xmyass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directeur-Manager1, Ahti Isometsä at Hotel Banyan, responded to this review, August 11, 2014
Dear customer,

We would like to thank you for your comment. We are glad you had a good experience and look forward to welcome you again in our hotel.

Best regards,

Ahti Isometsä
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Bawtry, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

My wife and I have just returned from a one week stay in this hotel. We cannot recognise some of the negative comments left by others although we travelled on a tour package rather than booking and paying direct. The manager was fully attentive to our needs, during our stay, and all the staff are friendly and helpful.

The breakfast was plentiful and fresh, unlike some other hotels we have stayed at. The room was clean and comfortable with a view of the mountains and St Anton, located on the second floor.

The location is perfect in that it is away from the pedestrain area, which becomes very noisy at night. By using the free ski depot at Alber Sport, using voucher provided by the hotel, there is no need to be walking in ski boots or carrying equipment to the Galzigbahn. A bonus for me was the opportunity to purchase my lift pass at reception, this can save a considerable wait at the lift station!

My wife is a non-skier and enjoyed the use of the pool and leisure facilities. The bar is compact yet comfortable and well stocked. Fresh hot snacks are also available if required.

We fully intend to stay at this hotel next year.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank David_amego5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directeur-Manager1, Ahti Isometsä at Hotel Banyan, responded to this review, August 11, 2014
Dear customer,

We would like to thank you for your comment. We are pleased you enjoyed your stay with us and we look forward to welcome you again in our hotel.

Best regards,

Ahti Isometsä
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south wales uk
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

Stayed from jan 8th to 11th 2012. Easy to locate just set back off main street, undergound parking directly below. Fantastic reception staff, immediately checked us in, nice clean tiday contemporary room (number 1) if interested, ground floor. Lovely bar area, relaxing wellness area with refreshingly cool pool! 2minutes walk to nightlife, 5 mins walk to main gondola station. great brekfast, even a hot choice buffet of eggs/bacon/sausages etc which was a welcome surprise.

  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waitey67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Séverine B, Responsable relations clients at Hotel Banyan, responded to this review, January 28, 2013
Dear Customer,
We would like to thank you for your kind comments. We are very pleased to read to you spent a wonderful stay.
Please be assured that it will be transfer to our manager and his staff.
We hope to welcome you next season and that you will have the same pleasure.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 14, 2013

Banyan is a small, recently renovated hotel on the main street in St. Anton (Dorfstrasse), in the middle of the village. It is a short walk from the train station but if you're towing a suitcase in snow, it's a challenging walk. For reasons that are unclear to me, the main street and the sidewalks were almost never cleared during the weekend we were here, very different to a Nth American resort. The hotel is adjacent the local supermarket and a short walk to the ski rental places and the main gondala. At least a dozen restaurants are within a few minutes walk. We payed around 130 Euro a night, which included a reasonable breakfast and a modern room with king bed. Front of house staff were friendly enough, but when asked simple questions such as recommendations on where to hire ski gear all we got was "it's all in the brochure". Closer inspection of the folder handed to us had no such recommendations or suggestions and it was almost as though the guy at the desk didn't appreciate that all his guests were actually coming to ski! He would do well to brush up his knowledge of this pastime, given he works in a ski village.
There was a basement pool, sauna and fitness centre, which was pretty good for a the small size of the hotel. Like the rest of the town, there seemed to no effort to clear the snow that led to the hotel but this is apparently the way in Austria.
Overall, it was a good value hotel and we would certainly stay again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SquawkerMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directeur-Manager1, Ahti Isometsä at Hotel Banyan, responded to this review, August 11, 2014
Dear customer,

We would like to thank you for your comment. We are pleased you had a nice stay and look forward to welcome you again in our hotel.

Best regards,

Ahti Isometsä
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Level 5 Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 29, 2012

Was there for a one night stay so don't have too much to report. The room was pleasant, with a balcony, not much view however. It is well located, a short distance from the pedestrian zone in town. Good restaurants nearby as well.

Staff was very helpful and pleasant, front desk not staffed 24 hours so be sure to know how to get back in if you are coming back late.

Breakfast was great, and server could not have been more helpful.

Did not stop at the bar but was in the lobby and looked like a nice place for a drink.

Room Tip: I would not stay on the main floor, as it might get a little noisy.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atravellingiwillgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directeur-Manager1, Ahti Isometsä at Hotel Banyan, responded to this review, August 11, 2014
Dear customer,

We would like to thank you for your comment. We are glad you had a good experience and look forward to welcome you again.

Best regards,

Ahti Isometsâ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 27, 2012

Stayed at this hotel for 3 nights on a very good deal due to being double booked elsewhere. Lovely room and very very comfy bed. Beautiful batchroom, albeit the showe screen was not very functional. Great view from a small balcony. Nice cosy bar, which is hardly used by anyone. Great breakfast.

The hotel is on the main street, just set back and down from the rowdy area, so quiet – but very close to the nightlife too. The staff were friendly and helpful. Ski and boot storage by the Galzig Bahn is included in the price, and very convenient and the hotel is only a short walk from the lifts.

I was very happy with everything about this hotel, but this was due to the subsidised price we paid. I would say that the usual price does not give value for money – I have stayed at nicer places close by for much less. Except the value issue, I would have given this a 5.

  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
2 Thank Bev2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TERRANOVAPLAGNE, Responsable relations clients at Hotel Banyan, responded to this review, August 27, 2012
Dear customer,
Thank you for this comment you posted on Tripadvisor !
Thank you also for the 4 you 've been given to the hotel, and we noticed you comment about the value.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 12, 2012

for the amount of money we paid I was very disappointed with the service. Noone showed us to our room, the skiboot racks did not work to dry the skiboots. There was no complimentary water in the room - a charge of €2.50 was applied which I thought was very cheeky.

Breakfast was average, and you had to boil your own eggs should you want one.

For the price I would expect the little touches to be included. We weren't even that close to the slopes to account for the inflated price!

Definitely not a 4 star hotel. The hotel lacked any kind of warm inviting atmosphere in my opinion.

On a positive the rooms were clean and beds made each morning.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TERRANOVAPLAGNE, Responsable relations clients at Hotel Banyan, responded to this review, March 26, 2012
Dear Customer,
First we would like to thank you for taking time to put comments on Tripadvisor.
You talk about "little keys" or "warm inviting atmosphere", they are very suggestive comments and are not missing services that make feel the hotel is overprice. We have others hotels where the atmophere is more cocooning and might suit you more.
We hope to welcome you on your next ski trip.
Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Banyan

Property: Hotel Banyan
Address: Dorfstrasse 55, St. Anton am Arlberg 6580, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > St. Anton am Arlberg
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in St. Anton am Arlberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Banyan 4*
Number of rooms: 39
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Also Known As:
Banyan Hotel St. Anton Am Arlberg
Hotel Banyan Austria/St. Anton Am Arlberg

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