We spent 4 nights at the Waldhof with a large group. Unfortunately, we were all disappointed. The apartments were spacious, and the outdoor pool is nice. The rest of the experience was far below 4-star standards. The manager was unfriendly and clearly expressed her annoyance when there were any special needs or requests. There was no feeling of welcome or hospitality. The facilities are dated. There are no shower curtains on the showers, so there is no way to shower without getting the whole bathroom wet. But the most difficult of all was the cuisine. The food was terrible. One night was a pasta buffet that my 10-year old daughter would have done a better job with (and that she wouldn't even eat from!) - dried out cubes of lasagne, 3 different kinds of pasta covered in oil in the steam table next to 3 unappetizing sauces. Not what I would expect as a main course from a 4-star hotel, or even a 3-star hotel for that matter. There was a salad buffet every night as a first course, and it had about the same level of food and variety as in a super market buffet. Two nights the kids' menu was fried foods straight from the freezer, with no veg - nuggets, fish sticks, 'smiley' potatoes. And ice cream every night for dessert for the kids. Having said that, the adults' desserts weren't much better! The breakfast buffet was...We spent 4 nights at the Waldhof with a large group. Unfortunately, we were all disappointed. The apartments were spacious, and the outdoor pool is nice. The rest of the experience was far below 4-star standards. The manager was unfriendly and clearly expressed her annoyance when there were any special needs or requests. There was no feeling of welcome or hospitality. The facilities are dated. There are no shower curtains on the showers, so there is no way to shower without getting the whole bathroom wet. But the most difficult of all was the cuisine. The food was terrible. One night was a pasta buffet that my 10-year old daughter would have done a better job with (and that she wouldn't even eat from!) - dried out cubes of lasagne, 3 different kinds of pasta covered in oil in the steam table next to 3 unappetizing sauces. Not what I would expect as a main course from a 4-star hotel, or even a 3-star hotel for that matter. There was a salad buffet every night as a first course, and it had about the same level of food and variety as in a super market buffet. Two nights the kids' menu was fried foods straight from the freezer, with no veg - nuggets, fish sticks, 'smiley' potatoes. And ice cream every night for dessert for the kids. Having said that, the adults' desserts weren't much better! The breakfast buffet was also limited and rather depressing.
I am sorry to say, but because of the sour service and not feeling made welcome, together with the terrible food, we will not be returning.More
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