We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel”
Review of Hotel Madeleine

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Madeleine
Ranked #1 of 33 Hotels in Obergurgl
Certificate of Excellence
Reviewed February 10, 2013

We stayed at this hotel the last week of january and had a fantastic ski holiday. The hotel is a 4 minute walk to the ski lifts (in ski boots). We had a lovely large room (102) with a very modern bathroom, which was close to the very warm and clean boot room. The house keeping was very efficent. The food during our stay was of a very high standard and the whole dining experience was very sociable and friendly.

Obergurgl is a fantastic ski village and we will return

Stayed: January 2013, traveled with family
2  Thank ajscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (273)
Traveler rating
Traveler type
Time of year
Language

158 - 164 of 273 reviews

Reviewed February 5, 2013

This is a great Hotel in a lot of ways, food is the best i have had on a skiing holiday, rooms are spacious / clean and modern. Wellnes is great. Location close to lifts about 5 min walk.
The only issue is the Management, who are at best arrogant and often rude and confrontational.
Having read other reviews who also made complaints about the management i would be tend to agree that they need to reslove this issue or risk spoling what is a great hotel.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank BradNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

Just got back yesterday from a weeks skiing. This hotel is charming & is only 5 minutes walk to the lift system. The staff are all very friendly and couldn't do enough for you. The evening meal was five star all six courses of it (must have put a few pounds on!). The wellness centre was really welcoming at the end of a day's skiing but it is not for the shy, the relaxation room peaceful and quiet. We would have no hesitation of booking here next year or earlier..a fabulous stay.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

A really great hotel, with a genuine Austrian warm atmosphere, located in the heart of Obergurgl. Only short walking distance to the lift systems.
From the minute one enters the hotel, you feel welcome and the staff is more than helpful. Rooms are very clean and comfortable, and up to a very good standard. Cleaning every day and as always in Austria, very nicely done.
Great breakfast with lots of food and drinks. All in all, a very nice hotel, only thing we found could be better, was the dinner service. Food was general of good quality, but seems the kitchen was not up to speed with providing food to the guest. So sometimes one had to wait for the next course for a long time. Seems a bit under staff in the kitchen compared to the rest of the experience the hotel had to offer!

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

We have just returned from staying at the Madeleine during our ski holiday. This was a last minute booking, and, although the hotel had excellent reviews on tripadvisor, we were still a little apprehensive. We need not have worried, as the hotel proved to be first class in all respects. teh staff were welcoming, friendly and helpful in all aspects. The room was very comfortable, with modern bathroom fittings. The place was spotless in all respects, and the food of a very high quality, and beautifully served. The wellness centre was really welcome at the end of a day's ski-ing, and the relaxation room peaceful and quiet.
We would have no hesitation in recommending this hotel to people looking for a good hotel, with excellent food and service.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank alex1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

Thanks to everyone at the Madeleine for making our Christmas special. The location,the rooms and the food were all perfect. Just a couple of bruises from the corner of the bed, but they, unlike my memories of the Madeleine, will go.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AlanandJudithG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

This hotel will not disappoint ! It is luxurious,charming and spotlessly clean with very friendly staff. The rooms are modern ,spacious with new modern fittings. The breakfast and dinner are of a very high quality with plenty of choice. The staff are attentive and accommodating . The sauna facilities are excellent,an ideal way to relax those aching limbs at the end of the day! The boot room is perfect for storage with heated racks which ensures that boots slip on as painlessly as possible!!
We wouldn t hesitate to return

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Obergurgl hotels
0.1 mi away
Hotel Edelweiss & Gurgl
Hotel Edelweiss & Gurgl
#3 of 33 in Obergurgl
434 reviews
2.4 mi away
Hotel Riml
Hotel Riml
#1 of 4 in Hochgurgl
232 reviews
0.4 mi away
The Crystal
The Crystal
#5 of 33 in Obergurgl
349 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Alpina deluxe
Hotel Alpina deluxe
#9 of 33 in Obergurgl
185 reviews
0.2 mi away
Hotel Gurglhof
Hotel Gurglhof
#20 of 33 in Obergurgl
99 reviews
0.1 mi away
Hotel Bergwelt
Hotel Bergwelt
#2 of 33 in Obergurgl
311 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Madeleine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Madeleine

Address: Gurglerstrasse 116, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out Spa Suites
Hotel Style:
#1 Romantic Hotel in Obergurgl
#1 Spa Hotel in Obergurgl
#1 Ski-In / Ski-Out Hotel in Obergurgl
#1 Best Value Hotel in Obergurgl
#1 Luxury Hotel in Obergurgl
#2 Family Hotel in Obergurgl
Price Range: $245 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Madeleine 4*
Number of rooms: 36
Official Description (provided by the hotel):
...The charmes of specialness! The wellness area at the Hotel Madeleine Lean back in a comfortable armchair. In front of you, a crackling fire. Feel the warmth. Savour the taste of your drink. The memories of a wonderful day out in nature will remain with you for a long time... Varied living. We will fulfil your every comfort wish. Our suites, apartments and rooms are appointed with a love of detail and personal involvement. Quality and sophisticated standards await you. Immerse yourself in the good feelings of relaxation and enjoyment. Regenerate and reconnect in our leisure area. At the Madeleine**** the sun shines even on cloudy days. Our wellness area is equiped with infrared cabin, whirlpool, steam bath, finnish sauna, biosauna, ice fountain, warm relaxing seats, relaxing area and vitamin bar. We are looking very much Forward to welcome you at the ****Madeleine! Yours Family Michael Gstrein and the whole staff ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz and Priceline so you can book your Hotel Madeleine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Madeleine Hotel Obergurgl

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing