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“Mixed feelings”
Review of Hotel Albona

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Hotel Albona
Ranked #20 of 43 Hotels in Ischgl
Certificate of Excellence
England
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Mixed feelings”
Reviewed January 8, 2012

Spent 7 nights at this hotel and like other reviews we have mixed feeling. The hotel is well presented, very clean and located on the main street within a few minutes walk of the Silvretta cable car. The room located on the lower ground floor was spacious and comfortable (no bath but good shower). The food was good (both breakfast and dinner) and plentiful with good service from the staff.
Unfortunately the hotel atmosphere was not particularly friendly and the hotel management never made you feel very welcome. The staff did however give good friendly service.
The bar did lack atmosphere and is a smoking area used by the guests and the hotel management for that purpose. As a non smoker this made staying in the area very uncomfortable. The ski locker is very modern however access out and in is via a steep slope which during our stay was either icy or covered in snow.
So could be a good hotel but because of some of the natives we will probably not go back!

Stayed December 2011, traveled with family
Helpful?
1 Thank Eisgrund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
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English first
Skipton
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 20, 2011

Stayed in this hotel for a short break skiing. It was expensive at 260 euros per night for half board, but as we found out, all Hotels in Ischgl are due to the great resort and large ski area. The room was very clean, but we were a bit disappointed with the size of it for the money. The food was very good, plenty of hot and cold food at the buffet for breakfast, and the evening meals were good too. The only problem is the smoking. It had a nice little bar area, but the receptionist was always in there smoking with over people. Being a none smoker it really put us off using the bar. Also the staff could do with being a bit more friendly. The resort is fantastic, the Gondola finishes in the town square where a lot of the bars are. This is the place to be when the lifts close. We found the drinks prices were cheaper than a lot of the major french resorts, Desperados Larger was 4 euros, when we were paying 7 euros in valdisere 2 years ago. All in all a great skiing resort with great apre ski.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank BudgieSkipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 14, 2011

Located at one end of Ischgl with plenty of bars both locally and within easy strolling distance, it was possible to ski to within sight of the hotel via a red run.

The rooms were quite spacious, and as our party all had rooms on the lower ground floor we were not disturbed by other guests as often happens in hotels.

The food was amazing - a huge variety of choice for breakfast and six courses for dinner including salad bar, 2 other starters, a choice of 3 main courses, dessert and a superb cheeseboard.

Having seen some adverse comments on Tripadvisor regarding bar bills we paid cash for all our drinks, although others in our party did charge drinks to their rooms and had no problems.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DEBS049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikkelvenne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 23, 2011

We were at this hotel with a group of friends last week and I admit, after several trips in Austria visiting several hotels, I got back with double feelings.
- Hotel accommodation: excellent: clean, large rooms, good wellness possibilities, parking, excellent ski cellar (although difficult to access due to steep descent).
- Hotel location: 100 m walk from the lifts, close to active nightlife
- Hotel staff: super friendly and correct, no experience with the bar as we decided never to visit it after encountering the owners.
- Hotel management: tip for the sisters who own (?) the place: find another job and/or follow one or more of the following courses: anger/stress management, communicating with your guest(s) and your sister, customer friendliness. In short, we had to deal with them 2 times: when we arrived and when we left, and I was stunned about the lack of empathy, flexibility and communication.
For God sake, I agree with the other reviewers who referred to Fawlty towers, we had 4 discussions/arguments which they could have treated better... (Understatement). It’s good for this management that demand is higher than supply.
- Ski resort of Ischgl: oh yes...
- Price vs value: I for sure will not go back to this hotel, if I pay good money, I want to be treated according to it, the personal issues of the owner are not my problem when I’m on holiday.
P.

  • Stayed January 2011, traveled with friends
    • Value
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Helpful?
3 Thank debuck58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2010

We stayed in the Albona at the end of Feb / start of March 2010 after years of French resorts and French accommodation and loved it. The food was excellent. We are not vegetarians so can't comment on those options but the food we had was well presented, tasted great, and the most important thing for five young lads, was enough to fill us. The rooms were clean, the bathrooms were modern and house keeping came every day. Although some people might not like the decor we found it fits in well with the hotels surroundings. The location was good. At the end of the town with the main lift and you could almost ski to the door. (a short walk across the road) There are bars and clubs right through the resort so it made no real difference where you stayed. The staff were very helpful too. Some people comment on the price of the hotel but that is what Ischgl is about. We didn't see any hotel less than a four star. If you want a cheap and cheerful this isn't the place for you.

  • Stayed February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank FreddieJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2010

This hotel is OK.

Location - 10 mins walk from lift, very steep slope to bootroom
Rooms - OK, nothing special, if you are British count yourself in the basement
Food - I found it bad although other members of my group seemed to enjoy it so maybe was just my taste.
Service - Bar/restaurant staff very nice although we found owners to be extremely rude.
Value - Our bar bill was ridiculous for the week, nearly £1k for our room (2 people) - p.s. they gave us a complimentary torch for spending so much.... thanks.

Overall would not recommend, this was my first time in Ischgl so cannot compare to anywhere else but we will not be returning to this hotel next year.

  • Stayed February 2009, traveled with friends
    • Value
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Helpful?
Thank trawets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe Buckinghamsshire
1 review
Reviewed April 20, 2010

I have visited this hotel on several ocassions through work and leisure. They have always been very accomodating despite my lateness in some cases of booking. the food has always been of a good to excellent standard with one of the best Salad buffets I have ever tried. The staff are very accomodating, service from Josef and Rudi can be a bit faulty towers but needless to say thay have your best interests at heart. But a special thank you must be left for the owners who depite how busy they must be during the season dealing with all walks of life that come into the hotel they always had time for a quick joke with me and asked if all was well.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ThomasCook26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Albona

Property: Hotel Albona
Address: Dorfstrasse 96, Ischgl 6561, Austria
Location: Austria > Austrian Alps > Tirol > Ischgl
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#20 Luxury Hotel in Ischgl
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Albona 4*
Number of rooms: 32
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Also Known As:
Albona Hotel Ischgl

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