We came in this hotel for the fifth year. Everything is great here, rooms are nice- especially the apartments are very spacious, people are very friendly, food in the restaurant is amazing, with wonderful breakfast and a lot of dinner choices, a lot of options for entertainment in the hotel, a very beautiful Spa for the whole family- including the kids. I believe that they have only one big problem to solve: they don’t have any wire less internet option in the room and the system of getting internet is very complicated- you need a password for every 10 hours of using internet and that’s not comfortable. Even in the lobby bar you don’t have free internet, you need a password for it. You don’t have to pay for it but you always go at the reception to ask a password. Another detail regarding the cosmetics from the room: they don’t offer any conditioner and also the shower gel is from a dispenser, you don’t know what quality is and I consider that for a 5 star hotel is not the proper one.
Even so our holiday was a beautiful one and we will come back in this hotel in the future.
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- Also Known As:
- Trofana Royal Hotel