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“They ripped us off”
Review of Hotel Fortuna

Hotel Fortuna
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Hotel Fortuna
Ranked #94 of 107 Ischgl B&B and Inns
Reviewed April 8, 2014

We booked via booking.com for 5 people. When we arrived we saw the prices per person, and complained that we were obviously charged for 6 people instead of 5 (booking.com auto books full occupancy for this room it seems). The owner told us if we had booked directly we would have paid for 5 but as it was booking.com there was nothing she could do.
When we complained to booking.com about this overcharging, she wrote to them saying we were troublemakers and had damaged the room! Both the hotel and booking.com simply declined any responsibility for the issue and we ended up paying 600 EUR more than we should have.
I still don't understand why we couldn't have just been charged for 5 people by the hotel as it was them we ultimately paid the bill to.
I would definitely NOT recommend this place as the owners clearly just want your money and don't really care; the way they dealt with it showed a nasty character and shocked us. Other friends of ours stayed in other hotels that week which were cheaper and nicer, which just made it even more infuriating.
It's a shame because the hotel is nice, well located, and has a very nice breakfast and friendly breakfast staff. Unfortunately the owner's greed has left a really bad memory of Ischgl.

Room Tip: The 4-6 person room is one room with double bed, and one room with a double bed and two chairs that...
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  • Stayed: February 2014, traveled with friends
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2  Thank Dr R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 - 11 of 35 reviews

Reviewed March 21, 2014

Great location but:
Only 1 bathroom with 1 toilet in apartment 2 for 6 persons.

Grumpy staff

No sauna on Saturday. And since we were leaving on Friday around lunch i asked if they could turn on the sauna (since it's not always on) they refused. Only from 3 pm. Cheap.

Only 1 apartment key for 6 persons

After initial reservation and downpayment not able to contact them by phone or by email.

Very bad pillows

Worst breakfast ever. The bread is not fresh! 1 or 2 days old snd sometimes no bread at all.

If have got the overall feeling they want to get the max of money and want to save on everyting.

  • Stayed: March 2014
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1  Thank Nickehv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

Great Location next to main lift and at the centre of the village, tidy compact apartments but with only one toliet/shower room which is not adequte for four males.(Six were expected but two did not come which would have been a nightmare. Apartment advetised as 4-6). Although part of a young group who were a little noisey on the first night, the owner was a little prickly throughout the whole stay and seemed more intent on making excuses about looking after her baby than dealing with guests little problems.

  • Stayed: January 2013, traveled with friends
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Thank guytil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

The Hotel was wonderful! Even if we got their with 15 friends and we always came back in the middle of the night, the family Zangerl was always very friendly and even gave us some advices where we could go have parties or a nice place to eat. We will book the hotel for our next Ischgl trip for sure, also because it is only a few footsteps away from the Silvretta Bahn, which is very important because I don't think that someone likes to walk a few miles with ski boots ;-)

Room Tip: Apartment in the basement is wonderful if you're on vacation with (loud & drunk) friends :-)
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  • Stayed: February 2012, traveled with friends
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Thank luxembourger27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
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  • Stayed: March 2017, traveled with friends
    • Value
    • Location
    • Service
Thank Wolfgang J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2017 via mobile
Google Translation

Stayed: July 2017
Thank Erdingerbub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2017 via mobile
Google Translation

Stayed: May 2017, traveled with family
Thank Bergkatze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fortuna

Address: Dorfstrasse 76, Ischgl 6561, Austria
Location: Austria > Austrian Alps > Tirol > Ischgl
Hotel Style:
Ranked #94 of 107 B&Bs / Inns in Ischgl
Price Range: $53 - $100 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Official Description (provided by the hotel):
Our Hotel Garni Fortuna in Ischgl is located in world famous skiresort. Comfortable apartments and rooms, a perfect and beautiful day on the slopes and the après-ski. We place heavy emphasis on building something else a familiar and relaxed atmosphere. Skiing, snowboarding, cross country skiing, apres ski and nightlife! Steam room, sauna you can relax and our bar is a meeting place. Family Zangerl ... more   less 
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