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“'Inspiration in Ischgl'” 5 of 5 bubbles
Review of Hotel Fliana

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Hotel Fliana
Ranked #1 of 44 Hotels in Ischgl
Certificate of Excellence
Newcastle
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“'Inspiration in Ischgl'”
5 of 5 bubbles Reviewed February 15, 2014 via mobile

This hotel is excellent. It is family run and benefits from the close supervision and attention to detail that this brings. The hotel is situated at the bottom of one of the main runs and between 2 cable cars so that a 50 yard walk is all that is required. The main village is easily accessed by a pedestrian tunnel equipped with moving walkways also within 50 yards. The rooms are spacious and well appointed with good bathrooms. The food is excellent with the provision of a salad, cheese and desert bar to increase the diners choice. It is very easy to overindulge! The breakfast buffet has a superb selection from hot and cold dishes with a chef available to cook to order. The reception staff were extremely helpful and able to provide lift passes and sort out travel arrangements without any problems. The ski room benefits from modern technology in that your electronic room key unlocks your boot/ski locker which is also provided with heated boot pegs. There is a swimming pool with well equipped sauna, steam rooms, spa and treatments available. There is an ample supply of towels, fresh fruit and chilled water and tea making facilities in this area. This has been one of my most enjoyable week's skiing and due in no small measure to this hotel and I cannot recommend it too highly.

Stayed January 2014, traveled on business
Helpful?
Thank Geordiestrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 16, 2014
Dear Goerdie,

thanks for your assessment on tripadvisor, we are very happy to hear that you had a great stay with us and we are already looking Forward to welcome you again !

All the best from the Fliana-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

Traveler rating
    402
    45
    7
    6
    3
See reviews for
129
181
12
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Banff, Canada
1 review
5 of 5 bubbles Reviewed February 12, 2014

i had an unforgettable stay in Fliana, the staff was super friendly all the time, starting with an easy and quick check-in where the portier took care of my car everything else. In the meantime i was beeing invited to a prosecco at the bar, where i was beeing informed about the hotel and the surroundings, and what one can do after skiing. Later that day the the chef from the kitchen surprised me with a marvelous dinner, you must know i am vegan and do not get spoiled very often dining out. So this was real treat for my whole stay!! Also to mention that the lifts and slopes are directly next to the hotel! To sum this up, it's my favourite hotel and i had the best stay since a very long time, i will definitely come back!

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Isi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 14, 2014
Dear Isi,

thanks for your Review on tripadvisor, we will pass your Special thanks on to the kitchen, it was a pleasure for them to serve you some treats! We are all also looking Forward to welcome you some other time again here in our Hotel.

All the best from Ischgl to Banff!
The Fliana-Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walkern, United Kingdom
Level Contributor
180 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed February 12, 2014 via mobile

Lovely hotel, great location for 2 of the main lifts up the mountain. Deluxe Rooms are very large with bath & shower and modern decoration. Staff are very polite and happy to help, spa is nice however feel they should install a jacuzzi outside near the pool as this would make it a 5* in my opinion. Food is nice however not for the fussy eater. Some rooms have a lovely view of the bottom of the mountain, however, if at the back of the hotel some only have a wall!

Stayed February 2014
Helpful?
Thank 245JoE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 14, 2014
Dear Jo,

thanks for your Review of your stay, it was a pleasure to have you here in our Hotel and maybe we will see you some other time!

All the best from Ischgl!
The Fliana-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed February 10, 2014 via mobile

We have stayed in Ischgl many times, and can say that this is the best hotel we have ever stayed in. From the start of our holiday to the finish, it was faultless. All members of staff are to be commended. All were polite, quietly efficient and trustworthy. The spa area is superb. The access to the slopes could not be bettered. The free ride bar was good fun.
We look forward to returning to the Fliana next year.

Stayed February 2014, traveled as a couple
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 14, 2014
Dear Margaret,

thanks for your assessment on tripadvisor, we are very happy to hear that you had a good time in our Hotel and are looking Forward to see you again here in Ischgl.

All the best from the Fliana-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 9, 2014

This was our first visit to ischgl and was pure luck that we picked this great hotel, it was right next to one of the main lifts so ten yards straight from the heated boot room. The room was superb and the cleanliness was outstanding, a lovely pool and spa area. The evening meal nice although I think the chef was a little obsessed by foam!! the breakfast was fab, fresh made omelettes to order. I would like to ask the management to serve prosseco by the glass as to buy a full bottle is way too much when skiing the next day!!! that said one of the best hotel bars we have had with great views of the ski run, very entertaining watching the last stragglers ski down at the end of the day and good views of the ski show. The staff were all very helpful and friendly

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tricia066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 14, 2014
Dear Tricia,

thank you very much for your comment and on Tripadvisor. We are looking Forward to see you again here maybe some other time!

Best regards from Ischgl,
The fliana-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iambigbrother2
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed February 6, 2014 via mobile

I had a complaint to make about my room and asked to speak to the manager. A rude member of staff got him and wheb I told him my issue he didn't listen just shouted and kept defending his stupid hotel. This behaviour was completely unacceptable and tarnished our stay. Never again and not recommended

Stayed January 2014, traveled with friends
Helpful?
6 Thank iambigbrother2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, April 4, 2014
Dear Ladies and Gentlemen!

We would like to give our view on this comment. The guests made an enquiry for a family room (with two sleeping rooms). Our answer to this enquiry was that the family rooms are unfortunately fully booked in the requested time but we can offer a Suite Deluxe (one big room, NOT 2 sleeping rooms) with an extra bed. This was what they booked. When the guests arrived they made a complaint that in the Suite there are not 2 sleeping rooms. We explained to them that in the Suite which they booked there is only one sleeping room (as mentioned in the offer and booking confirmation). Further they complained about the size of the room. Furthermore we went with them to measure the room in order to proof that the size was fine. The result of this was that the guests agreed that the room has the confirmed size. All these actions were made in a friendly and welcoming way. Every person working here always tries its best and deals with every interaction very professional and in a friendly way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed February 3, 2014

I have just returned from a nine day stay at this fabulous hotel. From the moment we arrived until our departure we could not fault the impeccable service from all members of staff. This modern family run hotel has a warmth like no other.
The hotel is located in an excellent position between two ski lifts at the bottom of a ski run. There's a good après ski bar below the hotel to refresh yourself at the end of the day! After a hard days skiing a visit to the beautiful pool and spa at the hotel is very relaxing.
The rooms are a very good size with plenty of storage and hanging space and lovely views of the ski slopes. The Chef produced outstanding food from breakfast to wonderful 5 course dinners with a great wine list to compliment it along with excellent advice from their sommelier.
The staff are a fantastic team all working together to allow you to enjoy a very memorable holiday. It would be impossible to single out any one member of staff as they are all so good. They were efficient,friendly helpful and nothing was too much trouble for them. I shall definitely be returning.

Room Tip: The classic rooms have showers but deluxe rooms have bath and shower however all are of a very good...
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnnieMWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fliana0, Manager at Hotel Fliana, responded to this review, February 14, 2014
Dear Annie,

thank you so much for your Review and all the Information on tripadvisor about your stay in our Hotel! We were really happy to have you here and we are all looking Forward to see you all again sometime!

All the best from the Fliana Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fliana

Property: Hotel Fliana
Address: Fimbabahnweg 8 | 6561 Ischgl, Ischgl 6561, Austria
Location: Austria > Austrian Alps > Tirol > Ischgl
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 44 Hotels in Ischgl
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Fliana 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Step in and feel at home. With plenty of personal commitment we have launched new attractions and a new quality standard for our guests. Highlights are our new wellness and beauty department with swimming pool, the generous bar and lounge area, our gourmet cuisine and our new suites. ... more   less 
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