Well we returned from a fabulous week at the SportHotel Ellmau at the end of feb. The village and the surrounding areas were perfect with some breathtaking views. The slopes were 100 yards from the main building which made the holiday so easy with our 2 young children. The nursery slope area was a god send for us and our little boy who moved onto the blu runs within 2 days, the magic carpet and nursery slopes were very quiet and we were allowed to use the area freely even though we wasnt booked in ski school. The Hotel was stunning from the outside and even better once inside, the hotel has had some refurbishment work done downstairs and it looks fab. When we arrived at the hotel having booked the package 12 months previous i was a little annoyed that a cot hadnt been placed in our room even though the tour operator had requested one and i had emailed the hotel directly on 2 occasions to make sure the request had been placed. The hotel were very quick to put a cot into our room but when my wife inspected the mattress in the cot it turned out to be a folded up quilt with no hard base allowing the quilt to push through the slates at the bottom. When i went to reception to request a mattress i was told there wasnt one available so housekeeping came to our room with an arm full of blankets and towels to make up a mattress( not a 4 star service in my opinion) After 3 days a mattress still hadnt been supplied so i got in touch with our holiday rep(what a superstar) who instructed the hotel to source a cot mattress immediately which was done by that evening. Also a big negative point was that smoking was allowed in the downstairs of the hotel in designated areas which didnt help as it was an open plan hotel, it was very unpleasant and got very smokie by early evening. The rooms were adequate for a week and generally in good order, the food in the hotel was fantastic from the breakfast through to the evening meal, lots of choice and as much as you could eat, all of the staff that we came in direct contact with were very polite and helpful and very friendly towards our children. i loved the resort of ellmau and i wouldnt hesitate to return to the area but im afraid that whilst the hotel allows smoking in ant capacity then i wont be returning to the sporthotel ellmau!!
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- Also Known As:
- Sporthotel Ellmau Hotel Ellmau
- Sporthotel Hotel Ellmau