We stayed in this Hotel for 3 nights. The room was nice, modern and big. spa area is also great and the staff was friendly. There were a lot of families with children, but not much young couples. And the food was excellent, really excellent and the prices for drinks where reasonable (mostly).
Anyhow, some things happened which made a bad impression:
- we found empty bottles from (i guess) former guests in a cabinet in our room.
- when we checked-in, hotel staff offered that they get a news paper for us in the morning. From that conversation we got the impression that it is a free complementary service. Well no, it was added to the bill which we found out while check-out. The amount was not high, though unexpected and a little disturbing.
- We had to give some pants to the hotels cleaning service. It was clean, but totally crumpled (seems like no ironing happened)
- This was the first time we payed 2,5 EUR for 1 liter of tapped water...
All in all we had a good time and i can really recommend this hotel if you don't bother about such small issues....
And yes, i almost forgot: the view and the area is really amazing !!
- Also Known As:
- Kaiserblick Hotel Ellmau