We enjoyed our stay at Tom Sojer.
For a family of four our apartment was spacious enough for a week's holiday. The apartment was sufficiently equipped and everything was in working order, although generally the furnishings and equipment are outdated — if you want a place to stay with your family for a week's skiing then this could be for you; if you want somewhere 'stylish/modern' then I would suggest to look elsewhere.
The bathroom is fine as a bathroom, although there is not a lot of space if you need to dry towels and swimming shorts/costumes if you have been to the Kaiserbad (see review elsewhere - excellent place).
The kitchen contained enough equipment to be genuinely usable for preparing simple meals for a week's stay: fridge, oven and hob, china and cutlery, etc. In other reviews I have seen a dishwasher mentioned: we did not have one, so they may only be in some apartments. The lack of one was not a problem. As with every self-catering apartment I have stayed in (everywhere, with one luxury exception in Scotland) it is always better to take along a few of your favourite cooking things, like a (genuinely) sharp knife for preparing food and a sharp bread knife, as the chances of finding these are slim to none (as I imagine they are easily stolen).
Free Wi-Fi worked well enough — we were on the first floor if that makes any difference.
Outside of the room we did not make great use of the facilities offered, mainly because of a lack of time. There is no restaurant — although there was an offer to provide breakfast which we did not take up — but there is a bar. One of the reasons we booked at Tom Sojer is because there is a sauna but we did not find time to use it, or even visit it, so i can not review it. There is an adequately large car park immediately behind the hotel and we never had problems parking.
The only issue we encountered with the facilities concerned the ski boot room at the back of the hotel. We visited at new year (2013/14) when Tom Sojer was very bust (I imagine full) and there are not quite enough places for everyone to store boots at the end of the say. A number of selfish guests felt they could 'reserve' the storage places during the day by leaving their ordinary shoes on the ski boot racks — I imagine they also reserve sun loungers at 5 in the morning with their towels while on holiday in the 'costas'. On two occasions I found in the morning that my ski boots were no longer on the storage racks as somebody who had come off the piste later the day before had found no spaces free and chosen to remove my ski boots to make room for their own: on one of these occasions mine had clearly been thrown with some anger across the boot room! On another occasion I returned from a day's skiing to hear one of the other guests complaining of the 'frechheit' (impudence/rudeness) that somebody had removed their day shoes from the boot racks: he did not seem to understand that the real problem was his rudeness by trying to reserve the limited space on the boot racks. There seem to be a number of solutions: Tom Sojer could install some more racks; a sign could be put up saying that the racks must not be reserved and then this enforced by the staff removing any shoes during the day; Angela Merkel could implement a training course for her compatriots 'how to behave abroad'; there are probably also other solutions ... :-)
The service in Tom Sojer was good. It was rare that we needed any assistance, but when we did it was efficient and courteous.
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