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“Great location, good food, excellent service, shame about the pricey water. Best for families.”
Review of AlpineResort

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AlpineResort
Ranked #31 of 43 Hotels in Zell am See
Bristol
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, good food, excellent service, shame about the pricey water. Best for families.”
Reviewed January 30, 2010

Having booked a last minute ski holiday where our accommodation was allocated upon arrival, we were extremely pleased to be placed in this hotel. Here are our thoughts:

Location: Great for easy access to the slopes, and there is a conveniant ski hire shop nearby. Only problem with the 'ski in ski out' aspect of the hotel - you've got to be a competant skiier as the only route in without too much walking is a black run. The bus stop into town is virtually opposite the hotel, which is great although services stop after 6.30pm meaning a taxi is the only option for getting back to the hotel after a night on the tiles.

Food / Drink: We found the food to be plentiful and of excellent quality. Our last night 'gala' meal was fabulous, although the only downer was the price of wine and water. At 6euros for a bottle of water, we thought this was a complete rip off and worked out that the beer at the hotel was the cheaper option! Wine was generally poor quality and tasteless, and expensive for what it was.

Service / facilities: Excellent service all round with some helpful and polite staff. Nice pool and sauna/spa facilities, and clean communal areas where you can relax. The bar area was small but cosy, and again - beer the best option.

Rooms: Rather basic and the decor in the bathrooms was typically Austrian - shame they can't be updated. Towels and bedlinen were rather 'thin' but overall the room was tidy and well presented.

Overall, an excellent hotel but once best for families rather than groups of friends looking to have a great apres ski life in Zell. Pricey but worthwhile if you like a lot of good food and are happy to drink beer and nothing else. We'd certainly come again!!!

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank ac338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
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  • Any
English first
South east, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 25, 2010

Like many others I read the reviews after I'd booked it so was a little worried but turned out to be one of the best hotels we've ever stayed in. The recent reviews seem more positive so maybe they've improved over the last year or so. The location is fantastic and I imagine would be a great base for skiing. The room was perfect - we stayed on the second floor on the left side of the building (wondered if the eaves rooms on the top floor might be a little small so maybe worth paying a bit extra - think we got upgraded). The staff were very friendly and spoke plenty of english and couldn't fault the food (only that there was too much!). We only stayed a week but would have love to have stayed longer - also enjoyed Zell Am See very much

  • Stayed August 2009, traveled as a couple
    • Value
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    • Service
Helpful?
Thank AnonSoutheast_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 19, 2010

Stayed for a weeks skiing with toddlers and teenagers. The hotel's location, right on the side of a short blue run, could not be faulted for accessing the slopes, ski hire, and ski-school and kindergarten. 3 gondolas were a stones-throw away and accessable on skis by the most inexperienced skier. The ski school for the very young was excellent and used a mini-truck to get the smallest up to the top of the gentle blue adjacent to the hotel. Our daughter is only 2 and managed 3 ski lessons, achieving a wobbly snowplough at the end.
The hotel's cleanliness and sevice was excellent and the room we stayed in was very good - although tea/coffee making facilities and a microwave would have been useful. There was small fridge and the hairdryer provided was useable (sometimes they are just useless!). The room was a double with a fold out double bed - which although was suitable for our 2 year old wouldn't have been comfortable for anyone over the age of about 6. The hotel does have larger rooms, with 2 Austrian twin beds which were very roomy and beds much better (our friends had one of these).
As other reviews have stated, the drinks in the hotel were very expensive - 4 euros for a large beer and between 21-26 euros for a bottle of wine with a meal. But this does seem comparable with the hotel we stayed in in Hinterglemm last year. The breakfast was buffet style but had an extensive range of hot and cold options = ham, eggs, toast plus a wide range of continental options. Dinner was excellent every night - a mix of generous 5 course meals and buffet style. There was a choice which could be made at breakfast - food was plentiful and very wellprepared and served.
The wellness facilities were satisfactory - the pool being a little on the small side and the saunas striclty "naked" but the teenagers enjoyed the use of the poole at the end of each day's skiing - robes, slippers and additional towels were also provided free of charge. There is also plently of space right outside the hotel to use a sledge or bum board.
It was quite a trek into town - the ski bus running about every 30 mins - not as often as advertised, but was quite early in season. However, we didn't need to go down there, except to stock up cheap wine and beer from the SPAR shop!! Would defibately return.

  • Stayed January 2010, traveled with family
    • Value
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Helpful?
3 Thank mandy36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cork
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 16, 2010

Family 16 Age Group 8 -47 Travel aarranged with Top Flight
Stayed inthis hotel Jan 2009 and had such a good time retuned agin Jan 2010.
What a wonderful Place to stay for a ski holiday. Every thing is just outside the Door, Lifts ,ski hire, ski school no need for ski bus . Martina once again at reception looked after our every request and always with a smile
The restaurant staff were great and the food was wonderful. In fact all members of staff are a credit to Mr Daxter what a great team he has put together.
If you are going on holiday with a group and do not ski. Just go to the ski pass office in front of hotel every morning at 10 am where each day there are guided walks arranged free of charge. nothing too hard and well worth doing.
Thans to all for a wonderful time see you again next year with the help of God
Spillane Family ireland

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sking1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STAFFORDSHIRE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2010

We were greeted by very friendly staff and a warm log fire. The hotel was extremely clean, the domestic staff seemed to be cleaning all the time. The room we were in was fabulous, plenty of space, the bathroom was modern and clean (a few more cupboards would have been helpful). The restaurant offered great breakfasts and evening meals; some nights had buffets others a set meal which you chose in the morning; all were delicious and there was plenty of it. The restaurant staff were very friendly and professional. The location is perfect for a skiing trip. Immediately outside the hotel you can ski onto 3 gondola lifts.

My only issue would be that the drinks were very expensive, (the house wine with our evening meal was 25euros minimum), It would have been useful to have a kettle in the room (or information before to say what facilities are in the room so we could have taken a travel kettle) this is very helpful when you have children.

We thoroughly enjoyed our stay and would defo return.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAYStaffordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle Upon Tyne
1 review
Reviewed December 6, 2009

I booked this holiday back in February and was horrified when I later read some of the reports on this site. Our party consisted of myself, my husband and 6yr old son, and my parents. I decided not to share the reviews with my husband and father as I knew it would cause stress and worry . On arrival at the hotel we were met by a very friendly and helpful reception team. Over the 2 week holiday we had excellent meals and had no problems with any of the issues raised by other reviewees. We booked all inclusive and had a fantastic holiday providing great value for money. Our son attended a few sessions ot the kids club and thouroughly enjoyed himself. Although we didn't really speak any German, the staff, hotel owner and wife made us feel very comfortable.
I have holidayed many times in Europe and have visited the States and the Seychelles. I found this holiday to be one of the best family holidays we have had and would highly recommend it to other people interested in staying in Zell am See.
The hotel is about a 30 minute walk to the town but we had no problem with this as the walk down isbeautiful. Being set back from the main town means thatb you are surrounded by spectacular scenery and are not affected by traffic noise or groups of people partying late into the night, just the occassional cable car and alpine bell!
A wondeful holiday with definite plans to return.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Montelimarthecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 27, 2009

The hotel was amazing in its location,staff,atmosphere and value for money.The welcome from the staff when we arrived set the scene for the whole stay.What can we do for you ? seem to be their motto.The location was such that the views every morning set you up for a day of beauty and wonder.The cable cars travelled past the hotel all day on their way quietly up the mountain;the buses ran about every half hour down to the village and the bikes were free to use.The food in the all inclusive package could not be faulted and the service was effortless.We called it the DIY holiday.You could do as much or as little as you wanted and you needs were catered for regardless.We would like to try it for a skiing holiday as it seems to be perfectly situated for a wonderful ski experience.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ednanorthernireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AlpineResort

Property: AlpineResort
Address: Schmittenstrasse 125, Zell am See 5700, Austria
Location: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#24 Luxury Hotel in Zell am See
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AlpineResort 4*
Number of rooms: 64
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Also Known As:
Schwebebahn Hotel Zell Am See

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