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All reviews ski town covered pool apartment room usual facilities hotel is located lovely bar area zell am cakes spa area is great balcony ski trip train station city express lift lovely place to relax euros per night ski group within easy walking distance
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Reviewed April 25, 2019

The hotel is located in city center and is within easy walking distance to pretty much everything you'll want to see. We stayed in one of the apartments across from the hotel and found the amenities there very good. Room was clean, quiet and had an adequately equipped kitchen. We could easily envision this type of room as being perfect for a family in Zell am See for a week of skiing.

The staff was extremely friendly, allowed us to check-in early and everyone spoke very good English. Check-out was equally simple with one caveat. We had paid for the room in advance and were not aware of a cleaning fee which was due when leaving. We went back and looked at our booking reservation and, lo and behold, the fee was listed there. Just an FYI to anyone staying one night, like we did, that a 75 Euro cleaning fee will still be expected.

Room tip: Ask for a lower level room if traveling with a lot of luggage. We don't think there is an elevator in the apartment building.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BwowwGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2019

Location of the hotel is perfect, it is 2 mins walk to the main lift, lake, Tourist Information Office, bus stop, train station, and many bars and restaurants.

The hotel is very clean and the breakfast is great! The only downside was that the rooms are very warm with no AC/ventilation and if you open the windows you can hear the noise very clearly from the street...ask for a room on the 'lake' side of the hotel as this should be more quiet if you need the windows open.

However, the hotel did turn the heating down after we mentioned being too hot, and this improved the experience. The hotel itself is quiet and well managed but there is a buzzing nightlife in town so if you want to sleep with the window open on the street side you may be kept awake.

The spa is very clean and well maintained, I would stay at this hotel again.

Room tip: Rooms not on the street side should be quieter if you need to sleep with window open.
Date of stay: April 2019
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank 963lrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this reviewResponded April 9, 2019

Dear guest,
thank you very much for choosing our hotel for your vacation.
We are happy that you felt well in our house and we are already looking forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2019 via mobile

We really recommend this hotel. This was our second visit and looking forward to coming back here next year. The staff are very helpful and friendly and the food is great. Fantastic location. Near the ski slopes and close to the many shops and restaurants.

Date of stay: March 2019
Trip type: Traveled with family
Thank alvenasharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this reviewResponded March 28, 2019

Dear guest,
thank you for your kind words, we really appreciate that our helpful and friendly staff, our great food and our location in total made your stay to a memorable vacation. We are already looking forward to welcoming you soon again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2019

Nice hotel at good location. About 5 minutes walk to the ski-lift. Very good ski-room in basement of hotel. Very good service in both reception, restaurant and bar. Excellent breakfast with plenty to choose from. Recommend this hotel.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Hendrik E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this reviewResponded April 4, 2019

Dear Hendrik,
thank you for your evaluation. We are looking forward to welcoming you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2019

We stayed for a week and the room was large, well-equipped and comfortable. Location in town was excellent with many restaurants close-by, shops, and the water front a short walk. CityExpress cable car just 2 minutes walk, and the bus station stop is half way if you choose to ski TransExpress areas or go to Kaprun.
Breakfast was a massive spread with so much choice and lots to go round. Reception and dining room staff very helpful and friendly too.
Small things that could be improved - hard wc paper in rooms, poor power in shower, spa should open before 4pm and eggs could be cooked to order at breakfast as often they were cool, hard or congealed.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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