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“Best hotel in Europe ?” 5 of 5 bubbles
Review of Hotel Salzburgerhof

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Hotel Salzburgerhof
Ranked #3 of 43 Hotels in Zell am See
Certificate of Excellence
Oslo, Norway
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Best hotel in Europe ?”
5 of 5 bubbles Reviewed August 23, 2012

The minute you arrive in the lobby, you understand that this is something extraordinary. Salzburgerhof is in the centre of Zell am See, that is a lovely village by the sea. The rooms are spacious and elegant. The hotel have its own made lake, outdoor - and indoor pool, and ofcourse a great spa. From your room, you can see up to Scmittenhoe, or out on the lake, depending on witch side you are on - And here comes the only warning for this hotel - dont stay on the sea side if you are a light sleeper - the train goes close by!
When this is said, I will say that the food, and service is the best about this fabolous hotel. And maybe the price - best value for money!

  • Stayed June 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kenneth_Norway_49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
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  • Any
English first
Sion, Switzerland
Level Contributor
257 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
4 of 5 bubbles Reviewed July 27, 2012

We appreciated our stay in the Salzburgerhof very much. It’s a typical Austrian hotel run by the family Holleis. We were nicely welcomed at our arrival and the Salzburgerhof provides nearly all the facilities you can expect from a hotel like that! A special mention has to be made for the extraordinary alpine garden, the cosy terrace and the beautifully decorated room we had. We felt that the price was quite fair in comparison with the product we got. Food quality was excellent and we could also enjoy a fabulous choice of wines.
We experiences however two or three small disappointments: first, you will be not especially warmly welcomed if you come after 11am at breakfast although it’s supposed to run till 11.30 am. The service could also be more attentive at the restaurant, particularly at breakfast. Depending on were you stay for dinner, you will hear quite a lot of noise from the kitchen : that should be quickly changed !We didn’t manage to have WLAN access in the room either. Without air conditioned it can be disagreeable during the hottest days of the year. At last you have to know that the majority of the clients in the destination comes from the Arabic countries in June and in the first two weeks of July.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Olympicchampion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 25, 2012

The Salzburgerhof is a genuine five star hotel with exceptionally well trained and helpful staff, most of whom speak good English. The decor is traditional Austrian and perhaps slightly on the austere side - which is the way Austrians and Germans seem to like it. The gardens are quite wonderful in summer and include a natural swimming pool (ie a pool built to look like a natural lake - it's very authentic). The are two other swimming pools - indoor and outdoor, the outdoor one has swimming jets for training. There is an amazing spa area with a gym, sauna (which is outside in an authentic sauna hut with an outside shower), tons of relax beds, water beds and rocker beds, many different types of steam and hot rooms, two jacuzzis and various massage and body treatments. There is even a sauna meister who gives lessons in how to use the saunas as well as running various fitness classes. There is an indoor golf range. The hotel has a fleet of bikes that are free to rent, one of which is electric assisted. The food here is very good, the Stübe restaurant gets 16 points in the Gault Millau guide which would be about 1 Michelin star but this restaurant wasn't open during our stay - I think it operates in the ski season only. The food in the main dining room is still very good and there is a decent wine list dominated by Austrian wines. The hotel is right in the centre of Zell, so very convenient and has car parking. However, Zell is quite a noisy town, the rail line runs across the lake shore only a few yards from the hotel and is busy most of the night with freight trains, the dustcarts come around every morning at 5.30 and delivery lorries seem to need to do a lot of reversing. At 6.30 the postman comes with his cart and the church bells start at 7.00. None of this matters if you have your double glazed windows closed but in a hot summer and with no air con in the bedrooms you will probably have them open.the solution is to avoid the rooms with a lake view and go instead for a garden view room which will be away from the noise and cheaper to boot. Although the lake view is hypnotic, the garden is very lovely too.

Room Tip: Go for a garden view room to avoid street noise
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  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Brownbear101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 3, 2012

My wife and I stayed for 5 nights in June 2012 and cannot compliment the hotel and staff too highly. Everything about the hotel was top notch and it thoroughly deserves its 5 star rating. We had a spacious two room suite with excellent storage and two balconies. The only downside was as it faced the lake/mountains rather than the garden, we received an early morning call at 5.30am each day, either from the nearby rail line or the local rubbish collection (Austrians start the day early). The spa/leisure facilities are excellent and for some extraordinary reason were hardly used despite the weather being mixed.

The choice at breakfast was excellent with the chef on hand to do omelettes etc. The afternoon cakes and strudels a joy and dinner was something out of masterchef, with six courses if you had room for cheese. The menu for dinner was provided at breakfast so you had time to consider the options and was provided in English for English speaking guests.

The staff were very polite, in general spoke very good English and were very helpful throughout our stay. One evening before dinner our in room safe jammed shut. Reception offered to lend us cash until the relevant member of management could be summoned (we think from home) to open the safe which took about half an hour. The free bike hire is a nice touch and it is well worth a cycle around the lake, took us about an hour and a half.

If we wish to be particularly picky, it is strange that a 5 star hotel does not have tea/coffee making facilities in the room (however my wife doesn't go anywhere without her travel kettle so it didn't really bother us) or an iron/ironing board. Whilst the dining room etc have air con the bedrooms don't and so it could be hot in the height of summer. It didn't worry us as the hottest it got during our stay was only early 20s centigrade.

In conclusion a real treat. My wife and I can't wait to go back and will now judge any future hotel stays against the fabulous Salzburgerhof. We need to lose a couple of kilos off our waistlines first, as all the walking we did failed to burn off the calories from the cakes/strudels.

Room Tip: Garden view rooms likely to be quieter being away from the road and rail line.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bluebird50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 11, 2012

Spent a perfect week in a wonderful large suite with two balconies. Food superb and the variety at breakfast and dinner amazing. The service was flawless and very friendly. They went out of their way to provide English menus although there were only 6 or so English speakers at the time we were there.

Room Tip: Suites are spacious and very welcoming.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Orchestrapal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 4, 2012

If you are looking for a classic hotel with gourmet food and impeccable service, this is it. Nothing was too much trouble for the staff. When we arrived, they gave us a personal tour of the entire facility including the wonderful spa and pool areas. Each evening, our 5 course dinners were truly of the finest quality and the breakfasts included everything that you could think of. The hotel is conveniently located in the heart of Zell am See so you can walk everywhere. Our only concern was that our room was rather small.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RustyDoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 7, 2012 via mobile

This hotel is made for relaxation, recuperation and 'wellness'. you walk about in a dressing gown and slippers and have health treatments and spas, the staff greet you and invite you to lounge about drinking delicious herbal teas ( or alcohol) and the food will restore any weary soul with its freshness and taste. You'll feel a lot better by the end of it.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DorisCabbage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Salzburgerhof

Property: Hotel Salzburgerhof
Address: Auerspergstrasse 11, Zell am See 5700, Austria
Location: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Zell am See
#3 Spa Hotel in Zell am See
#3 Luxury Hotel in Zell am See
#5 Family Hotel in Zell am See
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Salzburgerhof 5*
Number of rooms: 68
Official Description (provided by the hotel):
Superior wellness facilities and elegant accommodation in one of the most beautiful Alpine regions. Stylish garden suites with own steam room, sauna and open fire place - as beautiful as a luxurious private house! The restaurant is awarded with 2 GaultMillau Certificates. The Salzburgerhof's exquisite spa complex, the WELLNESS-SCHLÖSSL has been presented with the highest award, the 4-star-Relax Lily, and offers unique fitness and wellness facilities within a fairytale ambiance. Enjoy a unique, diverse sauna world as well as an extensive therapy and beauty care centre. Indoor- and outdoor-pools, a natural pond and private beach at the lake. ... more   less 
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Also Known As:
Salzburgerhof Hotel Zell Am See

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