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“Heaven on earth”

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Hotel Salzburgerhof
Ranked #3 of 43 Hotels in Zell am See
Certificate of Excellence
Earth :)
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Heaven on earth”
Reviewed October 23, 2011

This is by far, the most heavenly stay I've experience so far.
The staff-Each and every member of the staff and I mean absolutely each and every one of them - helpful, always with genuine smile, caring and most of all everything was not overdone - I have nothing but good words for all of this hotel personnel - from the girls at the reception, to the maid, the divine cooks, the waitresses/waiters (absolutely adorable with our daughter of 4 years old) - kudos to the owners for having gathered in one place the crème de la crème.
The room-Spacious, spotless, divine mattress, amazing view (garden view rooms are more pricey, we had a lake view room- sometimes we could hear the train passing by, but this wasn't an issue for us).
The food-Oh my god, the food...the utmost top quality fresh local products offered- simply amazing.
The lunch buffet is with the top quality products but smaller- sincerely, this really suffice considering the divine rich breakfast you can have and the top notch dinner served in the evening.
The Wellness castle (SPA & outdoor heated swimming pool) , indoor swimming pool & Jacuzzi-Spotless, spacious and again, heavenly :)
The calm and soothing atmosphere in the garden and inside the hotel is out of this world.
The only annoying thing is the cigarette smell we noticed in the reception area, sometimes in the evenings.
Divine place. Can't wait to go back!!!

  • Stayed October 2011, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TrippingOnEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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Vinkeveen, The Netherlands
Level Contributor
189 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed September 26, 2011

Salzburgerhof for us is the top hotel in Austria. Service is super, like a Shangri-La with the touch of Tirol. Spacious rooms, on demand with garden view and steam douche. Housekeeping at a high level. A renowned Spa (4 lily’s) with ravishing treatments like vitalspot foot massage, massage on muscle meridians, a floating basin to dream away, great in- and outdoor pool, jacuzzi. All this in a calm and relaxing “Schloss” surrounded by a beautiful garden, were you might even swim in the pond. The restaurant serves, beside the à la carte, as half board a breakfast as large as seldom seen and a dinner with 4 of 5 courses, choice of two or three always delicious options. If you want to stay the day in the hotel you can enjoy the small but tasteful self service lunch and join the tea with the home made pastries. Restaurant and bar (Peter!) service is perfect. Choice of wines, especially the Austrian ones, is vast. You can’t have better in Zell am See and surroundings. This last is a already a reason to come, because this area offers so much. In winter all kinds of winter sport and in summer, besides skiing on the Kitzsteinhorn glacier, walking, hiking, cycling and swimming and sailing on the lake. A summer goal for the whole family. We will go here over and over again.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Robbert007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, England
Level Contributor
105 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed September 18, 2011

This was the first lap of a central European tour in early September. We stayed 4 nights in a garden suite which was fantastic, very high quality everywhere and we even had a sauna in our rather large bathroom. The hotel staff were exceptionally good with the service in both the bar and restaurant, attentive, remembered what you liked and how it should be cooked - top notch. Parking in a secure garage was free as was use of the bicycles. The food was plentiful and, to be honest, you couldn't hope to do it all justice. From the extensive breakfast buffet through lunch, afternoon strudels to a 5 or 6 course dinner, all of extremely high quality, there was plenty to go at. The resort itself is beautiful with lots to do if you like walking and boating or golf. Along with the spa facilities this is certainly a splendid example of a family run, albeit fairly large, hotel. The owners were very keen to ensure their guests were happy with the service and, unusually, made a point of asking for feedback. Not many hotels would risk doing that ! Overall, fantastic and will definitely return sooner rather than later.

Room Tip: If the noise might bother you (we didn't notice it) stay in a garden room.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank merv1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
227 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed September 12, 2011

Is it a mistake to go back to somewhere which was so good the first time around? Not when it is this hotel. I was worried because we knew that alterations were being made to the garden to accommodate a larger swimming pool. The garden is one of the glories of the Salzburger Hof - a place of quiet relaxation when neighbouring htels have used every inch of ground for internal profit-making activities.
It took me two days before I realised what alterations had been made! The garden is still lovely, I defy anyone to "see the join", and the larger pool is a delightful improvement, allowing serious swimmers and the more relaxed to each have their own spaces.
Everywhere the decor reflects sumptuous but quiet good taste, the food lives up to its Gault-Millau rating and the staff are helpful, cheerful and efficient. Even on the one evening when a sudden influx of guests strained the service in the restaurant, the problem was fixed by drafting in front desk and bar staff. The on-site presence of owners Herr & Frau Holleis ensures a quick remedy to any problem. (Thank you, Herr Holleis for sorting out my room safe when I couldn't open it!)
The standard is so high that what would pass unremarked anywhere else ( a slightly rubbery piece of veal - the only dud note in the gastronomic symphony) was a disappointment. Oh yes, and my husband lamented the lack of orange marmelade (ie English marmelade, not orange jam) at breakfast. How pathetic!!
We've already booked for next year.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank leeGlosUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland.
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 9, 2011

What a wonderful hotel! Beautifully situated, lovely gardens but best of all the food and staff are both first class. WE stayed for seven nights. Each day the food was apetising and well cooked. FRom the reception desk throughout all of the staff were helpful and keen to ensure our stay was perfect. In the dining room xxxx was particularly good at ensuring our stay was first class.

A room overlooking the gardens is a must both for the views and the quiet. I have travelled a great deal and have not stayed in a better hotel. It is centrally located and within easy walking distance of all Zell am see has to offer. Buses and trains are also local if you want to travel further.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank Graeme242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 31, 2011

Once you are there you do not want to leave anymore!
Great rooms ( but do ask for one with a garden view). Great wellness. Excellent food! A lot of things to do in the environment...
A place you could visit more than once!

Room Tip: Ask for a room with garden view.
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  • Stayed July 2011, traveled with family
    • Value
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Helpful?
Thank holly_catBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antwerpen
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 8, 2011

Absolutely wonderful hotel.
- warm welcome and service
- beautiful garden, spa pool
- 20 meter outdoor heated lap pool!!
- michelin quality cuisine included in half pension
- very professional staff
- free bicycles to lend
- across the street from a gorgeous private beach on the lake with pool and childrens games
- walking distance from ski lifts

All in all: absolutely wonderful.

The only problem was with the town of Zell am See itself.
It has become a very popular destination in the summer; the old town and lake shores are invaded by tourists who bring their own customs, dress and traditions.
The old-town and lake shore promenade have lost all Austrian charm.

You can still have a lovely stay at the hotel however, and indeed it is so pleasant there you will not need to face the crowds along the lake in the evening.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Oliwill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Salzburgerhof

Property: Hotel Salzburgerhof
Address: Auerspergstrasse 11, Zell am See 5700, Austria
Location: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Zell am See
#3 Luxury Hotel in Zell am See
#3 Spa Hotel in Zell am See
#5 Family Hotel in Zell am See
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Salzburgerhof 5*
Number of rooms: 68
Official Description (provided by the hotel):
Superior wellness facilities and elegant accommodation in one of the most beautiful Alpine regions. Stylish garden suites with own steam room, sauna and open fire place - as beautiful as a luxurious private house! The restaurant is awarded with 2 GaultMillau Certificates. The Salzburgerhof's exquisite spa complex, the WELLNESS-SCHLÖSSL has been presented with the highest award, the 4-star-Relax Lily, and offers unique fitness and wellness facilities within a fairytale ambiance. Enjoy a unique, diverse sauna world as well as an extensive therapy and beauty care centre. Indoor- and outdoor-pools, a natural pond and private beach at the lake. ... more   less 
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Also Known As:
Salzburgerhof Hotel Zell Am See

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