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“Fabulous”

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Romantik Hotel Zell am See
Ranked #7 of 43 Hotels in Zell am See
Certificate of Excellence
St Andrews
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous”
Reviewed September 22, 2013

Just back from a week in this wonderful hotel, couldn't fault it. We had a large comfortable room with balcony. Staff were excellent in every way, meals were superb, lots of choices, one being to have a smaller portion, which I did, as we generally had five courses. I can thoroughly recommend the pool and spa, had a wonderful hot stone massage, best I've ever had. Hotel provides a Zell am See visitors card, the savings with this card are very worthwhile, giving free gondola passes, lake trips and much more.
Can definitely recommend this lovely hotel, and will definitely return.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank StAndrewsCitychic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Thank you so much for your great reponse!
It is so nice to hear that you enjoyed your stay in Zell am See and in the Romantikhotel!

We are very happy to welcome you back!

With all the best regards yours Family Hörl and staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

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73
218
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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Solihull
Level 6 Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 16, 2013

We stayed here to celebrate our Ruby Wedding anniversary and we were very pleased with the way we were looked after. Our room was spacious and we had a paved and grassed area terrace. This was perfect to enjoy breakfast on our special day; the most enormous breakfast I'm surprised the waiter could manage the tray. All meals at the hotel were excellent with a choice of three options. There were five or six courses but all just the right size portions not to feel overwhelmed.
The hotel gardens were very pretty to relax and there were outdoor and indoor pools. The spa area was also aimed at couples again with a romantic feel.
The only negative with the hotel was the dining room was small and very warm. Windows were only opened once when we were there.

  • Stayed July 2013, traveled as a couple
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    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank SolihullCatwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Thank you very much for your great Feedback!

We try to do always our best to make the wedding anniversary special for our guests!
It is really nice to hear that you enjoyed your Ruby anniversary in the Romantikhotel Zell am See
and everything was fine for you!

We are sorry that you are not so happy with the restaurant. We are looking forward to welcome you back for your next anniversary and we like to do our best for a other table in the restaurant that you feel more comfortable!

All the best wishes from Zell am See
Family Hörl and staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 15, 2013

Have just returned from a week in this excellent hotel. The rooms were comfortable and as we had a mini-suite lots of space. The staff at reception were very friendly and very helpful with information on train and bus timetables and local events. The meals we had in the hotel were very good and plenty of choice for buffet breakfast. Have been to Austria many times but really found this hotel to be excellent in all respects and hope to return again in the future.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Dear Jenny!

Thank you very much for your great response - we are very thankful for your Feedback!

We are very happy to hear that you feel comfortable in the Romantikhotel!

Looking forward to welcome you back in Zell am See
and all the best wishes!

Family Hörl and staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 12, 2013 via mobile

We stayed, a family of six, in two rooms. One was a suite. The other was a room but had a separate sitting area. It's not a typical hotel. It's more like a family run guest house. Everything was fine but without the luxury. Front desk helpful. Breakfast was very good. Location is a street away from the lake. The Zell am see card that came with the booking turned out to be very important if you plan to go on trips around zell am see and kaprun. (Big saver $$). It's close to a solid 3 star hotel. Our toilet was giving bad smell. In general our stay was good.

  • Stayed August 2013
    • Value
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Helpful?
Thank traveller2255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Dear guest!

Thank you for your response! It is good to hear that you are happy with your rooms but we are very sorry that you have a bad smell in your toilet, now in the season break we will check this in all our rooms - sorry for that!

We are looking forward to welcome you back in future!

With kindest regards Family Hörl and staff!
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Godalming, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

We have had many trips to Austria previously, but without doubt the team at the Romantik and it's associated Fischerwirt Hotel in Zell am See managed to surpass everything previously experienced. This is a fantastic family run hotel which is demonstrably supported by all it's staff. It's well placed and we definitely intend to return and agree with previous reviewers regarding the quality of the rooms, their restaurants, their staff (which alone score 10 out of 10), features like Wifi connectivity (certainly in rooms 801-808) and their inclusion of the Zell am See summer card within the teams standard offering.

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ColinEdwards37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Thank you very much for your time to give us a Feedback on tripadvisor.

We are always very thankful and happy to hear that you have a good time in Zell am See and in the Romantikhotel!

We hope to welcome you back in future.

With all the best regards Family Hörl & staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 4 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 21, 2013

The hotel was great with a familiar and nice atmosphere. The rooms were lovely and comfortable and we were upgraded to a nice mini-suite. Helpful and friendly staff. The hotel restaurant was very good and probably one of the best kitchen in Zell. Free Zell-card included.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
2 Thank RolfandMarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, September 24, 2013
Hello from Zell am See!

We like to say thank you for your great Feedback...

We are always happy to hear that our guests enjoyed everything in Zell am See.

We are looking forward to welcome you back in future.

With kindest regards Family Hörl and staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket, Ontario
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 12, 2013

My husband and I booked a room at Hotel Fisherwirt but when we arrived we ended up finding out we were in a room at Hotel Romantik. We never really found out why, but we were guessing they were sister hotels, as they were attached somehow it seemed. Either way, our room overlooked the pool and beautiful garden area. Although the hotel was extremely difficult to find, as the sign out front was covered with an umbrella and we spent over an hour walking around the streets with our luggage asking people where it was, we were happy when we arrived and found ourselves staying in a very quite cottage type room. The staff were great, friendly and very helpful with directions and advice. The Zell AM See card we got for free when we arrived was a great extra to our trip. We used it at several times and had a lot of fun going to the top of many mountains on the gondolas and visiting Sigmund Thun Gorge! We did find the directions and stops the card told us to get off at were not accurate and we were often walking around forever trying to find where to go.
Overall this was a fabulous hotel that I would recommend. Breakfast was delicious and the staff were great! Never ate dinner here, but there were tons of greats little restaurants to visit.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review, August 18, 2013
Dear Michelle,

thank you very much for your kind lines.
The next time you will find the hotels much easier.

Looking forward to welcome you again.

Kindest Regards
Yours Family Hoerl & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Romantik Hotel Zell am See

Property: Romantik Hotel Zell am See
Address: Sebastian Horl Strasse 11, Zell am See 5700, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
Ranked #7 of 43 Hotels in Zell am See
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Romantik Hotel Zell am See 4*
Number of rooms: 39
Official Description (provided by the hotel):
Located in the very centre of the small mountain village of Zell am See, you will find the Romantikhotel Zell am See lying in an oasis of tranquillity. Just a few steps away from Zell's lively centre, you can find relaxation and tranquillity in the rose garden, or in the romantic garden by the pool.Escape from the humdrum of everyday life and get into the holiday mood. The location of the hotel is ideal in both summer and winter alike. The hotel is only a couple of minutes from the lake and the hiking region, and only a 7 minute walk from the ski bus. ... more   less 
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