Stay away from this place if you value your life. Rooms: The pictures that you see are from the main building.. there is also a smaller building made of extremely small rooms with no space whatsoever to unpack.. we had to leave everything in our suitcases for a week! Of what we heard half of the rooms don't even have a bathroom / toilet - you have to use a common one for the whole floor. In our room the toilet had something like a pump that was also leaking and smelled bad.. never we have seen such horrible conditions and we have traveled all the way to the Balkans. The whole place is falling apart and it has not seen a reconstruction in many many years. Service: ZERO interest in the well-being of their guests. A three star hotel gives you everyday a pack of shower gel, soap etc. We had ONE small soap for the entire stay of 7 days. One morning the daughter of the owner parked her big Audi A7 right behind our cars and blocked us. We had to chase her up with the other employees so we can leave for the day. She was visibly very annoyed and something like an apology was nowhere to be seen. There was NO coffee for 3 days during breakfast.. there was no coffee machine. On the fourth day they somehow figured it would be a good idea...Stay away from this place if you value your life.
Rooms:
The pictures that you see are from the main building.. there is also a smaller building made of extremely small rooms with no space whatsoever to unpack.. we had to leave everything in our suitcases for a week! Of what we heard half of the rooms don't even have a bathroom / toilet - you have to use a common one for the whole floor.
In our room the toilet had something like a pump that was also leaking and smelled bad.. never we have seen such horrible conditions and we have traveled all the way to the Balkans. The whole place is falling apart and it has not seen a reconstruction in many many years.
Service:
ZERO interest in the well-being of their guests. A three star hotel gives you everyday a pack of shower gel, soap etc. We had ONE small soap for the entire stay of 7 days.
One morning the daughter of the owner parked her big Audi A7 right behind our cars and blocked us. We had to chase her up with the other employees so we can leave for the day. She was visibly very annoyed and something like an apology was nowhere to be seen.
There was NO coffee for 3 days during breakfast.. there was no coffee machine. On the fourth day they somehow figured it would be a good idea to prepare some coffee and put it in kettles. It was some of the worst coffee I've tasted but at least it was there. On the last day they installed a broken coffee machine which they then put a cloth over. Why?
The food for breakfast was absolutely appalling... I've had much better breakfast in two star pensions in Albania. There were no hams , only very low quality / cheap salami. Whatever bacon was there .. it was quickly gone and not replaced. One day we ran out of bread.. when some guests alerted the waitress she brought only THREE pieces to the people who alerted her... the rest of us watched in disbelief as she couldn't care less that all the baskets for the rest of the guests are empty. Again.. I've never seen such incredibly uninterested service in their own guests.
The first day I picked some boiled eggs... the egg leaked right into my hands as it was nowhere near boiled.
Dinner was all over the place.. some meals were pretty good while others were abysmal.. it was always a lottery as you had to choose the meal during breakfast from a badly written menu (also a first)
Sitting during meals:
Extremely cramped with up to 10 people sharing a single round table... I felt like i am on a sailing boat. Half the guests were visibly very disappointed and annoyed.
The cherry on the top:
On the last day dinner (most guests had a week long term) we found that instead soup we were served a 'salad' made of all the bad salami that were not eaten during the previous week during the breakfast. Job well done! .. It just shows you that the owners were trying to save on us every little cent of EURo so they can service their Audis.
No problem.. when footing the weekly bill I left a tip of a whole 20 cents... probably shouldn't have.More