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Reviewed February 26, 2017 via mobile

We really enjoyed the centrally located position of the hotel. You can stroll to other bars, cafes and shops very easily.

The sauna and pool were lovely at the end of a day of skiing.

Henrietta (who served us in the restaurant every night) deserves a special mention for her warmth, friendliness and sense of humour.

The agent who booked the hotel (Iglu) said that the hotel had the 'wow factor'. Our window actually faced the wall of another building, which meant that the room had very little natural daylight and was also pretty tiny. We asked if we could move to another room, but the hotel was full. When booking here, ask about the view, as some rooms looked out to the mountains, whilst others are fairly dark.

Date of stay: February 2017
Trip type: Traveled as a couple
Thank sarahbarnett76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 26, 2017

Was part of a group of 14 on a Crystal ski holiday. Really well situated for lifts bars etc and check in was smooth and friendly.

Rooms were varied with some very small especially the bathrooms, but all were clean and warm, in fact very warm.

Lots of hot water, nice bar and food in dining room was really good. The buffet breakfast is as good as you would want prior to a days skiing. The buffet bar at dinner is also very good as is the main meal and sweets.

Dining area is fairly small and can get busy.

Staff were very friendly and helpful.

The Spa area is very nice and treatments very good.

The ski room is a fair size and easy to get to

Some reports have mentioned the lap dancing bar in the basement beside the boot room. Yes there is such a bar but unless you want to visit you would not even know it was there, and never looked busy.

Noise can be a problem with people passing at all hours, staff working outside early doors and then at 6am the church bells ringing out.

The Elvis show is a must.

All in all if skiing is your main aim then this hotel is for you.

https://www.tripadvisor.co.uk/ShowUserReviews-g608663-d1142991-r463006194-Hotel_Neuhaus_Superior-Saalbach_Hinterglemm_Austrian_Alps.html#

Room tip: Ask for a quiet room at the rear of the hotel
Date of stay: February 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank dh20281
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2017 via mobile

See previous comments. Third time stayed here via Crystal ski. In centre, close to several gondolas so location as good as it gets. Good plentiful food and good Austrian courses with prompt and efficient waiters.no doubt will be back again as good value for Austria and star rating

Date of stay: February 2017
Trip type: Traveled with friends
Thank bob111sts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 20, 2017

This is our 10th visit to Saalbach Hinterglem, and our 2nd time at the Bergers Sporthotel.
This holiday was another wonderful experience. Mrs Berger (who is so friendly and warm), her family and her staff did not let us down. Thanks Danielle for your faultless service. We had an annex room, which was spacious and very clean, with comfortable beds. We had a balcony overlooking the main street. The only negative was the lack of water pressure in the shower. The dining room is very comfortable, with a fantastic breakfast buffet. You can choose from continental or lovely hot food and a there is even a chef to cook you eggs, there is nothing quite like a hot breakfast before a hard days skiing. Every evening the salad bar was excellent, evening meals were traditional Austrian fare.(the portions could have been bigger) The hotel is in the centre of the village and only a few minutes walk from every ski lift, with all the shops and bars only steps away.

Stayed February 2017

Date of stay: February 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Meljaseward
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 20, 2017 via mobile

Second time I've visited this hotel amazing food and amazing staff a special thanks to Aleksandra for looking after us in the bar and to Peter for waiting on our table.Even if you don't stay here book a table for tea the fillet steak is excellent you won't be disappointed.

Date of stay: February 2017
Trip type: Traveled with friends
1  Thank halfaday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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