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“Superb Hotel, Great Service, Good Ski Area”

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Alpinresort Sport & Spa
Certificate of Excellence
Reviewed April 7, 2013

We stayed as a couple for the last week of the ski season (30/3/13-6/4/2013).
I don't want to repeat all the other comments about how good this hotel is, so I'll just add a few brief individual comments. Don't let the slight negatives put you off booking, the hotel has had a lot of money put into it- and it shows.

We managed to get into this hotel on a 'good' deal with Inghams Ski. Good price was probably due to being season end. The all inclusive service works very well- no nasty drinks bills to settle at the end of the week, If you have children and can make it back for lunch each day you will save yourself a small fortune over the week.
Big thanks to all the staff- especially our waiters Charlie and Sebastian + our Bulgarian maid (sorry I didn't get her name)
Tips-
1-Our trip coincided with school holidays. Unfortunately the pool area becomes a noisy free for all, with the kids being... kids. I counted 15 children in the 6 person hot tub at one point. The outside sauna door was like a wild west salon door- kids in & out, leaving the door open when they left. If you don't have children avoid the school holidays!! Don't get me started about the kids playing in the lift and pressing all the buttons :-(
2-We heard from other guests there are some very old rooms being used in the old annexe/ staff building- avoid them.
3-We had a 'classic' suite in the main building- older décor but very clean. It was on the top floor, which meant a roof beam decreased head room. If you are over 5' 9" then get a different room, or pay the upgrade to a better room- I banged my head a couple of times.
4-The Spa area is divided by key card doors into the pool/outside textile (clothed) sauna/hot tub & the 'naked' spa area. If you get offended by seeing naked people you'll be missing the best area of the spa. Multi saunas and steam rooms. The saunas in the spa are no swimwear, ok if you're a man and want to cover with a towel- a bit more tricky for modest ladies who will have to get a couple of towels to cover up.
5-The bed pillows in the room are very soft. I wish the hotel had some firmer pillows to offer guests.

We want to return next year with our extended family but to afford it, it will have to be off season, Mid Jan or Late March. This place is going to be even more popular, which could push prices up and availability down.

  • Stayed: April 2013, traveled as a couple
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Thank PL123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 - 155 of 332 reviews

Reviewed March 21, 2013 via mobile

The hotel is newly renovated in good condition. Rooms are spacious and comfortable. The spa, pool, saunas and resting areas are superb.
The problems are: difficult access to ski room and ski lifts (walking distance). And the ski school for children is not a good as I'm France.

  • Stayed: March 2013
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Thank Mikimel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

Salbaach is a great ski resort for beginners and intermediates with many linked runs; even the blue runs can be challenging.
The Alpinresort Hotel and Spa is not your typical Austrian-looking hotel but the food quality and service were excellent. We were there for a week's skiing and we could not have had a better base - no more than 10 minutes walk from the furthest lift and easily accessible to pop back for a 'snack' lunch.
The room was a junior suite which was a good size with a separate toilet; the only disconcerting factor was the glass panel between the main room and the bathroom which seemed a little odd and unnecessary. But the bath was large and relaxing with oodles of hot water. the toiletries were of good quality and replaced daily.
The food was outstanding: a huge and varied self-service breakfast (I counted at least 8 different fruit juices); very good lunchtime snacks (soup, choice of 2/3 main meals, and desert plus help yourself to wine, beer or non-alcoholic drinks); and a 6 course waitress and self-service dinner with superb wines (should have been at least 30 Euros but were included in the overall cost). If you didn't like one of the main courses you could always ask for the wiener schnitzel or spaghetti bolognese - really meant for children but larger portions for adults!
There was a free bar from 3p.m. until midnight - brand named spirits, cocktails, etc. Pre-dinner the drinks came with tasty appetising snacks.
The service was excellent and very friendly. Nothing seemed to be too much trouble.
We arrived early at the hotel but our room was ready. We strolled up the road, about 150 metres, to the snow academy to fit our boots and skiis. The whole thing took about 15 mins - again, excellent service. We collected our ski passes at the welcome meting in the afternoon - one of our party wasn't skiing so she had a walkers' pass, which allowed two gondola rides per day, for 71 euros.
After skiing we relaxed in the outdoor pool - strange to be swimming past mounds of snow or, on one day, swimming in the snow - and then sat in the warm spa rooms or tried the sauna.
The rooms were kept spotless and the free bottles of juice in the fridge were really welcome.
Maybe we were there at a quiet time but the hotel was not rowdy even when the football was being shown!
Our holiday was with Neilson booked through Thomas Cook; the organisation and Neilson Reps were excellent: knowledgeable and helpful. We even had edible meals flying to and from Salzburg!
We would definitely return and are thinking of going during the summer as well. What a pity only Ryanair have flights to Salzburg in the summer.

Room Tip: Ask for Junior Suite quietness as this is away from the main street and you avoid the noise of the...
  • Stayed: March 2013, traveled with family
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1  Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

My fiancee and I had promised ourselves we'd go skiing for years, but by March we usually snap & go somewhere hot. This year, we booked so far in advance we couldn't wriggle free & therefore actually got to stick to the original plan. So glad we did! This was probably the best holiday we've ever had. Out all day, excellent skiing (first time!) & returning 'home' to the Alpin-Resort Reiterhof in the afternoons for a well deserved spa session, really made the trip & saved our legs & wind-burnt skin with all the honey-sauna treatments (epic!) Sitting in the roof-top jacuzzi one evening catching snow flakes with our tongues (in a blizzard!) was definitely a highlight of the trip.

We booked on a fully inclusive basis for a week & were blown away by the quality of the service & food. I was expecting piles of cheap, but plentiful pasta, but every single morsel was lovingly crafted from the freshest ingredients & truly I don't think it would have been humanly possible to say no to any of the courses. Despite burning 5000+ calories on the slopes each day, unrepentently, we must have taken in at least 50 000!

The staff are excellent, fun, nothing was an issue & without being cloying, really made us feel at home. It was also handy having the 'short cut' of the bunny school slopes to get back home from the mountains (almost to your front door - handy!) - close to everything, but also lovely & quiet off the main drag - tho' the nearby church bells went ballistic when the new Pope was announced! ;o)

We stayed in March 2013, travelling as a couple & were first-time skiiers - ask for 'Sam' at the Snow Academy - he's excellent & will forever be the 'voice in my head' ski-wise ;o)

I want to go back!!!

Room Tip: We stayed in room 410 & was a lovely, corner room - the bathroom is miniscule, but since we spen...
  • Stayed: March 2013, traveled as a couple
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Thank Ali C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

I generally can't be bothered to write reviews, but this place really is excellent.

We stayed full board for a week and were blown away by the quality we enjoyed for £1000 pp (which included flights from the UK: Thanks Nielson).

The food and service were amazing. The wines included with dinner were top-notch and the free drinks and snacks at the bar were also great.

The hotel has recently had a new pool and sauna area added, and the rooms have also been thoroughly modernised.

The location of the hotel is also perfect: despite being close to everything (including some raucous apres-ski bars) it's set back from the main streets, so it's very quiet at night, and it's even possible to (almost) ski back from the piste.

I cannot fault this place and would definitely stay here again.

  • Stayed: March 2013, traveled as a couple
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1  Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Just returned from a brilliant week away at the Alpinresort - excellent hotel, food, location. The spa facilities were ideal after a day out on the slopes. Very high quality pool area. We had a junior suite and the room was a great size, with a balcony, separate loo, bathroom and very spacious. Great big bath and separate shower with choice of shower heads. All inclusive meant all food and drink was included (except premium drinks) - the quality of the food was excellent. Vast breakfast choices. The staff were really friendly - particularly Charlie in the restaurant. Only improvement would be the gym - its in a small oom with more weights than running machines or bikes (plus no separate air con or water machines) - but this isnt a big issue. As for location, great access to the slopes. We hired our ski gear from the place located itching the hotel and received a discount as we were residents. Fab pistes - great range of blues and reds. Nice little town too. Would definitely return both to Saalbach and to this hotel.

Room Tip: The junior suites in the separate building were very good (connected to main building via undergroun...
  • Stayed: February 2013, traveled as a couple
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1  Thank PH_Suffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

The hotel is sold under the name Alpin Resort Sport & Spa. We stayed at end of January/early February.

Large well maintained rooms - kept very clean
Food - all inclusive - very good quality & available all day. Buffet plus main course for dinner chosen at breakfast.
There are a series of linked dining and seating areas which gives the hotel a more intimate feel.
Hotel spa comprehensive and recently extended.
Surrounded by other hotels but generally pretty quiet.
Convenient location for skiing - 5-10 minutes walk from the 3 main Saalbach lifts. Can ski back to the kids area at the side of the hotel annex.
Ski hire from Snow Academy next to hotel - very competitive rates if booked online in advance.

We had two junior suites. These were situated in an annex across a no-through road from the main hotel. There is an underground passage. This is convenient for getting to the ski boot room and the spa. Not so good to get to the ground floor of the main hotel for the reception, bar and restaurant. But be aware that despite almost constant attention the walk between the 2 building remained stubbornly slippery.

The junior suites were large with a double bed (Austrian twin) and sofa bed. Would make good family rooms. The room TV had loads of channels but nothing much in English though lots of channels showing English programs dubbed in other languages. The bathroom was also large with a bath and shower over (but shower glass covered about a third of the length of the bath). Bathrobes supplied. The rooms were clean and well maintained as was the rest of the hotel.

Tables in the restaurant for breakfast/dinner were allocated for the whole stay. Breakfast was a comprehensive buffet with some hot food. Lunch was more limited but extended through the afternoon. Dinner was a mixture of served and buffet. Food was high quality and interesting. (But also plainer favourites for children to have. ) A large selection of reasonable bottled wines available at no extra charge. Indeed a wide variety of drink, alcoholic and non, on all-inclusive available at lunch and at the bar pretty much all day.

The spa consists of an indoor relaxation area around the pool that also extends outside. The pool is large enough to have a serious swim if you have the energy. There is also an outside jacuzzi and a sauna. There is also a whole series of rooms (sauna, steam rooms ) that are in the 'nude' area. Most people, but not all, wore towels.

The hotel was full at the weekend not so during the week. Guests of several nationalities - good number of Brits, people who had traveled by car and evidently Russians (with an influx of Bulgarian ski instructors to cater for them).

The hotel is reasonably placed for all Saalbach ski lifts being not the closest to any of them but also close enough to walk in 10 minutes. The central area is traffic free which means just a few taxis/delivery vehicles. Skiing to Hinterglemm is straightforward as is skiing circuits. Many of the pistes are marked Blue but they didn't seem markedly easier than the Reds. That's to say the Blues are generally tougher than Blues elsewhere. So lots for intermediates; not so good for beginners.

  • Stayed: January 2013, traveled with friends
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1  Thank GaJ94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alpinresort Sport & Spa

Address: Schischulstrasse 277, Saalbach-Hinterglemm 5753, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Saalbach-Hinterglemm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Saalbach-Hinterglemm
#2 Luxury Hotel in Saalbach-Hinterglemm
#2 Ski-In / Ski-Out Hotel in Saalbach-Hinterglemm
#2 Family Hotel in Saalbach-Hinterglemm
#4 Romantic Hotel in Saalbach-Hinterglemm
Price Range: $279 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpinresort Sport & Spa 4*
Number of rooms: 83
Official Description (provided by the hotel):
Premium All Inclusive Resort with Snowsportsacademy + Rental in Saalbach ... more   less 
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Also Known As:
Alpin-Resort Reiterhof Hotel Saalbach
Alpin Hotel Saalbach
Alpin Hotel Reiterhof

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