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Reviewed August 23, 2016 via mobile

Arrived just after 5pm to find a note pinned on the door to ring a number for someone to come and answer the door. Was given a shot of schnapps, which I think was homemade and it was really delicious. A good start!

Our room was a good size, but there was no hand soap in the bathroom. I have never experienced this before and as there was no reception being manned, we had to go and buy soap from the supermarket.

Breakfast was between 8am and 9:30am where the room was made up while you eat. One day I decided to have a lie in and skip breakfast, so our room was not made up that day. We saw a member of staff at 10:30 as we left the room and she said she had clean towels for us. We assumed this meant the room would be made up, however when we came back late afternoon the towels were on the floor outside the room and nothing had been done.

When we went to check out, obviously the reception was not manned. We called the number from the door and was told go find them in the breakfast room downstairs.

This hotel apparently has no credit card machine and you can only pay cash. We missed this, as it was not on the booking.com booking print out and were annoyed to waste time going to find a cash point. This should have been made clear when we arrived.

All in all the hotel was clean and there is a large car park to leave your car. We felt like the staff could not be bothered and were just half heartily playing at running a hotel. Perhaps it is better in the winter for the ski session, but we would not choose to stay here again when there are so many other hotels that bend over backwards for you in Saalbach like the Gappmaier and Hotel Konig.

Date of stay: August 2016
Trip type: Traveled as a couple
Thank Leigh-C-V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2016
Google Translation

Date of stay: March 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.