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“Nice place could use some finishing touches”

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Hotel Residenz Hochalm
Certificate of Excellence
Reviewed March 11, 2012

Overall great hotel very modern right on the ski slopes. A few things that could be improved. They advertise free parking however unless you have a suite you must go to a satellite lot 300m away. They will drive you back from the lot but you have to wait for the director to do this. The room they gave us 115 was right next to the elevator and was smaller than the others avoid it. The bed was not very comfortable and we were unable to control the temperature of our room. The staff was excellent! Esma at the front desk was friendly and helpful she gave us extra pillows, a bathrobe, gave suggestions for lunch, and helped us book a massage. The bar tender and wait staff were very friendly and helpful too. All in we would probably go back if they upgraded the mattress to something more comfortable.

  • Stayed: March 2012
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2  Thank Liamwcox
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20 - 26 of 83 reviews

Reviewed January 25, 2012

We spend a week of skiing at the recently reopened hotel. The region is great but this hotel is even directly located at the ski-slopes next to the lift with real ski-in / ski-out. The hotel is almost new and modern design, but has a good atmosphere. There is a young team which recently started and the manager is still fine-tuning. But the staff is very motivated, friendly and helpfull. Breakfast is great with a cook doing eggs, omletts in the restaurant. Wifi is all over the hotel and free

Room Tip: The suites are very spacious and luxurious
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  • Stayed: January 2012, traveled with family
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1  Thank SeenItBeenThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2010

Stayed at this lovely hotel for four nights recently. Rooms great, warm, very clean and comfortable. Food was excellent, we had dinner every night and it was extremely good, breakfast also excellent too with usual array of buffet foods, a fantastic selection of teas and bacon and eggs cooked to order on griddle in dining room. Staff fantastic, I had bit of an accident snowboarding whilst there and everyone was very helpful. Special mention must go to the delighful Katy McCleod who made our stay, what a star!! Also to the housekeeping staff who made us laugh every day with their towel art!! The wellness area was lovely too with infrared cabins, saunas, and solarium. Only minor downside may be it's location at the end of Hinterglemm but wasnt a major problem for us as ski bus stop right outside the hotel, and there is a ski lift literally next door, taxis plentiful too. Would definately stay again. Saalbach and Hinterglemm is definately worth checking out. Wear wrist guards and helmet if you snowboard!!!

  • Stayed: January 2010, traveled as a couple
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Thank sassy01
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Reviewed 4 weeks ago
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Room Tip: Zimmer mit Aussicht
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  • Stayed: September 2017, traveled as a couple
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Thank addy64
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ResidenzHochalm, Leiter Front Office at Hotel Residenz Hochalm, responded to this reviewResponded 3 weeks ago
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Reviewed 5 weeks ago
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Room Tip: Zimmer mit Blick auf die Piste
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  • Stayed: September 2017, traveled as a couple
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Thank Sarah W
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ResidenzHochalm, Leiter Front Office at Hotel Residenz Hochalm, responded to this reviewResponded 3 weeks ago
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Reviewed August 27, 2017
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  • Stayed: July 2017, traveled with family
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Thank vlnhaby
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Reviewed August 23, 2017
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  • Stayed: August 2017, traveled with family
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Thank Rehfix
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ResidenzHochalm, Rezeption at Hotel Residenz Hochalm, responded to this reviewResponded September 7, 2017
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Additional Information about Hotel Residenz Hochalm

Address: Kollingweg 147, Saalbach-Hinterglemm 5754, Austria
Location: Austria > Austrian Alps > Salzburg Region > Saalbach-Hinterglemm
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites
Hotel Style:
Ranked #22 of 76 Hotels in Saalbach-Hinterglemm
Price Range: $144 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Residenz Hochalm 4*
Number of rooms: 54
Official Description (provided by the hotel):
Located amid the Kitzbühel Alps in the beautiful village of Saalbach-Hinterglemm you can enjoy every minute of your holidays in Austria. The four-star hotel combines modern alpine lifestyle and tradition. A very special charm coupled with the many advantages of the house and of the region. Whether in summer or in winter, the excellent location of the hotel is perfect for many activities in the breathtaking nature. Located directly on the slopes, winter sports fans will find fantastic opportunities. Right from the front door you have over 200km of well groomed slopes. In summer, the mountains attract hikers and mountain bikers for long adventures to enjoy the silence and magnificence of the Alps. How you spend your free time is up to you and your family – the possibilities are endless. ... more   less 
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