We have recently returned from a ski hols to Hinterglemm.
Overall the hotel was excellent.
Arrival - only issue was we had to wait 1.5 hours for our room. This was a bit of hassle after an early start but I somehow managed to get some freebie beers and there was a conference on and there "appeared" to be some left over sarnies so helped myself...no one seemed to mind. Helps that i speak a bit of German as the receptionist's English was limited. They then give you some "lush" type soap for the rooms.
Rooms - we had 214. Tad small even though we had upgraded to a 23sqm room. looking at other reviews it does appear as if upgrading still further would be wise. Having said that the room was well appointed with a large bathroom, extra seating area which was handy to drape ski wear over, nice balcony overlooking the front. We didn't find it noisy at all. Rooms cleaned and made up every day with a turn down service (plus a couple of choccies) -all very nice touches and can't fault the room. Rooms had thermostat so we didn't didn't find them too warm. Rooms also have a hair dryer.
Food - as said in other reviews the food is just excellent with a huge selection buffet at breakfast and salads in the evening. Could not fault the food at all. A friend at another table even asked for her own Minestrone soup on two occasions as she didn't like the options on offer...no problem at all. On night two we realised we could ask for table water (Leitungswasser) which was free so no need to pay extra. We found a nice Austrian wine (Gruner Veltliner) for 28 euros which is no more that you would pay in UK restaurant. Service & quality of the food was excellent. You choose your evening options at breakfast for starter & main. Chap at breakfast knocks up eggs and bacon. Anyway you work it out quickly enough.
There are carafes outside the dining room and glasses to take up to your room at night or just ask behind the bar (Sorin very helpful as said before).
Bar - all very well managed (Sorin was excellent) - charge to rooms and sign for it at breakfast...pay at end of stay (ouch!) but bar area is pleasant and gives you a bit of change from the mad bars (be sure to check out the Goassstahl bar on the slopes about the Reiterkogel..properly bonkers)
Spa - didn't actually get in there other than to have a look. We spent every afternoon doing the apres ski so ran out of time!! Friends did go and said it was lovely. Our fault not to take full use of the facilities. They did offer some freebies but these always seemed to be during the day when you are out skiing so not that helpful.Odd moment when some locals were hanging around the foyer in the provided dressing gowns having a beer! made us laugh anyway but the hotel encourages you to wander around in the gowns it seems (must be an Germanic thing!).
Skiroom - in the basement. Big enough and they heat the boots up overnight. All seemed to run OK - back entrance, turn left and right to get to Reiterkogel gondala (150m tops), turn right and right again (100m) at end to easy T bar blue run to get your ski head on. Walk to ski school bit of trek for my girlfriend..around 350m (head to Ubahn) so that was only negative as had been sold hotel as virtually a ski up hotel for beginners (not the case at all)
Check out - we had to leave around 6.00am and we asked for some rolls and water which were duly left behind reception. No one was around so I helped myself (bit of a theme of helping myself here!!).
Overall the hotel made the holiday complete and we loved it. If you want any more feedback just drop me an email and if you want more detail on the town and skiing then check out the snowheads forum as plenty of info on there on where to go, eat and ski in Saalbach/ Hinterglemm. In my opinion Austria and ski area far better than France...prices on slopes very good value and the Austrians really do apres ski very well.
- Official Description (provided by the hotel):
- Leading Spa Hotel opened from September till May in Saalbach Hinterglemm. Next to the ski slopes ... more less
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