Nither my friend or I were skiers but the Neuhaus Hotel was a fantastic base for sightseeing trips - walking on the mountains and journeying by train to places (It is situated close to the railway station where helpful staff are available.) The food is very high quality and the dining room staff are really 'on the ball'. Rooms are spacaious and very comfortable. Cleanliness is obviously given high priority as is comfort. There is a Bowling Alley and a Swimming Pool as well as a Spa for many treatments. This hotel was worth every penny.

We booked a week in Mayrhofen with Crystal Ski. It was around £750 / person for flights and hotel half board. At that price we didn't quite know what to expect. The room we had was in a seperate building from the main hotel but there was an underhround tunnel to take us to the main hotel. I've seen some reviews complaining about this so was expecting a seedy tunnel that smelt of urine. In actuality it has pool tables, fussball table, video games all down there. The bit that actually goes under the road is a little chilly but still not at all bad. At the other end of the tunnel you have the spa and the warm room fro skiing / snpwboard gear. Our room was nice, really big with a corner balcony (huge), a king size bed and a seating area, big bathroom with a waterfall shower. The only thing that would have made it better was perhaps a fridge and warm drink making facilities. Also, twice we were disturbed by the cleaner who knocked so gently and then let herself in. The food is great. A large breakfast buffet with everything you could ask for. Tip: Breakfast stop at 10:00 but make sure you go before 09:30 or there won't be much left. Dinner is amazing, 6 courses - apperitif, soup, salad, main, dessert and cheese. The staff are lovely, all in all a great stay and we wouldn't hesitate to go back.

First time visiting Mayrhofen and Neuhaus but will no be our last. I know it’s a bit cliché but it’s true. The hotel staff could not be more helpful. The amenities were first class and cleanliness of the hotel was of the highest standard. It was strange walking underground to the main hotel but even that turned into a nice walk and no need to wrap up either. Great on a cold and snowy night. Only criticism I couldn’t find fault anywhere. Well done to all