We booked the hotel through Crystal and stayed there with another couple during the first week of February 2013. We made sure we requested rooms in the main hotel based on previous reports and we were not disappointed. Our room was room 220 and it was very spacious with a balcony.
The bed was huge (Emperor size) and very comfortable. Sheets were lovely and duvet and pillows soft down. The Two separate duvets on the huge bed were a good idea. were Plenty of wardrobe and cupboard space and seating area. The bathroom was a decent size with twin sinks and a bath and overhead shower. Plenty of hot water all the time and decent towels. The room was a little warm but once we found the radiator control valve behind one of the panels we managed to control the temperature.
Bit flat screen TV and mini bar.
We were concerned that our room was right opposite a lift but the lift was so quiet we never heard a thing. In fact our room was very quiet no noise from above or either side or from outside.
The hotel is very large overy 400 rooms if you include all the annexes. We were disappointed with the dining experience. The breakfasts were extremely good with a wide selection to choose from both hot and cold. The evening meals were very hit and miss (in fact more miss than hit)
We enjoy and appreciate good food and were disappointed on most evenings. The format was very repetitive each night a cold starter was put in front of you before your bottom had hit the chair this was usually followed by a very mediocre soup and then a self service salad. (Essentially three starter courses-all average-we would have preferred one decent starter)
The main courses were distinctly average. There were usually three options to choose from or you could opt to view a vegetarian menu which was very uninspiring. The main courses were ok to middling but nothing more and on one night inedible. Then followed a choice of desserts all of which were ok and there was a self service ice cream bar and cheese table.
The dining room was enormous and very brightly lit so not much atmosphere. There are smaller dining rooms that are used when the hotel is full and these serve the same food and have a little more atmosphere so it might be worth asking to be seated in one of these areas at the time of bookiing. There is an a la carte restaurant in the hotel.
The main bar area of the hotel was again lacking in atmosphere. The same band (a couple who could easily have come from the Eurovision Song contest in the 70s) played everynight and did nothing to liven up the place. The bar staff were polite but that's as far as it goes. We visited the bars in neighbouring hotels most evening and found lively music and guests dancing and singing and plenty of atmosphere.
I have probably made this review sound quite negative. The rooms were excellent, we were disappointed with the food but we are real foodies. Most people were happily tucking in and gratefuly for the quantities. We would have preferred less but of a higher quality.
I nearly forgot we also visited the spa area. There are two spa areas. One is free to all guests and the saunas etc are all clothed. You can upgrade by paying extra to have access to a further spa areas with more saunas and treatment rooms but I believe these are without clothes! The main spa area was very clean. Good changing room and lockers. Nice pool and lots of loungers to recline on. The jacuzzi was always cold though. People were happy to use it but it could have been a lot warmer. The sauna was a decent size and again new and clean.
The location of the hotel is also good. It's a little walk to the main lift station (10-15mins up hill)
but the hotel is close to the main train and bus station and you can hop on the ski bus to the main lift or alternative lifts in the area. It was a very busy week when we were there and the main Penkenbahn lift just cannot cope with crowds and some days the queue was an hour long just to get on and then a slow ride 15mins up the mountain. On days like this I highly recommend taking the ski bus to the Ahornbahn lift (only a small ski area but good for a first warm up) We found it odd that this tiny ski area had the largest lift in Austria serving it! Another excellent option is to take the bus to Hobergerbahn lift and this takes you up to the main ski area and avoids the queues at Penken. Another advantage of being near the station is that you can use the free train to Zell am Ziller. There are two trains an hour and the journey is 15 mins and the skiing there is fantastic. From the bus station next to the train station you can also catch the buses to go to the Hintertux Glacier (only worth doing if visibility is good and it's not too cold)
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- Also Known As:
- Alpendomizil Neuhaus Mayrhofen
- Alpendomizil Neuhaus Hotel Mayrhofen