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12 - 17 of 45 reviews
Reviewed March 28, 2015

The "garni" is only breakfast, which was adequate though the juice machine and coffee machines not good.

We slept the whole week on the fold out couch as the mattresses were so old and lumpy, we had no choice.

The bathroom was large and clean and lots of hot water. The threadbare towels were changed daily, despite the notice saying twice a week. The bed sheet was also threadbare. The reception is manned only a couple of hours a day. No facilities apart from a coffee machine and soft drinks machine which dispensed unappetising drinks.

The main gripe is that we were expected to eat at the nearby Berghof hotel. It had a special menu for Pramstraller half board guests that can only be described as abysmal.

Tinned carrots, tinned sweetcorn, tinned green beans and beetroot made up the salad buffet. The main course was equally uninspired. No bread unless you paid for it, likewise the tap water. All this served (on the first night) by a sullen waiter who suffered personal hygiene issues. The other two days we ate there were improved upon by a different waiter, though the food remained poor.

The Neilsen rep did an excellent job of dealing with this issue, which apparently is a recurring problem.

  • Stayed: March 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank CarolSad2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2015

We stayed in Guesthouse Pramstraller for a week during the Altitude Comedy festival.
The good points were the central location and rooms were clean but that's about it.
Biggest negative points were very limited breakfast choice (mainly just different type of breads, cheese and cold meats) and they didn't consider special diets at all.
I can't eat dairy and there was scrambled egg made with milk every single day. I asked if they could do just a fried egg so I could have some choice but answer was no!

Also, being a guesthouse in a ski resort, they didn't have any facilities to dry soaking wet snow boarding boots, gloves etc. There is a room where you can leave your skis/snow boards and space to hang up the boots, but the room was cold and nothing dried in there. I tried to pile all the wet boots, clothes etc on the radiator in our room but that was only lukewarm and nothing dried overnight...

There is no wifi at the guesthouse (not very common in Austria anyway as we found out). You can buy "hotspot" internet connection for 20€ for a week and that's for one device only.

So not too impressed and definitely staying somewhere else if I come to Mayrhofen again.

  • Stayed: March 2015, traveled with friends
    • Value
    • Location
    • Service
Thank TravellersWifeToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2015

After initial disappointment in finding out that the images on the Neilson website were of the 'Pramstraller Hotel' rather than the 'Garni Pramstraller' (this has now been updated), we were pleasantly surprised with our stay!
Our room was large, clean and comfortable, with a quaint little balcony. Although stated that the towels would be changed twice, we received fresh towels 6 out of 7 days! There was a safe in the room that could be hired for €10 (plus €20 deposit) and a TV that had British channels as well as local channels and a live webcam of Penken and Ahorn mountains.
The breakfast at the Garni Pramstraller was a lot better than the reviews on trip advisor led us to believe. There were hot and cold drinks, meats and cheeses, cereals, breads and suspicious scrambled egg. Although the breakfast got a little repetitive, it was very enjoyable and perfect for what you needed before a long day up the slopes.
The location of the hotel was perfect, just a 10 minute walk up to the Penken cable car, although this was sometimes a struggle carrying skiing gear. Alternatively, the hotel was also very close to a bus stop which dropped you off outside the cable car stations.
Après ski was a little quieter than we expected but there were plenty of good restaurants and bars to spend the evening in.
Overall, we would highly recommend the Garni Pramstraller and thoroughly enjoyed our time in Mayrhofen.

Stayed: February 2015, traveled with friends
1  Thank Lorna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2015

I was slightly worried before we arrived, having read previous reviews of this hotel. Stories of a rude owner, poor breakfast etc etc, however, found this all to be very harsh, and I wonder what people really expect, after all, this is a guesthouse, not a 5 star hotel...!!

Reception is accessed via the right hand side of the Jack Wolfskin shop on the main street: Hauptstrasse, and is opposite the Church, the boot room/ski locker is located a yard past the ramp to reception. This is not some dark and dingy alley, as mentioned by previous reviewers; PIR light comes on as you walk down, if it is night/dark. No problem with this as it is 2 seconds off the street, no more.

Checked in with the owner, who did give us a few house rules and times of breakfast. No ski boots to be worn or equipment allowed in the hotel - but this is no different to anywhere else I have stayed, so no issues for us. A ski equipment/boot room is located just off the bottom of the stairs, and this was more than adequate for our needs - there was a sign saying that locks were available, but we did not feel the need for this, and our kit was left in there with no problems at all.

Our room, no. 29, was located on the first floor, and at the back of the property. We had a big balcony, which was great for the smokers in our party, and also doubled up as our "fridge" for drinks, chocolate etc. The room was really clean and the bathroom was huge. There was an Austrian double bed and then an additional bed at the end of that for me, as the 3rd person in the room - As a double this would have been ideal with lots of room, but with the third bed, it was a little tight - though not terrible, and we managed fine, better than we expected. The shower was really powerful and there was a plentiful supply of hot water. The room was cleaned every morning, usually early, which meant it was done by the time we got back from breakfast -towels were changed twice during our stay. There is a lift in the guesthouse if you are on a higher floor.

Breakfast was excellent, but not a full English breakfast; scrambled eggs and toast were the only hot options, however, a good selection of cold meats, cheeses, cereals, along with various breads, fruit and yoghurt, jams, honey, chocolate spread. Various types of coffee and fruit juice and water from the machines - refill as many times as you want. A great feature in the breakfast room is the TV that shows live feeds from the various ski areas - you can check out weather conditions, temp etc as you eat. Brilliant for the extremely foggy morning, that showed it was bright sunshine up on the slopes.

The owner was a great guy; he spoke to us each morning and said "hi, is everything OK" whenever we bumped into him. We did not find him rude at all. He isn't always around in the guesthouse as he owns a shop which is at the front of the property, which sells souvenirs, t shirts and cigarettes - one of only a couple of shops in the village to do so. I was able to order some to bring home at the end of my holiday.

Location is on the main street through Mayrhofen and it is a slightly uphill, 10 minute, walk to the Penkenbahn Gondola, much easier on the way down at the end of the day, but not a major problem, I believe you could probably catch the bus up, but we didn't bother.

Overall we had a brilliant stay, a little closer to the lift and a bath would have made this perfect. Just bear in mind that this is a guesthouse and not some fancy hotel, but let's face it, if you are going on a skiing holiday, how much time are you going to spend there anyway!

We would definitely return to guesthouse without any doubt.

Room Tip: Room 29 was located at the back of the property and had a huge balcony, great for the smokers in our party.
  • Stayed: February 2015, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2015

I've stayed at the pramtraller guesthouse 2 years on the trot and had a good visit both times. The hotel is basic, but you get what you pay for!!

The rooms are a good size and the bathroom and shower are good. The rooms are cleaned every day and overall the hotel was spotless. The breakfast is limited but fair. I would recommend going bed and breakfast as the dinner is at another hotel and I was never quite sure what I was eating!

The checkout has got earlier each year I have been with it being 10am in 2014 and 9am this year which is a bit annoying if You have a later flight and like other guests have said, the owner does come banging on the door to kick you out if you aren't out by 9.20!!

The hotel is 10 mins walk from the main penkenbahn lift but a 2 minute walk to a bus stop and 5 mins walk to the tra if you are looking to go to another resort.

Overall, I would stay at the hotel again as its clean, good location and good value and besides, you don't spend too much time in there anyway!!

Room Tip: Go bed and breakfast only
  • Stayed: February 2015, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gennene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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