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“Austrian owner - no austrian feeling Boring Hungarian employees”

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First Mountain Kaprun
Ranked #36 of 46 Specialty Lodging in Kaprun
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Austrian owner - no austrian feeling Boring Hungarian employees”
Reviewed October 25, 2012

First guests inwinte period, so all rooms were cold, no heating on first day...
Boring Hungarian waitress&waiter, not even a question at dinner about drinking.
Stinky sausage at breakfast.
Bad coffee, no other drinks (ie water or any kind of juice).
Really small sauna, max for 3 -4 persons. In peak period there must be a traffic jam.
Room walls are made of paper, in the night you can here EACH word from neighbour apartement. (symptom at first floor)
There is free wifi and has a perfect location, only 500 meters from Talstation - ski start location.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HungarianOpinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 reviews from our community

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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Any
English first
Bucharest, Romania
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 5, 2010

we stayed 8 nights :-) so here is our view

good side:
- amazing location natural wild safe; awesome
- good parking
- internet very good (we uploaded the pictures every day to the dropbox account for family elsewhere)
- balcony nice mountain view few meters from mountain
- a lot of outside chairs in case of good weather; location is nice so you can spend at least one day to relax around pension
- kids play area; suitable for adults too
- bathroom cute while not huge
- room ok while not huge; simple
- owner guy Christian very nice; but some days not on site (4 in our case)
- cleaning ok, changed every day
- night lightning ok
- pension: warm and friendly
- quiet and alone in the area (we loved nature around), if you want noise or disco around avoid this place; but for intimity very recomended

on the small bad side:
- besides the owner - the personel does not understand english at all (breakfast issues have to be solved alone); also very unresponsive, sorry to say really amateur in this job
- heating not started while 8.5 celsius during the night; we ask for heating the second night and eventually got an electric one then it was excelent the rest of 7 nights
- breakfast ok; don't expect amazing rating
- restaurant was closed 4 days so we took dinner elsewhere

we would come again to this pension for the good side of the list :-)

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank femtobytes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about First Mountain Kaprun

Property: First Mountain Kaprun
Address: Kesselfallstrasse 63, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Salzburg Region > Kaprun
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa
Hotel Style:
Ranked #36 of 46 Specialty Lodging in Kaprun
Price Range (Based on Average Rates): $
Hotel Class:3 star — First Mountain Kaprun 3*
Number of rooms: 20
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