From the very first call the staff, even the new girl and management at check in, worked professionally, and diligently to accommodate our needs. However, once in the room we saw many cost cutting issues. One waste basket throughout the entire room, usually one in restroom and one, or more in main living area. The table, which is normally positioned for reading, writing, and Wi-Fi use was positioned such that, the only outlet with which to plug in ones' laptop was behind the television which honestly already had a 3 plug wall extension outlet. No other outlets except across the room. With the TV, and lamp already plugged in, my laptop was loose in a dated plug and ended up running on the battery. All the while I assumed that the "Close to overloaded plug outlet" was providing 110volts. I had to keep jiggling the plug to my laptop in order to charge and run my computer. A new outlet will set them back roughly one dollar. I kept focusing on the free outlet by the window which, would have provided ample supply for charging and running my business, and wondering; "Why could they not have simply positioned the table under that window, and used that 'unused' outlet as a dedicated source of power for a laptop and a phone charger?
My next issue was with the luggage stand. Every hotel I have EVER stayed in had at least one luggage stand with which to place a suitcase. After placing our suitcases on the floors and beds I did find one in a small closet, which frankly, would have satisfied me to have found it, even under the window that should have housed the table for my Wi-Fi connection.
Finally, I am a smoker. This is a disgusting habit, and so I try to be as courteous as possible. I take it outside where I will not offend non smokers. There is no designated smoking area, and worse, there is not one humane way to dispose of a cigarette except to simply throw it on the ground outside the door by the trash. We stayed in Chamberlain, SD last night, and the BW there Lee's offered chairs, and ash trays for those of us who wish to smoke.
Cutting costs can be achieved through better "Back End" savings, i.e.; negotiate pricing with suppliers, and tax loopholes, rather than passing on higher revenue generation by directly affecting clientele.
1. Place a wastebasket in each bathroom, and a minimum of one more in the bedding/living area.
2. Place luggage stand in living areas. Do not hide them in the closets. Present convenience!
3. Designate smoking areas, then provide disposal for cigarette waste. Believe it or not, smokers are not always inconsiderate people! We too would like for others to appreciate our effort to show manners!
4. Study each room as though YOU were going to stay there, and needed the safe, and convenient ability to charge and power up a laptop and cellphone. Don't make me struggle to find a way to spend the night through survival, but rather convenience!
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