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“Great stay”

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Best Western Buffalo Ridge Inn
Ranked #5 of 18 Hotels in Custer
Reviewed June 22, 2013

First time to Custer and our stay at BW Buffalo Ridge Inn was very pleasant. Nice staff and good breakfast to start your day. Close to all the Black Hills attractions and to Rapid City, Sturgis, and Deadwood, and Devils Tower, Wy. Highly recommended and would plan to stay on any return trips in the future.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Chuck H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 24, 2013

Thank you for staying with us in Custer and taking the time to write a review. We are very happy that you enjoyed your stay with us. Also, happy you enjoyed the breakfast. Look forward to seeing you the next time you are in Custer.

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389 - 395 of 525 reviews

Reviewed June 19, 2013

The hotel is in a great location (close to Mount Rushmore, Crazy Horse Memorial, Jewel Cave, Wind Cave, Custer State Park, etc.) with clean rooms and comfy beds and towels and full tasty breakfasts. The front desk staff were all very friendly and helpful, especially Heather who recommended several great restaurants and gave travel ideas for western Nebraska (and we thankfully changed our itinerary to follow her leads which were great). Our stay in the Black Hills was greatly enhanced by our stay at this hotel.

  • Stayed: June 2013, traveled as a couple
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Thank UnknownSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded July 5, 2013

Thank you for staying with us in Custer. I am very happy to hear that you enjoyed your stay at the Best Western. We strive to offer outstanding customer service and it sounds like our staff went above and beyond. I want to thank you for taking the time to comment on our Hotel, it takes feedback from customers such as yourself to keep us on top of our game. Thank you!!

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Reviewed June 17, 2013

After an unhappy experience with Hotels.com, we were left to pay a rather high price at one motel so we checked in town and found this Best Western. For $40 per night less, it was a better deal. Not fancy, but clean and friendly.

  • Stayed: June 2013, traveled as a couple
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Thank JanetT1817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 18, 2013

Thank you for staying with us and taking the time to write a review. Sorry to hear that you had trouble elsewhere, glad we were able to accomodate you. Hope to see you again the next time you are in the Custer area.

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Reviewed June 12, 2013

We made a cross-country trip to see Mt. Rushmore – decided to stay in Custer, South Dakota, for easy access to the attractions. After driving most of the day, we arrived at the BW Buffalo Ridge and were greeted by a friendly Front Desk Clerk. Since we are diamond members of BW, we were given a welcome gift and an upgraded room on the second floor. Our king-size suite was very spacious – comfortable bed – fireplace – microwave, refrigerator, wet bar - comfortable bed – easy Wi-Fi – quiet, complete with a small balcony with chairs. The hot breakfast buffet included scrambled eggs, sausage, waffles, toast, bagels, a variety of breakfast cereals, yogurt, pastries, juice, coffee, etc. The hotel staff was very attentive which made it a relaxing stay. This hotel feels like a home away from home.

  • Stayed: June 2013, traveled as a couple
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Thank Cuz39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 18, 2013

Thank you for staying with us in Custer. We are very happy that you enjoyed your stay, its nice to know that we are doing are jobs. Thank you also for being a diamond member and staying with the brand in general. We hope that the next time you are in Custer, you will stay with us.

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Reviewed June 7, 2013 via mobile

Recently traveling through the black hills with my family we stayed at Buffalo Ridge and it completely made our trip outstanding! Rooms were comfy and very clean. Staff went out their way to make us feel welcome and at "home". Thanks to everyone there, we will be back!!

  • Stayed: June 2013
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1  Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 12, 2013

Thank you for staying with us in Custer. We are happy that we met your expectations and hope the next time you are in the Custer area, you will stay with us.

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Reviewed May 31, 2013

Standard BWestern clean and standard layout of room, good staff, good BWestern breakfast, new TV, no fridge or safe, location good with lots of local restaurants close by (some with discount with BW card). Worth a stop with good prices.

  • Stayed: May 2013, traveled solo
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1  Thank OntarioCanuck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 12, 2013

Thank you for staying with us and taking the time to comment on our Hotel. Glad that the room met your expectations. Sorry that we do not offer refrigerators and safes in all rooms, however we do have some larger rooms and suites with refrigerators. Hope to see you the next time you are in the Custer area.

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Reviewed May 30, 2013

Had a great time in Custer staying at Buffalo Ridge Inn. Our room was fresh looking and very clean! Very impressed with all the updates they have done! The staff went out of their way to make us feel welcome.

  • Stayed: May 2013, traveled with friends
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1  Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Best Western Buffalo Ridge Inn, responded to this reviewResponded June 12, 2013

Thank you for taking the time to comment on our Hotel. We are happy that you enjoyed your time in Custer. Glad that the room met your expectations and nice to hear that our staff did there job! Hope to see you the next time you are in the Custer area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Buffalo Ridge Inn

Address: 310 W Mount Rushmore Rd, Custer, SD 57730-1938
Phone Number:
Location: United States > South Dakota > Custer
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Custer
Price Range: $99 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Buffalo Ridge Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western

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