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“Enjoyed our stay at the Rocket motel”
Review of Rocket Motel

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Rocket Motel
Ranked #1 of 17 Hotels in Custer
Certificate of Excellence
Joshua, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Enjoyed our stay at the Rocket motel”
Reviewed August 31, 2010

We spent two wonderful nights at the Rocket Motel in Custer, SD on our way to Yellowstone. The motel was very clean and the beds were soft and comfortable. The owners were very nice and friendly. For the price, it was a great place to rest up after a full day of siteseeing. I would definately stay there again.

  • Stayed May 2010, traveled with friends
    • Value
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Helpful?
Thank JoeDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
    355
    138
    26
    8
    1
See reviews for
166
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lille, France
Level Contributor
105 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 21, 2010

We have just spent 4 nights from August 12th to August16th at the Rocket Motel in Custer (SD), and I would like to complain about the price we had to pay for this reservation. The price was around 159 $ per night (637 $ for 4 nights). The quality of the hotel was really basic; we had a small family bedroom with 1 queen bed, and 2 double beds in two very small rooms. The bedroom was clean but very small and tiny. The Bathroom was reduced to a single shower, and the complementary things were reduced to a Wifi connection and a few bars of soap on the first day. There was no pool, no iron, no coffee maker, no breakfast included etc… For this category of price, we should have expected higher standards. We are really upset about this reservation. We come to the US every year and this is the first time we ever had this kind of situation.
Moreover, the entire reservation had to be paid in advance, so it was not possible for us to cancel the room after one night.

  • Stayed August 2010, traveled with family
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Helpful?
4 Thank dudu59242Templeuve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rocketmotel, Owner at Rocket Motel, responded to this review, August 31, 2010
I'm sorry you were not happy with your stay. We were unaware that in four days of staying with us that you were unhappy. If we would of known we would have done something about it. Your stay was during the sturgis rally and prices are higher everywhere. Again we apologize but we can not fix problems we were not aware of. Thank you, God Bless , Don & Brenda.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2010

Rooms were clean, beds comfortable.Staff excellent and helpful. Parking outside the door. Only downside was rooms and bathroom are a little small but I guess all part of the attraction.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123lotstosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeuwarden, The Netherlands
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 10, 2010

Rocket Motel is one of the few hotels in this area with reasonable prices in high season. Single queen room is small, but clean and cozy. The best of Rocket Motel is its location, in the heart of the lovely village of Custer, with restaurants and shops at walking distance.

  • Stayed July 2010, traveled as a couple
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Helpful?
Thank Yerun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sligo, Ireland
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed July 20, 2010

Stayed here for 2 nights in May on our road trip and were really happy with the Rocket. As said by many posts already the rooms are compact but adequate and most important extremely clean.
The bathroom in our room was also compact with shower tray only and many of the plumbing features appeared to be original which gave it a nice retro feel but also resulted in more careful adjustments to shower .
The bed was extremely comfortable & bed linen of good quality.The Rocket Motel is quite central in Custer and there are many restaurants within walking distance and a Dollar store directly across the road for essentials.
Custer itself is a great central destination for visiting Custer state park,Mount Rushmore,Crazy Horse & the many other attractions in this area and even though there are many hotels in the town it doesnt have that fake tourist feel to it.
The Rocket is a good genuine well run motel & its very hard to beat reversing your car to within 3 feet of your accomodation to offload luggage.

  • Stayed May 2010, traveled as a couple
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Helpful?
1 Thank Zena1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benkelman, NE
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 18, 2010

We stayed here one night. We got the family room because we were traveling with my mother. The room was very clean, but somewhat cramped. Was glad to have a microwave and refrigerator though. The parking was on a pretty good slope so it was a bit hard for my mom and I who have knee problems to get in and out of the pickup. But the service was great, and friendly and the price was right.

  • Stayed July 2010, traveled on business
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    • Cleanliness
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Helpful?
Thank Bensonbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2010

I really value the care that the owners of the Rocket Motel put into their property. For a classic old motel/motor inn, everything is fresh and clean while retaining all the charm of the original 50's bones. The bed is wonderful, the bathroom (even the original tiles) is in great shape and nothing smells. Room 33 is a single queen room and is a little tight between the bed foot and the tv cabinet. No big deal, but a flat screen on the wall would help out the situation. The price might be a little higher than other motels in the area, but I have absolutely no problem paying a bit more for this kind of motel charm and comfort. It is still a great value. I wish I could pack it up and take it with me to my next location.

  • Stayed July 2010, traveled solo
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Helpful?
Thank kern2d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rocket Motel

Property: Rocket Motel
Address: 211 Mount Rushmore Rd, Custer, SD 57730-1433
Phone Number:
Location: United States > South Dakota > Custer
Amenities:
Kitchenette Suites
Hotel Style:
#1 Romantic Hotel in Custer
#1 Family Hotel in Custer
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Rocket Motel 2*
Number of rooms: 27
Official Description (provided by the hotel):
American Family owned motel. Non-smoking. Pet friendly (designated rooms). Offering Cable TV, Wireless Internet, Coffee and tea in office, Refrigerators, Microwaves, hairdryers,and Serta double Pillow top beds. Kitchenette, Kings, 2 bedroom family units, 1 king suite available. Covered Pavilion, gas grill and fire pit for our guests use. Available for meetings, family reunions or just picnics. We have added a 4-man jacuzzi this year. One story, at-door parking. 8 Restaurants giving our guests 10% off all their meals while at the Rocket. Shops and downtown just a skip away. Michelson Trail across the street. Please remember that you're staying at a 1950's Motel, the rooms and showers are a tad smaller, but the charm is enormous!! We look forward to serving all vacation needs. Thank you, God Bless, Don and Brenda ... more   less 
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Also Known As:
Rocket Hotel Custer
Rocket Motel Custer

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