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“Great stop near Crazy Horse”

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Holiday Inn Express Custer
Ranked #3 of 18 Hotels in Custer
Certificate of Excellence
Reviewed July 14, 2013

The very friendly staff, comfortable rooms, and a spotless facilities were enough to give me a great impression of the Holiday Inn in Custer. The bonuses were rhe interior design and landscaping (lovely outdoor patio with waterfall), pleasant swimming pool, and proximity to downtown Custer. Only a short drive to Mt. Rushmore, and even shorter drive to Crazy Horse, this was a great place to stay on our cross-country trip.

  • Stayed: June 2013, traveled with family
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1  Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 24, 2013

Thank you for staying at the Holiday Inn Express & Suites in Custer. We are pleased to hear that you enjoyed your stay with us. Also, nice to hear that our guests do indeed take advantage of the water feature we have. Thank you for taking the time to comment on our hotel, and hope to see you in the near future.

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327 - 333 of 556 reviews

Reviewed July 11, 2013

The hotel is a well above average Holiday Inn Express (I don't mean to imply anything negative about HIE's in general). The decor of the lobby and breakfast area is striking and very fitting for the area. The location is great for Mt. Rushmore, Custer State Park and other area attractions. Although the hotel is six years old, it truly seemed brand new. The rooms were excellent and the beds comfortable. Everyone was very cordial and helpful. We would definitely stay here again.

  • Stayed: June 2013, traveled with family
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2  Thank KMortNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 13, 2013

Thank you for staying with us in Custer and taking the time to write a review on our propety. We are very happy that you enjoyed the Hotel and your stay. Hope to see you the next time you are in Custer.

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Reviewed July 8, 2013 via mobile

Great location for day trips. Good breakfast and coffee. The rooms are very nice. Showers have adjustable heads with massage setting and deep tubs. The staff is friendly and helpful. I would stay there again.

  • Stayed: July 2013
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Thank Gymnic56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 13, 2013

Thank you for staying with us in Custer. We strive for excellence and it is always nice to hear that we are doing are job. We are very happy that you enjoyed your stay. Hope to see you the next time you are in the area.

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Reviewed July 7, 2013

The first thing that we noticed was easy access and the wonderful facade of the Hotel. Upon entrance to the hotel we were immediately greeted and offered assistance. Because we did not have a reservation we were not expecting much from the front desk; however, to our amazement they were Welcoming and accommodating from our very first contact. We had reservation at another motel down the road and found their accommodation not to our standings - HIE helped us without a reservation and earned our business and loyalty for future reservations. We enjoyed our stay - the pool was awesome with great ambiance and great breakfast and guest services.

Room Tip: Call or stop by because the website doesn't always show all room available
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  • Stayed: July 2013, traveled with family
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1  Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 13, 2013

Thank you for staying with us in Custer. We are so happy that you stopped in and gave us a chance to earn your business. Happy that you enjoyed are accomodations and look forward to seeing you the next time you are in the area.

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Reviewed July 7, 2013

Stayed two nights at end of June and was very satisfied. Room very clean and comfortable.We thought the complimentary breakfast was better than average for this type. Bigger selection of hot items, large nice breakfast room, and patio with great view. The brook/water-fall feature was a very nice plus. They have a gas fire pit for evening on the patio.

Custer is a great location for enjoying the Black Hills. Close to Mt. Rushmore, Custer State Park, etc.

Room Tip: Rooms on the backside have pretty view.
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  • Stayed: June 2013, traveled as a couple
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Thank Across
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 13, 2013

Thank you for staying with us in Custer and taking the time to write a review on our property. We are very happy that you enjoyed your stay. We hope the next time you are in the Black Hills, the Holiday Inn Express & Suites will be your choice.

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Reviewed June 29, 2013

My family and I spent four nights here recently, and we very much enjoyed our stay. This property is fairly new, and it shows. Everything looked new and in good order. Our room was clean and comfortable, and featured a small fridge, microwave, and coffee pot. The breakfast area is quite large, and gives you a nice view along with your morning meal. The gas fireplace was lit in the evening, which was quite cozy. We all enjoyed the indoor pool.

Custer is convenient to a host of Black Hills attractions, including Custer State Park, Crazy Horse, and Mount Rushmore. This is definitely one of the nicer lodging options in Custer. I would stay here again.

  • Stayed: June 2013, traveled with family
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3  Thank MMinV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Public Relations Manager at Holiday Inn Express Custer, responded to this reviewResponded July 3, 2013

Thank you for staying with us in Custer. We are very happy that you enjoyed your stay. We take pride in our property and its nice to get positive feedback. We hope that the next time you are in the Custer area you will choose Holiday Inn Express.

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Reviewed June 27, 2013 via mobile

If your visiting mt rushmore this is a nice hotel and location. Our room 322 had a balcony with a center view of the waterfall. Nice for a family of 4. We only stayed for 1 night during the week but wish it could have been longer , it was booked. Staff was friendly and breakfast was excellent. Glad they didnt serve cheesy eggs because not everyone likes it that way. Great stay.

  • Stayed: June 2013
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Thank UptightMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
36dodge, Manager at Holiday Inn Express Custer, responded to this reviewResponded July 3, 2013

Thank you for staying with us in Custer. We are happy that you enjoyed your stay. Wish we could have had that room available more nights for you, those rooms are very popular. Thank you for taking the time to write a review on our property. Hope to see you the next time you are in the area.

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Additional Information about Holiday Inn Express Custer

Address: 433 W Mount Rushmore Rd, Custer, SD 57730-1542
Phone Number:
Location: United States > South Dakota > Custer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Custer
#4 Family Hotel in Custer
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express

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