I regret needing to rate the overall experience as terrible since the company and food were actually great. However, the fact that as a group of 7 we were given false information regarding the "entertainment fee" (I saw a note on the menu and inquired of our server, and she said the fee was $5/person and would be charged when the music began), and were served drinks which we did not request but were told they were included in the entertainment fee, and then when we got the bill we were charged $10/person for the entertainment fee and the drinks, put a damper on the evening. It gets worse, though, because when we complained to the manager, he refused to come to the table, we had to go to him, and he not only refused to correct our bill, but threatened to call the police if we "did not pay for the drinks that were part of the entertainment fee."
When we were seated at 7:00 there was no sign about a cover charge. Our server admitted she was new and that she had forgotten to give us the correct information ( and also charged for a bottle of wine we never ordered, but that was corrected. ) I have never been treated so rudely, especially after spending nearly $400 on a fine dinner, and I was angry and rattled for the rest of the evening. What would have been a great NOLA memory was tainted by this highly questionable business practice.
I see from these reviews that our experience was not unique.
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